Product Club Avis 

194
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I LOVE this feather tint brush. It spreads the color perfect through every hair. It is firm enough for excellent blending. Other brushes have larger bristles which leave strands not covered. Some are... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(194)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The best

Fast and efficient Thanks product club

2 octobre 2024
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Réponse de Product Club

Hello Shawn,

Thank you so much for leaving this great feedback for us!
Our customers are the best!!

We hope you are enjoying all of your new products!

Noté 1 sur 5 étoiles

After qualifying

After qualifying, I'm assuming it was supposed to send me to a website where i enter my address. Instead, it says "can not load page 🙁". This is a scam don't do it. I really wanted to believe this worked but was sadly disappointed.

25 septembre 2024
Avis spontané
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Réponse de Product Club

Thank you for reaching out with your concerns. I'm sorry to hear that you experienced difficulties with our website. We aim to ensure a smooth process for all our users, and it seems like something didn’t go as planned in your case.

Could you please provide us with more details about the issue? Specifically, at what point did the error occur, and which service or page were you trying to access? Any additional information you could provide would be immensely helpful for us to address the problem swiftly.

We're here to help and want to ensure that your experience with our service improves. Looking forward to your response.

Noté 5 sur 5 étoiles

Perfect all items were delivered

Perfect all items were delivered

26 juillet 2024
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Réponse de Product Club

Hi Margaret,

Thank you so much for taking the time to leave us this great feedback. We are thrilled to hear about your positive experience and hope you are enjoying your new products!

Noté 5 sur 5 étoiles

Friendly

Friendly, professional and very helpful

8 juillet 2024
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Réponse de Product Club

Hello Arlet!

Thank you for leaving us such positive feedback!

I am so glad that the brushes were what you were looking for, and I hope you are enjoying them now!

Noté 5 sur 5 étoiles

Quick service

Fast shipping and loved the samples

30 juin 2024
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Réponse de Product Club

Hello Barbara,

Thank you so much for taking the time to leave us such great feedback! We hope you are absolutely loving your new products and your sample pack!

Nothing makes us happier than knowing our customers are happy!

Thanks!

Noté 5 sur 5 étoiles

Great quality and fast delivery

Great quality and fast delivery

18 juin 2024
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Réponse de Product Club

Hello Tammy,

Thank you for taking the time to leave us such lovely feedback!
We hope you are enjoying your new foils !

Noté 1 sur 5 étoiles
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Réponse de Product Club

Hello Gabriel,


It appears that you purchased the horizontal partial highlight application video. This is not a physical item that is mailed to you. This is automatically downloaded into your Product Club account. I apologize if you were unaware of this, and for any confusion that this may have caused you. I will be emailing you instructions on how to access your video on productclub.com so you can access it.

Again, I do apologize for any inconvenience that this has caused you.

Please feel free to reach out to us at anytime at 1-800-308-3588.

Thank You.

Noté 2 sur 5 étoiles

Extra Junk

Extra Junk, which I only had to throw out do not ever send that again

17 juin 2024
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Réponse de Product Club

Hello Paul,

Thank you for taking the time to leave us this feedback.
We send out a pack of eleven free samples to all of our customers so they can try out some of our other products. We apologize that you were not aware of this promotion and for any confusion that this may have caused you.

Your input is valuable to us, and we will take your feedback into account.

If there is anything else that we can assist you with, please do not hesitate to reach out.

Thank You

Noté 3 sur 5 étoiles

The embossed foils were not all cut…

The embossed foils were not all cut completely, causing them to stick together. They were shipped loose in a box which resulted in the boxes bring roughed up, further resulting in the foils sticking together.

19 mai 2024
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Réponse de Product Club

Hello Steven,

Thank you for taking the time to leave this feedback. I will be reaching out to my quality control team so we can investigate this matter on our end. I will be emailing you shortly regarding this so we can remedy this issue for you.

Thank You.

Noté 5 sur 5 étoiles

I was so grateful to find the colored…

I was so grateful to find the colored foils from Product Club. I’ve been using these foils for years and could no longer get them from my salon supplier. Thank you for the prompt service. The samples included with my order are awesome. It will be fun to try these new products!

1 mai 2024
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Réponse de Product Club

Hello Deanne,
Thank you so much for taking the time to leave us such positive feedback! We hope you are enjoying your new products!

Noté 5 sur 5 étoiles

Great price

Great price, speedy delivery, and lots of samples!

18 avril 2024
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Réponse de Product Club

Hello Lynn,

Thank you for taking the time to leave us such great feedback!
We hope you are enjoying your new products!

Noté 2 sur 5 étoiles

The color bowls do not stack

The color bowls I ordered do not stack on top of one another. You can not store them properly if they do not stack. So I was disappointed I can not use them

2 avril 2024
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Réponse de Product Club

Hello Karen,

I am so sorry to hear that you are not satisfied with the color bowls that you purchased from us. If you would please give me a call at your earliest convenience, I would love to speak with you so I can remedy this situation.

You can reach me at 1-800-308-3588.

I look forward to speaking with you.

-Sam

Noté 5 sur 5 étoiles

The product is amazing

The product is amazing, its looks natural.. I love it!!!!!!
The staffs assisted me and they are very friendly!

4 avril 2024
Avis spontané
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Réponse de Product Club

Hello Lena,

Thank you so much for taking the time to leave us such wonderful feedback! We hope you are enjoying your new products!

Noté 5 sur 5 étoiles

efficient and timely

efficient and timely, but most of alll thanks for having the tapioca sheets. I am trying not to touch alluminum as it is an ingested heavy metal.

25 mars 2024
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Réponse de Product Club

Hello Mary,

Thank you for leaving us such great feedback!
We hope you are enjoying your new products just as much as we enjoy hearing from our happy customers!

Noté 5 sur 5 étoiles

Best reusable gloves in the game

Best reusable gloves in the game! And I got some great samples to try out their other products 😁

26 mars 2024
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Réponse de Product Club

Hello Heather!
Thank you for the lovely feedback! We love hearing that our customers are happy!

Noté 5 sur 5 étoiles

I love my foil pop up dispenser

I love my foil pop up dispenser. It has made my highlights so much easier to do. And I couldn't believe all of the free swag I got too!
Thank you 🤗

28 février 2024
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Réponse de Product Club

Hello!
Thank you for taking the time to leave us such lovely feedback!
We are so happy you are enjoying your pop-up foil dispenser and your sample pack! Enjoy them all!!

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