Product Club Avis 

194
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing quality. Even my clients knotice a difference as they dont pull on the hair when removing them. And they are not as noisy when applying. . Nothing worse than listening to a Reynolds foil crun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I LOVE this feather tint brush. It spreads the color perfect through every hair. It is firm enough for excellent blending. Other brushes have larger bristles which leave strands not covered. Some are... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Edit to below review: I have to give credit where credit is due! The company has stepped up an corrected the issue with me directly. I would definitely order through them again! Thank you! I’ve be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits capillaires

Écrit par l'entreprise

Product Club is the leader in hair color accessories offering everything a colorist needs to perform color services with the exception of the hair color itself! Product Club offers over 200 items for professional colorists including the largest selection of foil, gloves, capes, caps, and more. Product Club is committed to offering colorists the best possible tools for their profession. All of our products are designed based on salon research and are professionally packaged to meet the needs of today’s colorists.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

194 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(194)

16 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Love the mixer

Love the mixer! Best customer service

29 mai 2022
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Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles

I love my mixer

I love my mixer. I’ve been using this particular mixer for over 15 years. They save our wrists from getting carpal tunnel. They mix your color really good.

22 mai 2022
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Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.
Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!
If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 1 sur 5 étoiles

Crushed boxes

This is the second time I have ordered disposable vinyl gloves from Product Club and again the boxes are crushed, even though the packing box was not damaged. Very disappointing

20 mai 2022
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Réponse de Product Club

As one of the owners of Product Club, I am so embarrassed to learn that both of your orders came with crushed boxes. I sincerely apologize for this. I will personally be looking into this matter to ensure that we do not have this problem going forward. I would also be happy to replace your damaged boxes. I will pick the replacements myself. Thank you so much for making us aware of the issue.

Noté 5 sur 5 étoiles

Great products

Great products, quick shipping, honest pricing. Just love this company

19 mai 2022
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Réponse de Product Club

Product Club – Thank You for Service Review Email

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles

User Friendly

16 mai 2022
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Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles
Logo de Product Club

Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 4 sur 5 étoiles

Everything thing was fine but I just…

Everything thing was fine but I just got an invoice with items only so I guess I’ll have to go on line for the price invoice for tax purposes? Oh Well otherwise ok got what I ordered!

8 mai 2022
Noté 5 sur 5 étoiles

Prompt delivery and good quality.

I always get my product club foils in a timely fashion and the quality is always good.

6 mai 2022
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Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles

Product was great

Product was great. Delivery was fast. Will definitely purchase from company again

6 mai 2022
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Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles

I love these gloves I only wish you…

I love these gloves I only wish you made the disposable ones an extra large size

29 avril 2022
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Réponse de Product Club

Thank you for your order and for submitting a service review. We appreciate your response and hope that you were happy with your experience.

Be on the lookout for another opportunity to share your feedback about the specific product/s you ordered. Check your inbox within the next seven days. We look forward to hearing from you!

If you have any other questions or concerns at this time, please contact our Customer Service Department at 1-800-308-3588 or info@prodcuctclub.com.

Sincerely,
Andrew Carr
Ecommerce Manager

Noté 5 sur 5 étoiles

So easy and efficient

So easy and efficient. I just recently signed on to the club for free. I was having trouble receiving my product club through my salesperson as they keep changing what they sell me, etc. This was easy. Website easy to navigate and order. Order comes very quickly and I've managed to order more than the minimum for my orders so far and I've received free shipping. Also, had a question and a real live person answered the phone and was extremely helpful. Highly recommend

2 septembre 2021
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Réponse de Product Club

Thank you, Roque!

Noté 5 sur 5 étoiles

Product Club

Reasonable price, fast delivery. I recommend them to others.

2 septembre 2021
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Réponse de Product Club

Thank you, Edan!

Noté 5 sur 5 étoiles

They had just what I needed

They had just what I needed at a good price. I received my products within a few days.I couldn’t find what I was looking for in any of my local beauty supply stores, this made it easy, fast and convenient I will be using product club again.

2 septembre 2021
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Réponse de Product Club

Thank you, Lala!

Noté 4 sur 5 étoiles

I love product club

I love product club. I really like the color foils do I was a little disappointed that they substituted silver with the color ones I ordered. I would rather have them back ordered or cancelled so I could pick the ones I wanted.

2 septembre 2021
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Réponse de Product Club

We are so sorry you didn't receive what you ordered. We understand an experience like this can be very upsetting. Please call us at 800-308-3588 and give us an opportunity to make things right.

Noté 5 sur 5 étoiles

Always the perfect product

Always the perfect product
Quick delivery., I can’t imagine doing Bissness without your products
Love your tips on color pricing.

2 septembre 2021
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Réponse de Product Club

Thank you, Alicia!

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