Premier Vehicle Group Ltd Avis 822

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great experience from start to end! I found these guys on LinkedIn last year and always see great reviews so thought I would reach out when the time was right. They connected me directly... Voir plus

Noté 5 sur 5 étoiles

My experience with Premier has been faultless. This is the second time I’ve used them and I honestly can’t recommend them enough. Both times I’ve dealt with Millie, who is amazing at what she does! Th... Voir plus

Noté 5 sur 5 étoiles

This is now my 3rd vehicle with PVG and I can’t fault the service. Millie and Charlotte have been extremely helpful and are always willing to go above and beyond. I always recommend PVG to my friends... Voir plus

Noté 5 sur 5 étoiles

Millie and Charlotte both went above and beyond for us. They made a complicated process extremely simple and easy for us. No doubt it wasn’t the same for them but they were genuinely amazing and I cou... Voir plus

À propos de l'entreprise

  1. Service de location

Écrit par l'entreprise

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

822 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 star customer service

Jonny and Charlotte have been amazing from first enquiry to final sale. They were both accommodating and flexible around my time which was a huge help. Strongly recommend these guys.

16 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Seamless service …

From start to finish the experience with Jonny and Charlotte from Premier Vehicle group was smooth and they left nothing to chance. So happy with our new Omoda 9, very efficient, communicative and I’d highly recommend them for your next vehicle.

4 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Elliot was absolutely superb!

Elliot was absolutely superb, start to finish! Helped me find the right car, talked me through what spec I needed, explained how the PCP worked, and then sorted everything with Landrover. Turned up to collect, everything as promised, and couldn't be happier.

Could not recommend him anymore. Thanks to PVG.

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Very easy to deal with

Very easy to deal with. Jonny from Premier Vehicle offered an excellent service. Everything was very clear and easy to understand. Superb communication and in the main all done via what’s app! Very helpful when managing a busy life

Would use again

24 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

SCAMMERS!!!!

Purchase my Macan GTS Mansory from them. Very happy with the vehicle. Before sale, till they had my money, very good service. Unfortunately they scam me on my Macan S part exchange. Value agreed on it, which I was supposed to get £335 back. NEVER HAPPENED! They paid the remaining final ballom payment to the finance company, then came up with hundreds excuses not to pay me the difference. WOULD NOT RECOMMEND!!!

11 décembre 2024
Logo de Premier Vehicle Group Ltd

Réponse de Premier Vehicle Group Ltd

Hi Hugo,

Thank you for your feedback once again. We have already replied to this on multiple occasions but will reiterate our reply once again for public knowledge. We value all feedback and on the back end of this have conducted an internal investigation.

We are disappointed that you haven’t enjoyed your experience with us as your Mansory Porsche Macan GTS has been our favourite car sold to date!

From conducting our internal investigation we have produced the below findings.

Part exchange valuations are valid for 14 days due to the market regularly fluctuating. We can see that the part exchange form for your previous Porsche Macan S was filled in on 21st October and didn’t come in to ourselves until 2nd December to swap it with your new Mansory Macan GTS we had in our stock.

We offered you your settlement figure for your Macan S at the time, meaning that it would break even with no equity nor negative equity. Which come 2nd December was still the case. Although your settlement figure was lower, the vehicle had circa 600 more miles on it and was still being used. We still stood on this being the case and gave you your settlement figure at the time and cleared the finance as agreed.

We know you mentioned separately from your review that our Mansory Macan GTS had more miles on to what you saw advertised on Autotrader, however from our findings we can see that this must be because your first enquiry on 20th July 2024 the car had 12,683 miles on it and was when you just missed out on securing the vehicle as we had just taken a deposit on it from another customer. We then bought it back in to stock 4 months later from our previous customer and it was advertised with 14,000 miles (matching your finance docs in November 2024) instead of 12,683 miles back on 20th July 2024.

We had the Mansory Macan serviced at Porsche Stockport on 15th July 2024. In your review you mentioned that we didn’t give you the service paperwork for the Mansory, however service manuals are no longer a thing on modern cars. All of Porsche’s services are now logged and shown within the vehicles infotainment system on the centre screen when navigating through to the ‘Service’ app so you will find it in there. Apologies if this wasn’t explained.

Another finding amongst our investigation was that your previous finance company took a monthly payment for your Macan S on 8th January 2025 even though your settlement was cleared in December. We would advise calling them as we feel this may be the money you mentioned that you are owed.

Kind Regards,
Premier Vehicle Group

Noté 5 sur 5 étoiles

Millie was great throughout the whole…

Millie was great throughout the whole process. She was very patient and listened to exactly what I was looking for so that I was picking the right car for me. No question or request was too much to ask and the turnaround from initial contact to receiving the car was super quick and smooth. Would highly recommend using Millie to anyone looking for a new car!

20 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely seamless service!

Absolutely seamless service and communication end-to-end, it's actually never been made simpler and the team that looked after me (Elliot & Charlotte) were amazing. Will certainly be using them in future when needed and have already recommended to family and friends.

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Premier Vehicle Leasing were absolutely fantastic in helping us secure my dream Range Rover on finance! A huge thank you to Charlotte and Jonny, who were both incredibly knowledgeable, friendly, and helpful every step of the way. They made the whole process smooth and stress-free, always keeping us updated and answering any questions we had with patience and professionalism. Their support and expertise gave us real confidence from start to finish. Couldn’t be happier with the service or the car – highly recommend Premier Vehicle Leasing to anyone looking for top-class service and a brilliant deal!

19 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant experience!

From start to finish, both Elliot & Charlotte were exceptional! They both listened to what we wanted & were very knowledgeable & helpful throughout.
They helped us choose & source a new family car & kept us updated the whole way through (which was a very quick process)
They really took the stress away & made it simple & easy!
Thank you so much guys, we will definitely be back!
Dan, Sophie & Elton

9 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer service on point!

Could not thank premier vehicle group enough for their excellent customer service and patients on securing the right vehicle for me at the right price. Charlotte and Jonny were helpful through out the process. Charlotte kept in touch even after receiving the vehicle to make sure everything was as it should be. If your looking for a company to finance your new vehicle then look no further. Definitely recommend PVG and will be using them again in the future.

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

First time ever dealing with premier…

First time ever dealing with premier vehicle leasing and I just wanted to express how happy I was with the service I received from Jono!
He made the whole process for my new car so easy and pleasant.
Would definitely use these guys for my next car as they can source any vehicles that aren’t in their own stock.
Will be recommending these guys to everyone!
Thanks again!

4 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Millie was absolutely amazing in…

Millie was absolutely amazing in organising everything from sourcing the car to getting it ready to hand over. She was very reliable, friendly to deal with and the whole transaction was very smooth. Thank you and couldn’t recommend PVG enough!

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great people, smooth experience!

Some great people at the company! Sorted me out with an amazing car and the transition was so smooth. Communication was great and they really take an interest in what you want personally as a customer, would definitely recommend!

22 mai 2025
Avis spontané

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