So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Voir plus
L'entreprise a répondu
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Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Voir plus
L'entreprise a répondu
I LOVE this feather tint brush. It spreads the color perfect through every hair. It is firm enough for excellent blending. Other brushes have larger bristles which leave strands not covered. Some are... Voir plus
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Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.
Coordonnées de contact
28 Barretts Ave., 11742, Holtsville, Etats-Unis
- 800-308-3588
- info@productclub.com
- productclub.com
4,4
Excellent
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Product Club
Hello Blake!
Thank you for taking to time to give us such lovely feedback!
Great delivery time
Great delivery time. Easy website ordering. Loved the “extras “ in the box for me to try!
7 février 2024
Réponse de Product Club
Hi Sandy!
Thank you so much for the lovely feedback! We are happy to hear that you enjoyed your sample pack!
Réponse de Product Club
Hello Cynthia!
Thank you so much for the great feedback! We love hearing that our customers are happy and love our products!!
Received products quickly and always…
Received products quickly and always available. No back ordered.
22 janvier 2024
Réponse de Product Club
Thank you for the lovely feedback!
We hope you are enjoying your new products!
Quick delivery
5 décembre 2023
Réponse de Product Club
Hello Jennifer!
Thank you for the great feedback!
We are glad you received all of your new products quickly. Enjoy them!
Service was fast
Service was fast. Your Company kept in constant contact the entire time.
20 novembre 2023
Réponse de Product Club
Hello Veronica!
Thank you so much for the great feedback!
We hope you are loving your new products!
Easy to understand
13 novembre 2023
Réponse de Product Club
Hello Andrea!
Thank you for the great feedback!
We hope you are loving your new products!
They came really fast
They came really fast. Great to know we can still have access to them when our beauty supply company are out of the 4x7 weave papers all the time
8 novembre 2023
Réponse de Product Club
Hello Jill!
Thank you for the lovely feedback!
We hope you are enjoying your new products!!
Product is great
Product is great. Easy to set timers. Used to use it in the salon and now in the kitchen at home. Should also be marketed as kitchen tool.
11 novembre 2023
Réponse de Product Club
Hello Cole!
Thank you for the great feedback!
We hope you are enjoying your new timer!
Everything I expect from a professional company.
Promptness in shipping. Product prices . What a nice free gift pack!
6 novembre 2023
Réponse de Product Club
Hello Carollee!
Thank you for the amazing feedback!
We are so happy you enjoyed your sample pack!
Enjoy your new products!
i appreciated the extras included in my…
i appreciated the extras included in my package. I love the product club items
29 octobre 2023
Réponse de Product Club
Hello Judi!
We are so happy you enjoyed your sample pack and your new items! We appreciate the lovely feedback!
Love this product
Love this product. As soon as it was delivered I connected and right away it was doing what the description said. I am very satisfied. Thank you
30 octobre 2023
Avis spontané
Réponse de Product Club
Hello!
Thank you for the lovely feedback! We hope you are enjoying your new products!!
Be SURE 👉YOU👈 check your order before you press Order!!!!
I ordered a foil dispenser and foils. I realized when I got it that the foils were to big when I received it. Would have been nice to hear from the company's customer service department that these would NOT fit the dispenser I ordered soas not to waste my time, BUT "No" that's just not part of customer service I guess. So I reordered another foil dispenser and foils that would fit the previous ordered dispenser. Like I said CHECK YOUR ORDER before processing!!!
18 octobre 2023
Réponse de Product Club
Thank you for your feedback and for letting us know that you were disappointed with your recent order. Customer satisfaction is extremely important to us and we apologize for the frustration and inconvenience that this situation may have caused you. We are sending you a free pack of foils that will fit your new dispenser. Thank you again for contacting us - we value our customers and always appreciate their feedback so we can improve our products and our services.
My mixed doesn’t work I called about…
My mixed doesn’t work I called about three times left voicemails and emailed an no response.
11 septembre 2023
Réponse de Product Club
Dear Marlene,
Thank you for contacting us regarding the problem with your mixer. Our Customer Service Manager has advised that she spoke with you and had a replacement part sent out to you.
We hope that this resolves the problem. We apologize if there was a delay in our response. We take all of our customer issues very seriously and strive to provide quick and attentive resolutions to all of our customers.
Please let us know if there is anything else we can do to assist you
Product
Love the product! But every time I open a new pack the first few are always damaged!
22 septembre 2023
Réponse de Product Club
Hi Kathy,
Thank you for the feedback, we will investigate this matter on our end! Feel free to reach out with any further questions or concerns to info@productclub.com .
Réponse de Product Club
Hello there!
Thank you for the lovely feedback!
We hope you enjoy your new products!
Package arrived nicely packaged and…
Package arrived nicely packaged and with lots of samples.
25 août 2023
Réponse de Product Club
Hello Kim!
We are so happy that your package arrived and that you liked your sample pack! Thank you for the great feedback!
Réponse de Product Club
Hello Anne!
Thank you for the great feedback!
We hope you enjoy your gloves!!
Very simple exchange...got to web site…
Very simple exchange...got to web site ..order my products....and delivered in a timely fashion....products always packed well and never damaged...
6 août 2023
Réponse de Product Club
Hello Doug!
Thank you for the great feedback!
Enjoy your new products!
awesome small timer, and color mixer
awesome small timer, and the color mixer is a savior, works great. ordered and arrived quickly and 10 samples is pretty.awesome!❤️❤️
1 août 2023
Réponse de Product Club
Hello Wendy!
Thank you for the great feedback!
We love hearing that you love your new products!
Enjoy your sample pack!!
:)
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