Premium Sound (United Kingdom) Avis 

382
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently purchased a streamer transport. It failed after six weeks. The seller accepted the return request in about 20 minutes. A replacement was sent out the same day they received the faulty one bac... Voir plus

Noté 5 sur 5 étoiles

A FABULOUS experience buying from Premium Sound Hi-Fi dealership recently…..Great stuff …! Although unfortunately “DHL” went to deliver the Hi-Fi package to a totally wrong address and I missed o... Voir plus

Noté 5 sur 5 étoiles

Wow! From start to finish, they have been absolutely amazing! I initially reached out for advice via their WhatsApp, and boy, did they deliver! From recommending the best products for my son,... Voir plus

Noté 5 sur 5 étoiles

I had multiple questions on the Rega Planar 3 eco model which Fin and then Alex answered swiftly and with in-depth product knowledge. The turntable arrived quickly, safely and well packaged. Alex has... Voir plus

À propos de l'entreprise

  1. Magasin de matériel Hi-Fi
  2. aussi dans
  3. Consultant en audiovisuel
  4. Fournisseur de matériel audiovisuel
  5. Magasin d'électronique
  6. Magasin de matériel home cinéma
  7. Magasin Hi-Fi

Écrit par l'entreprise

Premium Sound – Hi-Fi & Home Cinema retail store based in London, United Kingdom. We stock the very best that the world of home audio has to offer.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

382 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,9

Tous les avis

(382)

84 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Thrilled with my recent purchase of an SVS SB3000

I'm absolutely thrilled with my recent purchase of the SVS SB-3000 subwoofer. It arrived well-packaged and in perfect condition, and I was immediately impressed by its build quality and sleek design.

After reading many positive reviews, I decided to pair the SB-3000 with the MiniDSP UMIK-1 microphone and the powerful REW (Room EQ Wizard) software to fine-tune its integration with my main and surround speakers.
The initial analysis revealed two key issues:

1. Crossover Mismatch – I had mistakenly set my LCR (Left, Center, Right) speakers to “Large” in my Yamaha AV receiver, which caused them to handle low frequencies alongside the subwoofer. This resulted in an exaggerated bump around 80Hz.
Switching the LCR settings to “Small” resolved the problem immediately by redirecting the low-end to the SB-3000 alone.

2. Room Gain at 30Hz – I also identified a significant room-induced bass boost at 30Hz, which caused unwanted booming. Using the SB-3000’s mobile app and its built-in Parametric EQ, I was able to target the offending frequency precisely. After adjusting the amplitude and bandwidth, and re-running the analysis a few times, I successfully tamed the peak for a much more balanced response.

The result? My home theater now sounds phenomenal, with deep, clean, and tightly controlled bass. I’ve been revisiting my favorite movies and music, and can’t resist showing off what the SB-3000 can really do!

30 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Stas customer service

Stas answered all my questions in detail. Stas also spent over two hours helping me with my setup.

Would highly recommend the premium sound store

Thanks so much

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Premium Sound ⭐️⭐️⭐️⭐️⭐️

I’m an Extremely Happy customer with using for the first time PREMIUM SOUND for my purchase of my first Dap the iBasso DX180 it has Amazing Sound quality also simply beautiful to look at & easy to use.
At a unbeatable price & really fast delivery.
I will be definitely be shopping with you again from a delighted new customer
Thank You

12 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Nothing but good things to say…

Nothing but good things to say about premium sound.

Had an issue with my FIIO Q15 (no fault of premium sound just faulty product) and Alex sorted next day delivery for the return of the item.

He then liaised with FIIO to arrange a repair which wasn’t available as FIIO has discontinued the product so Alex offered me a full refund or to choose another product from their site. I chose another product (which was cheaper) so Alex has ordered my new item and is issuing a partial refund.

Alex has been very friendly, helpful and always replied to my email queries. I would definitely recommend using their services, great customer service and very fair. I will 100% be shopping here again for all my audio needs.

Thanks Alex and premium sound!!!

18 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Superb customer service- way above excellence

Whilst 14 June was the delivery date, there was an extensive process that produced the purchase. Zani was excellent throughout, in that his communication was always helpful and he promptly responded to all my many enquiries. The part exchange offer was generous. Zani was patient too, as I wanted to completely update my 5.2 system. However i kept changing my requirements due to the challenges
involved in fitting it all into new premises. Which meant a lot of extra work for Zani as the detailed quotes had to keep being redone. Best aspect of the process was I found Zani really genuine and always keen to assist. I needed specific sizing information about the base of the Klipsch RF-7 floor standing speakers without the plinth, as my space was so limited. I couldn’t find it online. Zani sent me a pic of the base and it just what I needed, as it had no plinth and a set of isolation units.

14 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent CD player

Excellent CD player. After going back to vinyl a year ago with a new Pro-ject Turntable, I decided to take the next step and get a new CD player. This was my first foray into the more expensive audio equipment and I wasn’t disappointed. The sound quality is stunning and the unit is put together so well. I also love the big display. Great service from Premium Sound as well - delivered quickly and well packaged.

13 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great advice to get an Eversolo music streamer. Incredible sound.

I really appreciate Fin's advice. I couldn't decide which music streamer to get and I went with Fin's opinion and bought an Eversolo dmp6 gen 2 masters edition. I'm so glad I did. The sound is fantastic. I keep disappearing to listen to more music. Great clarity, transparency and depth that I've not experienced before. And it arrived the next day! Thank you so much.

14 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. After ordering online I realised that the delivery date was when I was away on holiday.A quick phone call and they made sure my delivery came before I went away.

3 juin 2025
Avis spontané
Noté 4 sur 5 étoiles

Bathys promotion in Premium Sound

Premium Sound provides an attractive offer of Focal Bathys and I take it. The website is fool-proof, shipment is fast. The headphone is certainly impeccable. The only negative is that they use DPD for courier, personally I have some unpleassant experience with this courier.

11 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service & Quick Resolution

I spotted a pricing error while trying to order the Moondrop Blessing 3, and Premium Sound sorted it straight away. They honoured a discounted price, sent a secure payment link, and kept me updated every step of the way—even when there was a slight shipping delay. Really professional, helpful, and friendly service. Would definitely order again!
AMAZING THANK YOU (also amazing headphones for P.C)

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

A courteous and experienced company that puts the customer first.

From beginning to end of my experience dealing with this company it has been nothing but pleasurable in regard to trading in various products in order to restructure my complete hifi system.
The advice ,fair pricing and expediency not to mention the courtesy which is a given, has been exemplary.
Zani, the young man (I assume) who has dealt with me throughout was knowledgeable and patient,never pushy .
Suffice to say I thoroughly recommend this company and its staff,well done!!

11 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Impressive service

I needed a new cd transport and was interested in the Shanling ET3 which Premium Sound stock. Called first and was really pleased with the advice given - I hadn’t noticed the upscaling option. Ordered online straight after the call and less than 48 hours later I was sitting back listening to the player. Pretty amazing service. It’s a relief they use DPD not Evri - it means you don’t have to worry about your package being chucked in a hedge:)

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

very friendly, helpful and knowledgible

This was a very good experience with the staff being super friendly and helpful prior to my purchase - i bought an ex demo pair of dynaudio focus 10 speakers at a considerable discount but they were in totally mint condition and truly brilliant performance. Delivery was very quick by dpd.

23 avril 2025
Avis spontané

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