Pro Electric Scooters Avis 

102
•
TrustScore 3 sur 5

2,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My son saved up his paper round money to be able to buy this scooter he did alot of research on various models beforehand. The ordering was quick and easy, and the delivery was extremely prompt with r... Voir plus

Noté 1 sur 5 étoiles

Had the scooter for around 6 Months then it stopped working displaying a E16 fault code - paid the £20 returns postage to get it fixed under the warranty but now they don’t return my emails - I have... Voir plus

Noté 4 sur 5 étoiles

Purchased the X10 scooter around 6 months ago and has been a sound means of transport for work since, I weigh 68kg, wear a rucksack, travel around 4-5 miles at the max speed setting with lights on e... Voir plus

Noté 2 sur 5 étoiles

Scooter only lasted 2 months. The previous one from China lasted nearly a year. £20 postage to send back. Third attempt from retailers to accept DPD parcel was fruitful but tedious. Repair bill nearly... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de scooters

Écrit par l'entreprise

Buy All Leading Electric Scooter Brands in the UK. 1 Year Warranty on all Scooters. Safe & Tested. Affordable Price. Free UK Next Day Delivery.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

102 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(102)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Had charger sent to me incorrectly and…

Had charger sent to me incorrectly and took about a month to be able to ride it once bought and the battery life is no where near as good as it says on the website

4 octobre 2022
Avis spontané
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Réponse de Pro Electric Scooters

Hi Kevin,

Thank you for your review.

I am sorry to hear that it had taken a long duration to provide you with the correct charger.

Please email us at info@proelectricscooters.co.uk with your order number if you have any concerns about the functioning of your e-scooter. Our customer service team will be happy to address any concerns you may have.

We appreciate your feedback.

Noté 3 sur 5 étoiles

In terms of scooters I think this…

In terms of scooters I think this scooter is great for having fun or getting to work as it is fast and comfortable ride

12 novembre 2022
Avis spontané
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Réponse de Pro Electric Scooters

Hi,

Thank you for your review.

We are happy to hear that you are satisfied with your scooter however, we are keen to know how we can achieve a higher review from you.

Please email us at info@proelectricscooters.co.uk so we can assist you further with any queries you may have.

Noté 1 sur 5 étoiles

Not trustable company.

I bought a Scooter from this company on the 6th of October 2022. Kugoo G2 Pro Electric Scooter. Order Number PES11513709. I returned the scooter back to company 1 month ago, and they kept saying they didn't recieved it and they blame it on their courier service.
I do not believe this company, I have their silly replies, and they don't refund my money back. I will take an action against them. DO NOT BUY ANYTHING FROM THIS COMPANY.

6 octobre 2022
Avis spontané
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Réponse de Pro Electric Scooters

Hi,

Thank you for your review.

We are extremely sorry that we have not received your scooter and we have opened an investigation with our courier. I can assure you that we are treating this as a matter of urgency.

We have relayed all this information to you through email previously.

We hope to solve this as soon as possible.

Thank you.

Noté 3 sur 5 étoiles

Scooter not delivered, mails no answered

I received and email from one of your team saying:

“ We are pleased to inform you that your pre-order will be shipped out earlier than the expected delivery date. Your order will be shipped today and you can expect to receive this tomorrow. You may have received an email confirming the shipping details, the tracking will become live once the courier has collected your order and it is on its way to you.”

This email was sent to me on Thursday 3rd November.
Since then I did not receive any shipping details or the parcel. I tried to contact you and my emails are being ignored.

Can someone contact me asap and tell me what’s going on with my order?

Regards,
Javier

****UPDATE****

I’ve been contacted by the company saying the email was sent by error.

3 novembre 2022
Avis spontané
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Réponse de Pro Electric Scooters

Hi,

Thank you for your review.

We are extremely sorry that this email was sent to you as it was intended for customers who pre-ordered the TX85.

You have placed a pre-order for a Kugoo G2 which is guaranteed to be delivered before the 7th of December. We will be in contact with you if we have any updates regarding this pre-order.

If you have any questions regarding this please email us on info@proelectricscooters.co.uk

Thank you.

Noté 3 sur 5 étoiles

There a good company but I had to pay…

There a good company but I had to pay for the shipping back to them for warranty purposes and also had to pay for the repairs that were faulty when I got it had to pay £190 and was messed around for just under 2 weeks but the quality is amazing

20 octobre 2022
Avis spontané
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Réponse de Pro Electric Scooters

Hi,

Thank you for your review.

Unfortunately, in the last 11 months of our warranty, shipping costs to us are your responsibility as per our terms and conditions (we cover shipping costs back to you once your scooter has been repaired)

It is to our knowledge that your scooter has now been repaired and shipped back to you.

If you have any questions regarding this please email us on info@proelectricscooters.co.uk

Thank you.

Noté 5 sur 5 étoiles

Trusted seller… thanks!

I received my e-scooter & extra battery pack with no issues, my friend who recommended the site also received his the week prior to mine… their customer service is great also, they reply straight away… so I can only assume angry customers are leaving bad reviews… I ordered the x7 10” model with replaceable battery & it hit 21mph straight away which is great for the fair price of that model.

9 mars 2022
Avis spontané

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