Have used this company twice now, excellent customer service, the parts arrived quickly and well packaged. The price was good. Will use again and can recommend.
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Lisez les avis des autres
Part out of stock everywhere. Notified me when available again - ordered and delivered within 3 days. Other companies ignored my requests for info so full marks on keeping me informed and fulfilling... Voir plus
L'entreprise a répondu
The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate... Voir plus
L'entreprise a répondu
I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Power Spares is a trading name of Genpower Limited. As part of the Genpower family Power Spares offers you the expertise, efficiency and quality assurance of a large organisation which uses the latest warehousing, distribution, customer service and inventory management technology to ensure that you receive your parts as quickly as possible. We have a vast stock-holding of spare parts in our UK warehouses to ensure that when your machine needs repair, we're here to help you get back up and running as quickly as possible.
Coordonnées de contact
Isaac Way, SA72 4RW, Pembroke Dock, Royaume-Uni
- 01646687880
- Parts@genpower.co.uk
- power-spares.co.uk
4,6
Excellent
775 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Parts available not like the authorised…
Parts available not like the authorised Hyundai site. Prices competitive, communication excellent and delivered very quickly. Highly recommended
24 août 2026
Réponse de Power Spares
Thank you for the high recommendation, Nigel! We take pride in offering hard-to-find parts at competitive prices along with clear communication. We're glad we could help you get what you needed.
Kind regards,
Rukshal
£29.99 POSTAGE COST!!! Label £6.55...
£29.99 POSTAGE COST!!!
Charged £29.99 for postage. Arrived with a label saying it cost £6.55. Company would not refund difference. Will not be using again.
4 septembre 2026
Avis spontané
Réponse de Power Spares
Hi Andrew, thank you for your feedback.
We apologise for any frustration regarding the postage costs. The matter has been flagged internally and our logistics manager is looking into this.
Thank you for bringing this to our attention.
Kind regards,
Rukshal
good selectionm of competively priced…
good selectionm of competively priced parts. Prompt delivery.
21 août 2026
Réponse de Power Spares
Thanks for the 5-star review, Dennis! We're delighted to hear you enjoyed our selection, competitive prices, and prompt delivery.
Kind regards,
Rukshal
Good (human) customer service
Very helpful in suggesting alternatives when the parts I wanted weren't in stock. Delivery very quick.
21 août 2026
Réponse de Power Spares
Thank you for the review, Peter! We're glad our customer service team could help guide you towards the right alternative parts and get them delivered to you quickly.
Kind regards,
Rukshal
I had taken my hyundai petrol lawnmower…
I had taken my hyundai petrol lawnmower to be repaired with a new gearbox but the engineer had tried everywhere to get the part with no luck so I said I will try to get it. As I had used power spares before for new cables etc and they had one in stock so next day delivery was brilliant.
21 août 2026
Réponse de Power Spares
Thanks for leaving a review, Paul! We're thrilled we had the gearbox cable/part in stock for your Hyundai mower when it wasn't available elsewhere, and that our next-day delivery got you sorted so quickly.
Kind regards,
Rukshal
Fast service and good value
21 août 2026
Réponse de Power Spares
Thank you for the 5-star review, Dr Cooper! We appreciate your business and are glad you experienced fast service and great value.
Kind regards,
Rukshal
Réponse de Power Spares
Thank you for the feedback, Mike! We're happy to hear your order arrived right on time and at a great price.
Kind regards,
Rukshal
The service was efficient and very…
The service was efficient and very respectful of the customers requirements
13 août 2026
Réponse de Power Spares
Thank you for the kind review, John! We're glad to hear our team provided efficient and respectful service for your order.
Kind regards,
Rukshal
Good price for spares order from power…
Good price for spares order from power spares than amazon
20 août 2026
Réponse de Power Spares
Thank you for your review, William! We're glad we could offer better value on your spare parts than Amazon. We appreciate your support!
Kind regards,
Rukshal
Very good product and just what we were…
Very good product and just what we were looking for. I would recommend this company for any thing you may be looking for.
19 août 2026
Réponse de Power Spares
Thank you for the recommendation, David! We're pleased to hear the product was exactly what you needed.
Kind regards,
Rukshal
No problems contacting them order bang…
No problems contacting them order bang on time very good service services
10 août 2026
Réponse de Power Spares
Thanks for the review, Mr Calvert! We're glad contacting us was straightforward and that your order arrived right on time.
Kind regards,
Rukshal
The strimmer spool for the Hyundai…
The strimmer spool for the Hyundai brush cutter looked like the original it replaced, even down to the blue nylon cord that came with it. Good value for money and your site is a lot easier to navigate than the Hyundai site - on which I couldn't find the required spare.
11 août 2026
Réponse de Power Spares
Hi David, thank you for the great feedback! We are delighted to hear the strimmer spool was an exact match and that you found our website easy to navigate.
Making it straightforward to find the right spare parts is top priority for us, so it is wonderful to know we made the process smooth for you. Thanks for
choosing Power Spares!
Kind regards, Rukshal
Always good quick service
18 août 2026
Réponse de Power Spares
Hi Peter, thank you for leaving us a 5-star review! We really appreciate your continued support and are thrilled to hear you always receive quick and reliable service from us.
Kind regards, Rukshal
Réponse de Power Spares
Hi Allen, thank you for taking the time to share your review!
We are delighted to hear that your experience was simple and speedy. We look forward to helping you again in the future!
Kind regards, Rukshal
Very quick delivery
Very quick delivery, simple to add replacement to machine. Helpful Customer service.
17 août 2026
Réponse de Power Spares
Hi Nicky, thank you for the wonderful review! We are happy to hear that your delivery arrived quickly, the installation was hassle-free, and that our customer service team was able to assist.
Thanks for choosing Power Spares!
Kind regards,
Rukshal
Réponse de Power Spares
Hi Mark, thank you for your review!
We are glad we could offer you prompt delivery and competitive pricing. We really appreciate your business and hope to serve you again soon!
Kind regards,
Rukshal
Power Spares were great to deal with
Power Spares were great to deal with - one disadvantage, don’t post to Northern Ireland. Had to have my order sent to an address in England and then posted to me. Double postage cost when one would have done. Northern Ireland is part of the UK, so same postage as to mainland. Otherwise goods supplied quickly.
14 août 2026
Réponse de Power Spares
Hi Wilson, thank you for taking the time to share your feedback. We’re glad to hear that your order arrived quickly and that you were happy with the parts! We sincerely apologise for the inconvenience and added postage cost regarding delivery to Northern Ireland. Due to current courier restrictions, our automated checkout options for NI can be limited.
We truly appreciate your business and your feedback!
Kind Regards
Rukshal
I needed a new ignition coil in a hurry
I needed a new ignition coil for my machine, it was easy to find on the site, easy to ordered and came the next day even though it was a Saturday... Meaning I didn't miss any time strimming at all. Just a fantastic service I'd give more stars if I could
14 août 2026
Réponse de Power Spares
Hi Stephen, thank you so much for the fantastic review! We’re thrilled to hear that you easily found the ignition coil you needed and that Saturday delivery kept your strimming schedule on track. We really appreciate your support!
Kind Regards
Rukshal
Grouping of like parts in parts lists
I’d recommend that the parts list groups items, such as clutch cables, together in the listing. I didn’t find the correct one for my mower until I’d ordered and received the wrong item. I found the correct one further down the list, not knowing that there were several variants.
14 août 2026
Réponse de Power Spares
Hi Ernest, thank you for your review and for leaving us this valuable feedback.
We apologise for the inconvenience and delay caused by ordering the incorrect cable variant initially. Your suggestion regarding the grouping of similar items will be shared with our website development team. Thank you for helping us improve our service!
Kind Regards
Rukshal
Rapid dispatch & delivery of the spares…
Rapid dispatch & delivery of the spares I needed
14 août 2026
Réponse de Power Spares
Hi Steve, thank you for the 5-star review! We are delighted to hear you received your spare parts so quickly. We look forward to assisting you again in future!
Kind Regards
Rukshal
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