The packaging then sent to me took a while and when I got it it was just a plastic bag. Which meant on receipt of receiving my phone it was cracked and my offer was reduced drastically. After reading... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I accepted the price for my phone and opted to print my own label, went to royal mail through Preloved link printing label wouldn't work. So waited about 5 days for posting envelope from Preloved. Onc... Voir plus
This was a positive experience. I had some issues with the label but I called customer service and it was easily resolved. They were helpful and communicated clearly and professionally. I also got a g... Voir plus
Always reliable and a pleasure to buy from! I’ve purchased tech products from Matt and have consistently received quality items at great value. A trustworthy seller I’m happy to recommend and will con... Voir plus
À propos de l'entreprise
- Service de débloquage et de recyclage de téléphones
- aussi dans
- Centre de recyclage
- Magasin de téléphonie mobile
- Marché en ligne
À propos de Preloved Tech
Écrit par l'entreprise
Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
Coordonnées de contact
Unit 1d, Ni Park, Newport, TF10 9LH, Shropshire, Royaume-Uni
- 01952 790698
- sales@prelovedtech.co.uk
- prelovedtech.co.uk
4,4
Excellent
513 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Forget the others just use Preloved.
A great company that others would do well to aspire to. No hassle, no fuss and they even send you packing for your items. Emailed to say they received my phone and the same day received an email saying everything ok and money transferred. Thank you for a pain free transaction and would recommend to anyone.
9 octobre 2024
Réponse de Preloved Tech
Thank you for an amazing review and we are very happy that your order went smoothly. We look forward to welcome you back when you next have an item to recycle.
I sent my old very good condition (in…
I sent my old very good condition (in my opinion) iPhone to these guys and got the quoted price. The process was all sorted within a week of posting it to them. Very happy. Thanks.
9 octobre 2024
Réponse de Preloved Tech
Thank you for an amazing review and its great to read you were happy with the service. Please feel free to come back to us when you next have a device to recycle.
I sold my phone to them
I sold my phone to them, it was in a pristine condition and I had pictures to prove it. They agreed to pay £47, but I got an email with a picture of a phone like mine, but completely damaged, scratched and said they will only pay £25. After lots of emails, agreed to pay £40, but I feel scammed and cheated. Horrible company.
10 octobre 2024
Avis spontané
Réponse de Preloved Tech
Thanks for your review Laura, I am sorry you have been unhappy with how your order progressed.
I just want to bring some clarity to this review; Your device was tested within 24 hours of receiving it and unfortunately your Google Pixel 4a had lots of scratches to the screen that were obvious from arms length. Unfortunately, this meant it did not meet the grade criteria you selected when submitting your order, and we did indeed have to make you a lower offer based on the condition we gave it.
Contrary to your comments, we did not intentionally damage your device - all unpacking is done under video monitoring and each item is photographed in detail to document its condition when received to avoid any issues like this. These images are tied to your file until the sale is completed. We do this as it minimizes any quality issues and gives customers a sense of security when using our service. This is reflected in our 95% 5-star reviews. These images were sent to you as requested but you didnt accept them as being your mobile.
We are always honest and clear with any order that has received price changes, with an option to reject an offer and have your device sent back completely free of charge. Your rejected the offer and we packed your device and sent it for same day dispatch providing Royal Mail tracking on the same day.
You then emailed back, changing your mind and accepted the offer. We processed the order and paid you the same day.
We do understand that every now and then customers don't agree with our valuation, which is why we provide completely free returns. I can only apologise that your order didn't progress as you had wished and you felt you didnt receive the service you had wanted.
Thanks
Customer Services.
Excellent Service
They make it so easy to sell a mobile phone. Great service, prompt payment and a good price. What more could you want!!!
9 octobre 2024
Réponse de Preloved Tech
We love reading happy customer reviews so think you for taking the time to write this. We are happy your experience was a positive one and look forward to welcoming you back when you next have a device to sell.
Réponse de Preloved Tech
Thank you so much for the review, we are happy to read you had a faultless experience.
Great Price and quick payment
The price offered was very competitive and the initial offer was honoured when the phone arrived. Payment was made quickly.
11 septembre 2024
Réponse de Preloved Tech
Thank you so much for a lovely review, please feel free to come back when you next have some tech to recycle.
Highly recommend
Highly recommend, really good service received especially from Nicola. Would come back!
18 septembre 2024
Avis spontané
Réponse de Preloved Tech
We have passed on your kind words for Nicola and thank you for an amazing review.
Great nice and easy to sort out!!
11 septembre 2024
Réponse de Preloved Tech
Thank you for taking the time to review our service and its great to read the experience was nice and easy.
Great experience …
Everything went smoothly with clear simple instructions
I was pleased with the price and this helped towards my new phone 😀
11 septembre 2024
Avis spontané
After a bad experience with another…
After a bad experience with another tech buyer I sent my phone off to Pre-Loved Tech. I filled in a very quick questionnaire, they sent me a label and packaging (although you can print this yourself too to save waiting) and I sent it off. They agreed with my phone assessment and paid the money within 24 hours. Highly recommended.
11 septembre 2024
Avis spontané
Sold my phone
Sold my phone, as soon as it got there I received an email stating it would take up to 2 days for someone to look at my phone, unfortunately my phone got there with scratches but that would be on me for not packing it properly, anyway I got another email 2 days later explaining that it had scratches and they offered me 45 instead of 67 but money is money and it would have just gone in the bin otherwise. The money was transferred into my PayPal about 7 or 8 hours later so I was really happy with how quick it all was
5 septembre 2024
Avis spontané
Very quick and easy questionnaire to…
Very quick and easy questionnaire to complete.
Easy to send phone off and money received in a few days.
Can't complain about anything.
I asked for a pack to send my phone off in, that was just a plastic bag, so not protective at all. But used my original phone box. Not a problem
3 septembre 2024
They did just what they promised
The return package came next day with clear instructions. Within a few days the cash was in my bank as promised.
3 septembre 2024
Easy transaction
Easy transaction, freepost bag sent, phone assessed the following day after receiving phone, payment made next day and was in my account the same day.
4 septembre 2024
Avis spontané
Quick and efficient service
Quick and efficient service. I was sent a prepaid envelope as requested to send in my tech, they informed me once received, checked it quickly and the money was in my account the same day they told me it would be. Could not fault the service received.
22 août 2024
TRUE TO THEIR WORD PAIDWHAT WASQUOTED
14 août 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.