Proper Advice Avis 709

Amy and Tom were with me every step of the way, to ensure my remortgage went smoothly. I cannot speak highly enough of their expertise, clarity and communication at all times. I highly recommend their services to anyone wishing to remortgage.

Great communication throughout the process, very sound advice given to get the best deal available. Very knowledgeable team. 3rd time renewing my Mortgage and will continue to use them when my current deal is due to expire. Thank you

Very quick and efficient service, excellent communication and saved me £££s on my monthly outgoings.

I can’t thank Dan and Nicole enough – they have honestly been brilliant. I was a bit cautious about using a service I’ve never heard of, but I have already recommended ‘Proper Advice’ to everyone in my family and every friend I’ve spoken to in the last couple of weeks 🤣

This is the first time remortgaging after buying my first property five years ago. I wasn’t planning on changing mortgage provider but after not getting the best deal I wanted from Nationwide, I went online and came across Proper Advice.

I filled in some details and within half an hour someone had reached out to me to arrange for me to have a call with Dan. It probably wasn’t the easiest application for him to manage and I was unsure if I would get a decent deal given that I was doing a single mortgage application and wanted to release some of the equity I had in the property, so I assumed the offers would be limited. But Dan really put me at ease and explained that they had access to a number of providers and he wasn’t concerned at all that I wouldn’t get a good rate. That really helped me relax through what I expected to be a relatively stressful process and I really trusted that he was the expert and knew best.

Within one day of making the application, Dan had secured me a mortgage offer from Halifax with one of the best rates being offered from a High Street lender at the moment. He sent me a full breakdown of the costs associated and how much I would be saving each month through using some of my equity to consolidate things like my car loan Etc.

Within two days, Dan had introduced me to Nicole, who was going to manage a lot of the process with him and I am honestly so impressed by their professionalism and the speed in which they have completed everything in such a thorough way. I genuinely didn’t expect it to take less than three weeks between me first speaking to Dan and everything completing. I certainly didn’t expect to get such a good rate and to be able to borrow the amount that we wanted from our equity.

Communication was really easy because I could reach out either on email or WhatsApp. There was no “AI Chatbot” - just direct contact with humans which is rare nowadays! 😊

Every time I had a query I got a very speedy response, and Nicole was very patient with me asking lots of questions as a first time remortgager!
I was updated by both of them if they weren’t working on a certain day just in case I had a query and wanted to reach out so I knew who to go to in their absence. Not that I needed to because they had done such a thorough job and made sure they were on top of everything before they finished for the day.

I hope that Proper Advice see Dan and Nicole’s value and know how great they have made this experience for me. They are both a credit to the company and are the reason I will absolutely be coming back to Proper Advice when my fixed rate is up in five years time 😊

Understanding my circumstances…coming up with a competitive solution…took all onboard with my application and saw it through to the end…😊

Quick…efficient…perfect for my needs…thank you Dan & Nicole…😊💫

A fantastic service provided from the first call through to completion. Very helpful, engaging team who provided continual updates through out the process of a remortgage. Cannot recommend Harry and Amy enough. I’ll be back in a few years when my current deal is up. If you need a broker look no where else.

Was first handled by Harry, and then as things progressed was handed over Amy. I had to say throughout the entire process they kept me informed, answered questions promptly. Whilst personally being completely approachable, friendly and informative. Couldn’t recommend high enough, especially for people unsure around mortgages or need a hassle free process

Kept in touch throughout, offered help if needed, certainly took alot of stress away from me, brilliant service , thankyou all involved

We've used the services of Proper Advice for our last 2 mortgages and it just makes the whole process easier. The team there are really friendly and helpful, attentive to all comms and cover any queries I have. Just takes away the headache of having to deal with suppliers myself.

Kept me informed throughout the whole process and delivered on time. Michael and Nina were excellent to deal with.

Have been our advisors for the past 2 years and have above and beyond to help us buy our dream home

Tom and Amy handled my remortgage. Everything went smooth and they kept me updated at every step. Would recommend to anyone, Brilliant service

The team at Proper Advice provided great service to us as first time buyers finding us the mortgage that worked best for us quickly. During the process Nina kept us up to date regularly to ensure we were on the best rate up until purchase and was always very helpful and quick to respond to emails or calls

We have now used Proper Advice for four mortgages, including residential and buy to let. The service is outstanding.

Nina was assigned to us and she did the most amazing job of guiding us through, liaising with mortgage lenders and solicitors, and keeping the communication going throughout.

We got excellent mortgage deals, and when their fixed term is up, we'll be in contact with Proper Advice to help us arrange the new mortgages.

Working with both Amy and Harry throughout my purchase. They both went above and beyond to keep me updated, teach me about what I needed to know as a first time buyer and helped chase my solicitor for me.

They worked around my schedule and were very transparent with process!

Definitely a company I take pleasure in working with again when the time comes!

Michael and Nina were very thorough and efficient leaving no stone unturned and ensuring we got the best remortgage deal possible to suit our needs. We completed in 2 weeks thanks to their hard work and we are super happy!

Wonderful service by Harry and Amy. Used them once again as they offer, fantastic, targeted and amazing quality and professional help and advice. Nothing is too much trouble for them, they are always at the end of the phone. Highly recommended

I have just completed my remorgage and the service and help received from Nina and Michael at Proper finance was above and beyond. Nina was regularly checking in to ensure I knew what I was doing as I'm not tech savvy one bit! All went through smooth. Thankyou Nina and Michael.

First time dealing with the brokers to do our remortgage. I can honestly say Jack and Georgia were absolutely fantastic. From start to finish process was so easy and great communication throughout.
Thank you ☺️

Another amazing experience with Proper Advice, having used them previously. Harry and Amy were fantastic from start to finish, taking me right through the mortgage application process.

They were brilliant not only during the initial application, but right through to completion and beyond. Amy kept me informed throughout and was great at chasing solicitors etc for updates on my behalf. They were both fabulous also when it came to delays in the chain and extended my mortgage offer without any trouble.

Since completion, Harry has been wonderful in also advising me on life insurance plans, and has made sure me and my family are protected.

Wouldn't hesitate to use Harry and team again if needed; would highly recommend.