First time customer. My order arrived within the time frame, so all good there. Found my order outside the house on arriving home, having received no communication from the courier. Not great but ha... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The two items I ordered were perfect for the job. My order was dispatched promptly and although I did keep changing the final destination it arrived where I wanted it. All round great experience for p... Voir plus
I had a problem with my order and customer service did not want to know and made no attempt to assist after repeated attempts. Product is ok and does the job but if you have any issue at all you are o... Voir plus
I’ve ordered A1 lawn fertiliser for years and it’s the best I’ve found so far, even tried the other alternative (Amvista) on their website and it’s not as good. Therefore I would give five stars I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
At Progreen not only do we supply a wide range of pesticides, fertilisers, grass seed, application equipment, fungicides and training to suit all your weed control and ground care needs….but we also want to make sure that you get the right product that does the right job at the right price.
Coordonnées de contact
Unit 7, Spalding Road Business Park, PE10 9LF, Bourne, Royaume-Uni
- 0800 032 6262
- info@progreen.co.uk
- progreen.co.uk
3,2
Moyen
217 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Excellent range of product solutions…
Excellent range of product solutions and advice
Good communication and dispatch.
My order for treatment for marestail/ horsetail worked beautifully as suggested. Would certainly buy again.
6 juin 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review - it is much appreciated. Kind Regards, ProGreen
Strong stuff... hopefully
Delivery was great, and packaging was effective. Sadly, when I read the advice on the label I was confused by the 'read instructions'. There were no instructions in the package. No knowing whether the product had to be deleted or by how much, I proceeded to use the material straight from the original container. This seemed too concentrated. I wondered if there were more instruction somewhere. I tried to remove the label just in case important advice was on the back of the label. Surprise, surprise there it was hidden. So the next container I used diluted. I think it would be great if in future customers were told where to find essential instructions.
8 juin 2025
Avis spontané
Still owe me hundreds of ££s. Fraudulent company
After months of emails and phone calls I am owed hundreds of ££s from Progreen. Despite agreeing to on many emails, they have never sent me missing items, refunds and replacements for the multitude of issues I have experienced this spring. I am now it the process of having to claim this money back via chargeback via my bank. No idea how this company has any business at all..
6 juin 2025
Avis spontané
Still no response from ProGreen ....Avoid
Still no response from ProGreen , will never use again, delivery was late, parcel and bag of seed damaged and handed to me with seed falling out the box by delivery driver, email sent to them and they said they would be in touch if they hear any more...!!
"Scott Baxter"
GB
•
3 reviews
4 May 2025
Rated 3 out of 5 stars
I ordered 3 x 5kg of lawn seed as pro…
I ordered 3 x 5kg of lawn seed as pro green had it in stock, took 5 days for delivery and when delivered the box was ripped open and 1 seed bag damaged and alot of seed in the box and lost. Must have happened on delivery the way parcels are thrown about.
Date of experience: 25 April 2025
ProGreen logo
Reply from ProGreen
6 May 2025
Hi Scott, sorry to hear about this. I have passed this onto the relevant team as we obviously want to avoid these situations. I will be in touch if I hear any more. Apologies again, ProGreen
4 juin 2025
Avis spontané
Web site inaccurate regarding stock
Placed an order for next day delivery. Took time off to receive the order and carry out lawn maintenance.
Product did not arrive and no communication.
Telephoned the company after 5 days. The product is not in stock and won't be for another 5 days.
Next day delivery was never acheivable.
Disappointing service and communication
26 mai 2025
Avis spontané
Prompt delivery and keen pricing
22 mai 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Diabolical
Diabolical. No human contact whatsoever. Constantly don't even get acknowledgement of emails. Nothing but a chatbot which finally tells you to ring. 15 minutes at no 2 in the queue (where I started) so gave up. Tried again 5 minutes later - now no 3, tried again 5 mins later - now no 4. Cancelled the order 3 days ago by email. Confirmed by phone as soon as their office opened. Now told order will be delivered today. Unable to make any contact whatsoever to tell them to cancel the delivery. If I don't accept delivery the courier will leave it at the nearest pick up point. Absolutely appalling.
28 mai 2025
Avis spontané
Great service 👍👍
17 mai 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
All good
Lots of useful information on the site about product. Good value and quick delivery
18 mai 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Fast delivery exactly to order
Fast delivery exactly to order; excellent service, 10/10.
22 mai 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Kurtail Evo Bundle
This product has been the only thing to keep horsemares tail under control. Ordered late on a Thursday night and arrived early on Saturday morning without any issues. This is my second purchase of the product and I will continue to order in the future. The product seems expensive but it lasts a long time so works out cheap and very effective in the long run.
26 mai 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Speedy service.
13 mai 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
No contact about delivery in spite of 4…
No contact about delivery in spite of 4 e mails politely requesting delivery info
22 mai 2025
Avis spontané
The product really works!
12 mai 2025
Avis spontané
Réponse de ProGreen
Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Ended up cancelling order as had no…
Ended up cancelling order as had no reply from company as to where my order was. Ended up doing a charge back with my bank.
5 mai 2025
Avis spontané
Réponse de ProGreen
Hi Leanne, sorry to hear this. I will speak to the team and see what has happened here as. Apologies for the delay and inconvenience. Kind Regards, ProGreen
No goods received
Ordered goods that were 'dispatched' over 10 days ago and no sign. Response from customer services has been minimal to none.
Order no. SO333204. Happy to increase review rating if responding service improves.
28 avril 2025
Avis spontané
Réponse de ProGreen
Thank you for taking the time to speak with one of the team today. As mentioned, we do apologise for the delay in your order getting to you. It appears the tracking information hasn’t been shared with you and therefore you hadn’t received an update from the courier. As the parcel hasn’t been successfully delivered directly to you, the courier is returning this back to us. A team member has raised a replacement order to be dispatched tomorrow (13th May) and on a next day delivery that should arrive before 2pm. One of the team will call you with any further issues if they arise.
Brilliant
First time we have used Progreen. Bought Kurtail to kill our mares tail when everything else failed and it has worked! Efficient and easy service from progreen.
30 avril 2025
Avis spontané
Lawn fertiliser is excellent
Lawn fertiliser is excellent, better than any I have bought in B&Q or garden centres. A little more expensive but worth every penny.
6 mai 2025
Avis spontané
Réponse de ProGreen
Great to hear! Thank you for your positive review, it is much appreciated. Kind Regards, ProGreen
Company didn't provide our soil…
Company didn't provide our soil analysis results. Didn't respond to multiple emails or phone calls. Court proceedings about to begin.
7 mai 2025
Avis spontané
Réponse de ProGreen
Hi - I will chase this up with the team asap and see where this is at. Apologies for the delay and inconvenience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.