Product Club Avis 

194
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I LOVE this feather tint brush. It spreads the color perfect through every hair. It is firm enough for excellent blending. Other brushes have larger bristles which leave strands not covered. Some are... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(194)

18 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I saw shipping was in two days???

I saw shipping was in two days???? I still do not have my order and i ordered 7 days ago??

22 septembre 2022
Logo de Product Club

Réponse de Product Club

Hi Gloria, We apologize for the shipping error, we have sent a complimentary box of gloves. Thank you so much for your business!

Noté 3 sur 5 étoiles

Made in China

The timers are small, attractive and work fine. My problem was I was led to believe your products were made in the USA.
When I received them they said Made in China.
This is such a problems in our country. Hopefully your company can start to remedy that situation.

8 septembre 2022
Noté 4 sur 5 étoiles

I’ve been trying to order this product…

Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you!

I’ve been trying to order this product for almost a week now, but I kept getting an error message when putting in my “New member discount code”! I tried emailing and calling, but could never get a hold of anyone. Finally, I placed the order without my 10% off member code, and it finally went through! Shame on you! Don’t offer a code if you don’t intend on honoring it!

1 juillet 2022
Logo de Product Club

Réponse de Product Club

We sincerely apologize for the issue you had on our website. I have emailed you at the address you provided so we can resolve the issue for you going forward. Thank you so much for letting us know about the problem.

Noté 5 sur 5 étoiles

Haven’t even received when it’s going…

Haven’t even received when it’s going to be delivered lol so when that happens I’ll let you know!
Okay received my product! I love the club products! The gloves are a perfect fit for medium and the brushes are simply excellent for me! Looking forward to getting back to a hair show! Then I can see and buy all my club products💕

30 juin 2022
Logo de Product Club

Réponse de Product Club

Thank you for your order Tamara and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles

I ordered several items from Product…

I ordered several items from Product Club. The site was easy to navigate and look up info on items. If one was not available they put it on an alert so when it was in stock to notify me. Placing the order was very easy. Plus they sent emails to notify me of the order and when it would ship. And also when it shipped, and I was able to track the order. My order came in pretty quickly

25 juin 2022
Logo de Product Club

Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.
Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!
If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles

balayage

the lady on the phone was very helpful

4 juin 2022
Logo de Product Club

Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles
Logo de Product Club

Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus