Novuna Vehicle Solutions Avis 4 994

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

As with the other calls I've made to Novuna, the agent I spoke to today, Samantha, was helpful, friendly and polite. I've never spoken to any of their staff and not been pleasantly surprised by their... Voir plus

Noté 5 sur 5 étoiles

I’ve recently chosen a car through my works salary sacrifice scheme with Novuna Vehicle Solutions and the experience has been excellent. After a few dead ends trying to find the right car, Lukas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would recommend Novuna to everyone. I had the pleasure of dealing with Nic who was extremely helpful and efficient. He made sure the issues I had were dealt with, without his professiolisim my exper... Voir plus

Noté 5 sur 5 étoiles

Lucas was extremely helpful, guiding me through what I needed to know and on choosing my next EV Lease car. He had an open approach by illustrating what was possible but allowing me the time and sp... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de location

À propos de Novuna Vehicle Solutions

Écrit par l'entreprise

Who are Novuna Vehicle Solutions?

Our award-winning industry knowledge, coupled with our unique experience of specially modified commercial vehicles, vans, trailers and plant equipment, means we offer total asset solutions to meet your business requirements and objectives.

Our industry leading approach is recognised and we are the only FN10 leasing company to be fully accredited by the Institute of Customer Service.

Together, we make the important things happen.

Learn More Business Vehicle Leasing Fleet Management Electric Fleet Solutions Electric Car Salary Sacrifice My Novuna Vehicle

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Emily was a very positive person with…

Emily was a very positive person with good knowledge of what l was talking about.
She answered all my question and put my mind at rest me being O.A.P.
Very good experience speaking to someone who knows what your asking about. This lady deserves her wages and more.
Kind regards.
Thank you

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Ashley was very helpful and reassuring…

Ashley was very helpful and reassuring when supporting me with some administration and data discrepancies. I went into the call feeling upset and frustrated, but ended up feeling supported and I was treated very fairly, and most importantly with compassion.

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I would recommend Novuna to everyone

I would recommend Novuna to everyone. I had the pleasure of dealing with Nic who was extremely helpful and efficient. He made sure the issues I had were dealt with, without his professiolisim my experience could of been a lot different. Extremely grateful for him and Novuna. 5* company

29 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Novuna First Class

I’ve recently chosen a car through my works salary sacrifice scheme with Novuna Vehicle Solutions and the experience has been excellent.

After a few dead ends trying to find the right car, Lukas Machelski was brilliant throughout. Patient, proactive and genuinely focused on getting me into something that worked for me. He kept communication clear, explored multiple options and ultimately helped secure a fantastic car.

Everything has been handled first class. Really appreciate the support and would definitely recommend

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Hi Malcolm, thank you for your five star review! We're thrilled to hear that Lukasz was on hand with clear communication, options and patience, to help you with choosing your vehicle. Best wishes, Leanne.

Noté 5 sur 5 étoiles

Very excellent customer service

Very excellent customer service. Answered my query in a timely manner, whilst maintaining an exceptional service and rapport with myself. Highly recommend

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Hi Safyaan, thank you for the five stars and detailed feedback about your experience with us! Best wishes, Leanne.

Noté 5 sur 5 étoiles

Ask for Lizzie !!

Ask for Lizzie !!! Fantastic help and support, excellent experience start to finish.

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Thank you for your five star review, Naseer! We're delighted to hear about the support you received from Lizzie! We will be sure to pass your comments on. Best wishes, Leanne.

Noté 5 sur 5 étoiles

Great service

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Hi Craig, thank you for taking the time to leave your five star review! Best wishes, Leanne.

Noté 5 sur 5 étoiles

Helpful .Easy to contact.

I find this company very helpful.
My questions have been answered without any hassle .Plus I've not had any trouble getting in touch with the company.

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Hi Gwyn, thank you for leaving your five star review! It's great to hear about your positive experience with us! Best wishes, Leanne.

Noté 5 sur 5 étoiles

Michelle communicated very well

Michelle communicated very well, was very helpful and did her utmost to solve the issue I had.

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Hi Kevin, thank you for your five star review! We're pleased to hear that Michelle was able to assist with your issue. Best wishes, Leanne.

Noté 5 sur 5 étoiles

Personable

Personable, professional interaction around a point of contention. Felt listened to, pushed back to where appropriate and given clear and concise guidance. First class service.

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Hi Mike, thank you for your feedback! We’re pleased to hear you felt listened to and received professional guidance. Best wishes, Stephen.

Noté 5 sur 5 étoiles

Gave me the information that I was…

Gave me the information that I was requiring

28 avril 2026
Avis spontané
Logo de Novuna Vehicle Solutions

Réponse de Novuna Vehicle Solutions

Hi Henry, thank you for your five star review! It's great to hear about your experience. Best wishes, Stephen.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus