How the mighty have fallen. This company used to have amazing transparency. Now they have a new shipper who has the competence of a banana peel. Either they are knowingly taking money without... Voir plus
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Lisez les avis des autres
prime bark has great customer care and there products for my application has been thumbs up .. ive tried other suppliers nothing compares to primebark in customer service, product quality and shipping... Voir plus
I'm back ordering another kilo because Prime Bark is the best! Can't find a better quality Mexican MHIRB, believe me, I've looked. The powder is very uniform, shipped in a dark mylar bag and it was... Voir plus
Just received my order today. Everything was packaged really well. The product so far seems better than any other vendor Ive personally tried. But what has stood out about Prime up to this point is t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Best Products From Mother Nature
Coordonnées de contact
Etats-Unis
- store@primebark.com
- primebark.com
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thought the first time was a lucky draw…
Thought the first time was a lucky draw or that's how they got ya.....I was absolutely wrong these guys mean business and are on point! Just do it you won't be disappointed
Excellent Dye
Ordering is a simple process, delivery is quick and
in ideal packaging. This dye is reliable and really expresses in color. Can't go wrong with PB!
Good job!
The product arrived in a timely manner and was just as advertised.
Great company
Very fast with responding and shipping. Ive always had a great experience with the company and they are always on time and very friendly
Always sent super fast
Always sent super fast , great customer service. Quality product every experience 🙌 one ❤️
Fast processing
Fast processing, shipping, and delivery. Great color in the MHRB, very happy to find a legit source. 5/5!
Will definitely be back as returning…
Will definitely be back as returning customer, as the shipping and product were both above par. Thank you for your services!
Great customer service and fast…
Great customer service and fast shipping. Emailed them to ask a question late afternoon on a weekend and they responded in under 10 min. Will use again
Amazing company
Customer service was quick to respond, and delivery was as complimentary. Very nice product as well! Will be buying from here again, and I suggest anyone interested give it a purchase.
Literally the best
These guys slam it home every single time. Their prices are amazing the product is always quality and every Single time the package comes in 3 days, a day earlier than predicted. They’ve got my business.
You say it's in my mailbox but it's not…
You say it's in my mailbox but it's not it was not delivered I have not gotten it
Update
If I could give zero stars I would. I paid 250 bucks for 1000 grams of mimosa bark. Upon receiving it I noticed it was logwood I had received not mimosa hostilis. Logwood has same properties as mimosa hostilis buck lacking a key ingredient And the quality mimosa has. They say it’s just labeled logwood because there are restrictions on mimosa. It’s a lie. Furthermore logwood can be bought at 5 bucks a pound where I paid 250 for 2 pounds. That’s a huge mark up. I’ve been scammed out of 250 bucks from these people and I want to get my story out there so no one else gets scammed too!! Update after several text messages Primebark apologized and sent me another package gauranteed to be what I ordered. I had gotten a bad batch. Customer service was on par.
Excellent communication
Excellent communication, fast shipping, and quality products. A+ will do business with again.
Amazing product
Amazing product. great packaging. Amazing ship time. Divine timing and am very grateful for these medicines. I love prime bark!!! Life long custo
Excellent customer service on Facebook
Excellent customer service on Facebook, Very responsive,
Order arrives approx 5-7 business days after shipping out, Make sure you order from within your country to minimalize shipping time.
Much love and I do recommend.
6 weeks to ship, missing apparel, hope for a better experience next time.
This was my 2nd and 3rd purchase with Primebark and there was some confusion during payment due to my inexperience with BTC. I did however manage to get it accomplished in two transfers. I did not know that they were experiencing a high volume of shipping difficulty with Products of Mexico and it did take my order nearly 7 weeks to arrive. Both kilos of MHRB Powder weighed perfectly. I did receive two shirts but I am mostly bummed out that I did not receive my sweatshirt even though I paid $70 or whatever for it and mentioned it a couple times in messages. With the obvious delays I was glad to receive the medicine. I really did want one of those cool ass sweatshirts though.... Friendly people there who are a bit overwhelmed right now I think.
Best of the best I've tried em all and…
Best of the best I've tried em all and this is the most colorful and fastest delivery
Terrible delivery time/customer service this time around
My last order with prime was on point. Fast delivery, no issues at all, great quality. Fast forward to my next order with prime. I made the mistake of ordering through the "mexico" tab , which was my mistake, and was told it would be 3-4 weeks on average for delivery. No biggie, was my bad for not reading the fine print. I was given a tracking #, and checked every day to see the progress. Was very slow, as expected. So I patiently wait. The 4 week mark arrives, still no delivery, tracking showing that it is in customs review. I wait, up until the 60th day after sending the payment. Nothing. I checked the tracking and it actually finally changed, and was set for delivery. I checked on I think the 63rd day, and it said delivered! Wooo! Go into the mail box to find a empty shipping envelope with a "seized by customs" notice inside. Ugh. Message prime, asked for a refund at this point cause I'm sketched out and over it. They tell me they are so sorry this happened,and that I can't have a refund , because all the orders through the mexico tab are "guaranteed delivery." . . . Um. Clearly not. They tell me that my order will be reshipped from th US stock "hopefully"arriving in a few days. Another week passes, I message prime and explain my situation. The support person said "were so sorry this happened, I will contact the US shipper now." I got a message saying that the US shipper has been contacted and that my order will be shipped out tomorrow and was given a tracking number. I checked the tracking number the week straight, and only the label was created but they had still not shipped the order. So I messaged prime yet again and it has been beyond 70 days at this point mind you. I was then told that they are very sorry this happened and that my order "should be" shipping out this week. Smh. Just finally got the order today, after just short of 3 months since I sent the payment. Figured maybe they could like, kick me a 10% off next order or something for the ridiculous fiasco that was this experience. Oh well, glad to finally have the order, which the 1 star is strictly for quality, which is always good.
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