Quick answer on the phone call very good Support they sorted my things really quick and really appreciate thanks guys for doing that. I can say like reviews with a five stars is a rear thing because l... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Mark was very helpful, conscientious and professional. He answered all my queries and was at all times demonstrated quick turnaround time in replying to emails.
L'entreprise a répondu
Wasn't customer friendly. There was a considerable time back and forth when providing information. The same information was asked for on numerous occasions. In both emails and Text. This credit... Voir plus
L'entreprise a répondu
Your staff went bove and beyond the call of duty..im not technical..the lady talked me through each step..and kept contact with me throughout the process..couldn't praise her enough..would highly reco... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our purpose is to 'proudly support our community of customers and partners in creating opportunities through convenient payments'. In delivering on this purpose, customers are able to use our services to spread the cost of insurance premiums, tax bills, school fees and more into convenient instalments.
Coordonnées de contact
Royaume-Uni
- premiumcredit.ie
4,2
Bien
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I had only dealings with them online
I had only dealings with them online. So it's not worth a high rating.
18 juin 2026
Réponse de Premium Credit IE
Dear Mike, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
App doesn't give any feed back when…
App doesn't give any feed back when requiring any extra information. Not very helpful
1 juin 2026
Réponse de Premium Credit IE
Dear David, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Za best easy
2 juin 2026
Réponse de Premium Credit IE
Dear Claudiu, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
When i sent paperwork it took ages to…
When i sent paperwork it took ages to be reviewed. After about 5 attempts over a couple of weeks it finally accepted the paperwork I had submitted from the beginning
23 juin 2026
Réponse de Premium Credit IE
Good afternoon, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Trevor, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
I just found it difficult to…
I just found it difficult to communicate with anybody,just overall a bad service.
5 juillet 2026
Réponse de Premium Credit IE
Dear Geraldine, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Redirected twice to get through to the…
Redirected twice to get through to the right person to answer my query. My phone shows half an hour of phone tine trying to get a simple query sorted. Really bad.
26 juin 2026
Réponse de Premium Credit IE
Dear Paul, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
It was stress free ,app easy to use no…
It was stress free ,app easy to use no complaints.
3 juin 2026
Réponse de Premium Credit IE
Dear Sinead, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Tara, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Jason, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Very easy set up and fast reply 10/10
30 juin 2026
Réponse de Premium Credit IE
Dear Ann, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
The communication is not very good
The communication is not very good
Emails s and then logging in to an app whilst trying to upload documents the app spins
Was not an easy process
29 mai 2026
Réponse de Premium Credit IE
Dear Sarah, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Deirdre, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Good afternoon, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Perfect quick and no problem company
No problem company and so helpful, there if you need them.
2 juillet 2026
Réponse de Premium Credit IE
Dear Eric, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Trouble updating payment method
2 juillet 2026
Réponse de Premium Credit IE
Good afternoon, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Aiman, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Lorraine, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Réponse de Premium Credit IE
Dear Paul, thank you for your feedback. We aim to provide an easy process for our customers. Should you have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
Premium Credit Feedback
Wasn't customer friendly.
There was a considerable time back and forth when providing information.
The same information was asked for on numerous occasions. In both emails and Text.
This credit was for a simple Car insurance Direct Debit. The details required to get set up, was like applying for a mortgage. If you can avoid, I would
9 juin 2026
Réponse de Premium Credit IE
Dear David, thank you for your feedback. We aim to provide an easy process for our customers and are sorry to hear you are disappointed with our service. Should you wish to discuss this further or have a query in the future please reach out to us by email at customer.services@premiumcredit.ie or alternatively by phone on 0818 300095 where one of our customer services team will be happy to assist you. Many thanks Fiona
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.