I rarely leave reviews, but Pretium Synergy stood out because they approached our project as a long-term energy transition rather than a series of individual product sales. When I first spoke... Voir plus
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Lisez les avis des autres
Pawan and his team were so helpful from the very first enquiry, and the entire process went very smoothly. Very friendly, fast-reacting customer service and prices seem very reasonable. I haven't r... Voir plus
A great experience with Pretium EV! Pawan was most helpful throughout the whole process. He fully answered any questions and the wallbox was expertly fitted by the electrician Sam within the time fra... Voir plus
L'entreprise a répondu
What a fantastic company. I was let down by another company and Panwan did everything possible to get me a charger and install within 7 days. Throughout he was attentive and knowledgeable. Works have... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Borne de recharge pour véhicules électriques
- Fournisseur de climatisation
- Société d'énergie solaire
- Entrepreneur en énergie solaire
Écrit par l'entreprise
Pretium Synergy Ltd (Formerly Pretium EV Charging Infra & Solutions Limited) Leading the Energy Transition with Customers in Mind: - EV Charging Solutions & ChargePoint Operations - Solar PV Solutions - Energy Storage Solutions - ASHP & Aircon Solutions
Coordonnées de contact
10A High Street, BR7 5AN, Chislehurst, Royaume-Uni
- 0330 133 4060
- customer.service@pretiumsynergy.co.uk
- pretiumevcharging.co.uk
4,9
Excellent
94 avis
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Excellent
Excellent, friendly service. Helped with advice every step of the way. Didn’t push any particular product but happy to give an opinion when asked. Work was completed in a timely manner and was tidy and very professional. Very happy to recommend
15 novembre 2023
Avis spontané
Very pragmatic, easy to work with and great price!
Pawan was easy to work with from the start. He was very pragmatic to find a solution to my complex installation.
Price was also very reasonable when compared to other installers. I would definitely recommend Pretium to anyone looking to install an EV charger!
26 octobre 2023
Could not fault the service we had
Could not fault the service we had. Ordered charger Monday was received next day then fitted Friday with no problems. Had follow up phone call to make sure I was completely happy which I was. Don’t hesitate to use this company. 5*
24 octobre 2023
Hard working People, a good service
Hard working People. go out of their
way to do a good job.
26 septembre 2023
Great team and fantastic communication…
Great team and fantastic communication would highly recommend.
30 août 2023
Fantastic supplier
Pawan and his team are fantastic, extremely helpful and informative, prompt in replying and could not do enough for us. We will definitely use them again on a couple of future projects and we cannot recommend them highly enough
18 juillet 2023
Hi new owner
Hi
Great company to deal with
Nice look of the unit and easy set up
Many thanks
13 juillet 2023
Pawan was very friendly and helpful
Pawan was very friendly and helpful. He advised politely on every query i had and sorted the charger with installation very quickly.
Nathan, who came to fit the charger went above and beyond and fixed the charger absolute brilliantly.
5 star to both is not enough.
22 juin 2023
Had a system installed by Pretium
Had a system installed by Pretium . Everyone was very professional and the system has exceeded my expectations drastically reducing my bills significantly glad I went for 2 batteries as well .
31 mars 2023
Avis spontané
He is as efficient and helpful
He is as efficient and helpful. As one would expect from any reputable company
18 juin 2023
Great service from start to finish
Great service from start to finish
Professional, great knowledge and both people I interacted with were excellent
Flexible date of install.
19 juin 2023
Avis spontané
First Class, no problem recommending.
Very responsive, they go above and beyond to keep the customer happy.
11 juin 2023
EV car charger
Pawan and Nathan have been extremely professional.
Both in terms of communication (always replying and answering technical questions) and in terms of service.
I would not hesitate to call them again!
10 juin 2023
Avis spontané
Excllent service and installation
Excllent service and installation.
Pretium could not have been more helpful or professional. Highly reccomended to install electric car home chargers.
10 mai 2023
Avis spontané
Couldn't ask for a better service
My experience with Pretium has been excellent from start to finish. From the first call, advice about products was offered and a quick installation date was made available. On the installation day, the installer encountered a few problems but came up with a solution each time and went above and beyond to ensure the installation was completed and safe. Following installation, Pretium has continued to offer support and as a new customer to electric car world, this has been invaluable. I would not hesitate in recommending Pretium to friends and family.
28 mars 2023
Avis spontané
Through out the purchase and install…
Through out the purchase and install the help and support has been superb, with a real personal touch. Even after the install was complete both Pawan and Paul provided a customer focussed approach. My thanks to both
10 février 2023
Avis spontané
Great service from Pretium and…
Great service from Pretium and installed within a week from enquiring, advising the best product for my needs. Over 2 weeks in and I’m very satisfied with the product and service
28 janvier 2023
Very poor Aftersales help.
Due to change of car didn’t use the charger now back to full EV and found it’s not working/connecting have contacted them but no help just diverted to installation guide still no further on also discovered the plastic surround is cracked can only assume happened during fitting. When I asked about this I was told it’s nine months since installed so tough. Aftersales help is non existent. Very disappointed in this company.
26 décembre 2022
Avis spontané
Réponse de Pretium Synergy Ltd.
Dear Readers, this is such an unfair and hurtful review. The customer in this case is Noel Hamilton, an employee of Charles Hurst Group in Northern Ireland, who was supplied wallbox pulsar plus and installed by us on 15th March 2022. Since the product turned out faulty, this product was replaced on 4th April 2022. Noel Hamilton was so satisfied that he rated 5 star on trustpilot for RightCharge. RightCharge is an independent platform via which the customer reached out to us. Fast forward, 3rd Dec 2022 the customer reached out to us on Saturday that if we could advise he was not able to charge his car. We provided him with Wallbox support link to get the help. This response to him was within minutes he contacted even if it was weekend. Now on boxing day, the customer contacted us that there is a crack on their wallbox which in their words must have happened during the install (which was on 4th April 2022). Despite boxing day, the customer was responded that its not reasonable to conclude that a crack is only noticed after 9 months of the install so they should contact manufacturer in case it is covered within warranty support. The customer has found this response unhelpful and chose to use Trustpilot as a way to leave us with this feedback and rating.
We remain unflinchingly committed to customer service.
Pawan Arya
Founder Director
Pretium EV Charging
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