The packaging then sent to me took a while and when I got it it was just a plastic bag. Which meant on receipt of receiving my phone it was cracked and my offer was reduced drastically. After reading... Voir plus
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Lisez les avis des autres
I accepted the price for my phone and opted to print my own label, went to royal mail through Preloved link printing label wouldn't work. So waited about 5 days for posting envelope from Preloved. Onc... Voir plus
This was a positive experience. I had some issues with the label but I called customer service and it was easily resolved. They were helpful and communicated clearly and professionally. I also got a g... Voir plus
Always reliable and a pleasure to buy from! I’ve purchased tech products from Matt and have consistently received quality items at great value. A trustworthy seller I’m happy to recommend and will con... Voir plus
À propos de l'entreprise
- Service de débloquage et de recyclage de téléphones
- aussi dans
- Centre de recyclage
- Magasin de téléphonie mobile
- Marché en ligne
À propos de Preloved Tech
Écrit par l'entreprise
Prelovedtech.co.uk is a technology recycling business located Telford, Shropshire providing customers with the best prices to ethically recycle and sell their unwanted tech including;
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
> Mobile phones
> Tablets
> Laptops
> Smartwatches
> MacBooks
> Games consoles
Our simple four step process makes it super easy to recycle and sell your unwanted gadgets to Preloved Tech;
Step One: Instant Online Price
Simply visit prelovedtech.co.uk and locate your device from our extensive catalogue. Select your devices specification and condition from the grading options and get and instant price.
Step Two: Pack your device
Once your sale is confirmed we will send you a FREE shipping pack to send in your device(s). Simply pack it up and fix the shipping label to the front.
Step Three: Post your device
Once your device is securely packed, simply drop it off at your local post office. Royal Mail will then safely transport your device to us for testing.
Step Four: Receive your payment
Once we have received and tested your device, you payment will be sent via the method chosen when registering your sale, either PayPal or BACS.
We are an open and honest business, ensuring we keep our customers updated every step on the way from the initial recycling submission right through to payment. These continual efforts in providing this high level of customer service has resulted in our 5-star Trustpilot rating.
We are an ethical business committed to actioning climate change. For every device recycled in through our website we plant a tree and reduce carbon pollution. We are building the Preloved Forest with an aim of planting 2,500 trees each year and reducing 50tonnes of carbon pollution.
We were awarded the Best Digital Biz 2022 award by BizBubble in February 2022 as well as being shortlisted into the final for Start-up of the Year at the 2021 Mobile Industry Awards.
Preloved Tech provide you with the best way to recycle your unwanted tech, and secure market leading prices in the process. Please feel free to Send us an Email should you have any questions.
Coordonnées de contact
Unit 1d, Ni Park, Newport, TF10 9LH, Shropshire, Royaume-Uni
- 01952 790698
- sales@prelovedtech.co.uk
- prelovedtech.co.uk
4,4
Excellent
513 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service very helpful
16 mai 2024
I got paid the price agreed
I got paid the price agreed after inspection. Payment made the following day into my account. Easy smooth transaction.
16 mai 2024
Easy and straightforward thank you
16 mai 2024
Great experience
Pre-loved tech is a hassle free way to sell your unwanted tech' it's easy and it was a delight to deal with this company. They do what it say they will. My advice a must use company.
17 mai 2024
Avis spontané
Best price available for my old phone
Best price available for my old phone, and all very easy and efficient.
30 avril 2024
As good experience selling mobile
As good experience selling mobile. Prompt payment after receipt of it.
25 avril 2024
Easy to deal with and kept up to date…
Easy to deal with and kept up to date through process.
19 avril 2024
Very happy customer
Quick and easy to use. Payment received into bank within four days of item being sent
17 avril 2024
Exceeded my expectations
Exceeded my expectations, demonstrating a genuine commitment to customer satisfaction. I commend their exceptional service.
16 avril 2024
Great communication and received…
Great communication and received payment for item promptly
16 avril 2024
Very quick and simple
16 avril 2024
It was a very straightforward process
It was a very straightforward process. They communicated well and paid promptly. Will definitely use them again
11 avril 2024
Take pictures of your phone before sending
I've always looked after my phones. Always kept them in cases and well looked after. Sent my old phone to these guys as it seemed quick and easy and they offered a good price. Received an email a few days after sending them my old phone saying the phone was in bad condition along with a picture. There is absolutely no way the phone was as badly scratched and scuffed when I sent it as the picture showed. I would 100% send the phone as poor condition or even just bin it if it was in the condition that the picture showed. Reluctantly I accepted the lower offer as there's no way I could sell the phone in the condition it was in the picture. They claimed it was damage caused by the case which is absolute rubbish. How can a phone get that scuffed and scratched from sitting in a flip style case? If you decide to take a risk with this lot then take plenty of pictures before sending your old tech off.
10 avril 2024
Avis spontané
Réponse de Preloved Tech
Hello Darren,
Thank you for your feedback on your experience. We do welcome feedback of all types so we can ensure we keep improving our service and providing the best user experience possible when using our 5-star service.
I have looked into your order and your old phone did indeed did present with some excessive wear which mean it fell into our fair grading criteria. The email we sent you to inform you of the slight downgrade in price was accompanied with detailed images highlighing the areas of wear taken by our technical team.
The regraded price was there to be accepted or rejected. We always give our customer an honest review of their device and leave it to you to say yes or no. If you had rejected the offer your device would have been sent back completely free of charge for you to try and secure a better price for it elsewhere.
On this occasion, you accepted the regraded price and this was paid immediately into your bank.
Im very sorry that on this occasion you havent felt satisfied with the service, however we are 100% transparent in the service we provide, hence 97% of our customers being extremely happy with their experiences, rating us 5/5.
Kind regards
Customer Services
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