ProGreen Avis 

Ordered a soil analysis 26/03, received it quickly and sent back and received results by 04/03 from lab which was very quick and helpful. This was great, the next part not so.
I was not sure of what the process then was so phoned next day. No over phone technical advise is available so was told I would get a report within 48 hours. Nothing arrived so emailed 09/03 to ask and again got no reply. Phoned again on the 12th to ask when I could expect report, again no technical advise available over phone or offered but I was told I might get report end of the day or the next. I had lost a lot of confidence by this point, so emailed a competitor. I did get report then on the 13th. The report had links to the products advised, one of which the link went to a no found page and I could not find on the website. I emailed to ask where the product was and if one on the site was similar but by the 16th I have still not received a reply.
As explained I emailed a competitor, received technical advise within the hour, asked a question later Friday which was replied first thing Monday morning and I placed my full order within the hour from that. Sorry guys that was a lost sale based on poor communication.

Wide range, good advice, fast delivery

I never recieved my order definitely would never order anything from here send loads of emails said it would take a month on the 8th month 2025 and guess what total crap

Excellent, timely service.

Disgusting company. Product not delivered. Also they don't even reply to emails asking about status and refund. Complete waste of time dealing with them.

Rocked up, sales guy gave advice and I ordered, delivery on the spot - on lawn and garden next day! now watching grass grow and flowers flourish.

Thanks guys will be back

The Harmonix Rat poison arrived promptly. It is a new product and works differently to the old ones. Although it has been effective in a number of cases, I have found that a number of rats are not attracted to it and thus it has been ineffective. The rats that have eaten it seem easier to trap, but the "King Rat" does not touch it and continues to breed at "rat rate"

Excellent company to deal with as we bought our new turf from them last year and have had no end of comments about our lovely lawn! Have recently just ordered some other gardening products too and their website is very user friendly and brilliant delivery too. Would not hesitate to recommend ProGreen!

I’ve used Progreen a lot over the years and have only had problems with my last 2 orders, hence why I now have to give 1 star.
Unfortunately it seems when a problem arises their stance is to just completely ignore emails.

My first issue was when I paid for express delivery on some lawn feed products, but they arrived nearly a week later. After sending multiple emails, every single one was ignored.

More recently I purchased a Cooper Pegler CP3 Evo knapsack sprayer. After only two uses, the shoulder strap stitching failed completely and the sprayer fell off my back. I emailed Progreen with photos explaining the fault, but my email has been ignored so far.

It’s frustrating because these are professional products and I rely on suppliers being responsive when there’s a problem. I’m hoping this review prompts a response so the issue can be resolved.

Have used ProGreen (A1 lawn products) for several years. Seed and seasonal feed, all products have consistently produced outstanding results season after season.
Ordering is straightforward and delivery efficient. Would never order elsewhere.

Fantastic products, amazing customer service and highly competitive in a fiercely aggressive market. well done, will keep using you.

Knowledgeable helpful sales and tech teams

Easy to find products, good description and advice on how to apply products.

Reasonable price however expensive delivery.

Good product but the delivery is not so good. Still waiting for product 2 weeks after the order had been placed.

Bought some hosta plants there growing so good sign

Great advice when I need to speak to a technical person. I can send in photos for plant identification and they will suggest the appropriate product to use which is very helpful. Products are good and arrive in a timely manner. Soil sample service was good. Use them every year since 2021

Been buying every 6 months as I do like their products, however delivery charges are ridiculous and time delay getting worse. Unfortunately will be looking for another provider.

Bought Kurtail Evo for a back garden that was overwhelmed with Mares/Horses Tail and got rid of 99% of it with just one spray, have also used this on Grape Hyacinths and has done a great job on eradicating them too. Would definitely recommend this product 5 stars.

Excellent customer service and very knowledgeable staff. Very good product range to cover all your gardening needs.

THE GRASS SEED THAT HAD BEEN STORED IN A COOL DRY PLACE DID NOT GERMINATE AFTER THE DROUGHT