Proper pasty company always give a very good service . Very good communication with their customers and always reliable with delivery . Their website is very easy to use and to make an order and the... Voir plus
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I ordered a pasty and cream tea hamper to be delivered to my friend for her birthday so I never actually tasted it myself but she sent me pics and said it was absolutely delicious and very tasty. I... Voir plus
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Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Voir plus
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Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Coordonnées de contact
Royaume-Uni
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excellent
2 k avis
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A répondu à 96 % de ses avis négatifs
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Réponse de Proper Pasty Company Ltd
Hi Philip,
Thank you so much! We're thrilled to hear you enjoyed them — that's what we love to hear!
Kind regards,
The Proper Pasty Company
Excellent quality and value for money…
Excellent quality and value for money and a great service 👏
21 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Nik
Thank you so much! We're truly grateful for your kind words and support. It means a lot to us that you took the time to share your experience.
We're delighted you enjoyed everything, and we hope to serve you again soon!
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi George,
Thank you so much for your lovely feedback! We're thrilled to hear you were pleased with the pasties, delivery, and our team.
Your support is very much appreciated — we look forward to your next order!
Warm regards,
The Proper Pasty Company
Great delivery time
Great delivery time, very well packed inside the box as well. Can't really say about the quality as both boxes were bought as gifts but the contents certainly lookes yummy
30 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Steve,
Thank you for your kind words! We're so pleased to hear the delivery and packaging met expectations — we hope the recipients enjoy their gifts just as much as you enjoyed sending them!
Kind regards,
The Proper Pasty Company
Great pasties
Great pasties! Very tasty and the pastry was perfect ! Well packaged and the freezer packs were still frozen the next day! Great delivery service on the day that was requested! Great communication. What more can I say but go try them and the different flavours they have added too! I’m certainly going for the cheese and onion and steak and Stilton! Oh what a selection to choose ! Thank you
1 février 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Lea,
Thank you so much for the lovely feedback! We're thrilled to hear you enjoyed the pasties, packaging, and delivery experience. The Cheese & Onion and Steak & Stilton are excellent choices — we hope you love them just as much!
Thanks again for your support — we look forward to your next order!
Warm regards,
The Proper Pasty Company
Superfast delivery
Superfast delivery. Well packed in insulated container with ice packs. Great tasting pasty to traditional Cornish recipe. Cooking instructions provided. Great price if you buy 8 and you get 4 FREE Jumbo Sausage rolls too. Great Bargain, Great food, Great Service.
30 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Dave,
Thank you so much for the fantastic feedback! We're delighted to hear that everything arrived quickly, well packed, and that you enjoyed the traditional Cornish pasties and sausage rolls. It's great to know the cooking instructions were helpful too.
We really appreciate your support and hope to welcome you back again soon!
Kind regards,
The Proper Pasty Company
Not as big as I thought they would be…
Not as big as I thought they would be and no cooking instructions.
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Valerie,
Thanks for your feedback.
You purchased our medium 283g pasties, which are the smallest of the three sizes we offer. We also have large and giant options available if you're looking for something bigger next time.
Cooking instructions are included on the A4 leaflet that comes inside the box — apologies if this was missed. If you'd like us to resend the details, just let us know and we’ll be happy to help.
Kind regards,
The Proper Pasty Company
Great web site to get around delivery…
Great web site to get around delivery on time and well package and the pastries were wonderful and will be ordering again
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Catherine,
Thank you so much for your kind words! We're really pleased to hear everything arrived on time, well packaged, and most importantly — that you enjoyed the pasties!
We look forward to your next order.
Warm regards,
The Proper Pasty Company
Great delivery
Great delivery, pasties were in a cold box with ice packs in another box , all frozen , fast delivery ,
We are having these with family on Thursday , we have had these before and know what to expect , great filling. , great pastry the family are in for a treat as we now live in Norfolk and bringing the fond memories of Cornwall back to us through your wonderful pasties , will be ordering again soon
30 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Robert,
Thank you so much for the lovely feedback! We're delighted to hear everything arrived in perfect condition and that our pasties are helping to bring a little taste of Cornwall to your family in Norfolk.
We hope Thursday's gathering is a big success and everyone enjoys the treat — sounds like a wonderful meal ahead!
We really appreciate your continued support and look forward to sending you more pasties soon.
Warm regards,
The Proper Pasty Company
Top class
Top class delivery by DPD and package same. Absolutely delicious pasty which I enjoyed that evening. Will be ordering again.
29 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Susan,
Thank you for the great feedback! We're so pleased to hear everything arrived smoothly and that you enjoyed your pasty — nothing better than tucking into a proper one the same day! We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Proper pasties
Best pasties I've had no going anywhere else to buy them from now on
1 février 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Simon,
That's brilliant to hear — thank you! We're so glad you enjoyed them and truly appreciate your loyalty. Look forward to sending more your way soon!
Kind regards,
The Proper Pasty Company
Great service all around
Great service all around. Well packed delivered on time. And totally delicious.
31 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Val,
Thank you so much for the kind words! We're really glad everything arrived on time and hit the spot. Enjoy every bite — and we hope to see you again soon!
Warm regards,
The Proper Pasty Company
Where's the meat
Where's the meat!
Ordered a box of 6 various pasties. Great delivery however they were just a very expensive potato pie.
I first tried the traditional cornish pasty, I have been craving since my return from my holiday in Cornwall, where I had the most delicious pasty, so I was pleased to see a company that delivered traditional Cornish pasties.
I'm disappointed to say it did nothing for me. It didn't taste anywhere as nice as the one I bought in the cornish bakery, no better than a mass produced pasty found in the supermarket. I could hardly find the meat perhaps 4 pieces the size of a drawing pin head and as thin too, the pie was filled to the brim with potato mostly and was very heavy on the pepper.
My husband had the chicken tikka, and he reported the same, it was all potato!
I won't buy again, most disappointed and still craving a Cornish pasty!
31 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Kelly,
Thank you for your feedback, and I’m sorry to hear the pasties didn’t meet your expectations.
Taste is of course very subjective, and while many of our customers really enjoy the Traditional Cornish and Chicken Tikka varieties, we understand they won’t be to everyone’s personal preference. All our pasties are made to a consistent recipe with meat and veg ratios that meet our production standards, but I appreciate it wasn’t what you were hoping for — especially after enjoying pasties on your recent trip to Cornwall.
We’re grateful you gave us a try and do appreciate you sharing your experience.
Warm regards,
The Proper Pasty Company
Fabulous original cornish pasties
Fabulous original cornish pasties, taste divine and were delivered really quickly in a fantastic cold storage box. Will definitely be ordering more as they are great value and well worth the money as the are jam packed with chunks of steak, potato and carrots n swede .
29 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Karen,
Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed the original Cornish pasties — especially the generous filling and flavour. It’s great to know the delivery and packaging met expectations too.
We really appreciate your support and look forward to sending more your way soon!
Kind regards,
The Proper Pasty Company
It was so easy to order the pasties.
It was so easy to order the pasties.
They were all still frozen when delivered.
Delivery was quick.
27 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Pat,
Thank you for your kind words! We're really pleased to hear the ordering process was smooth, the delivery quick, and that your pasties arrived frozen and in perfect condition.
Enjoy them — and we hope to serve you again soon!
Kind regards,
The Proper Pasty Company
Have tried a few different such sites…
Have tried a few different such sites and these have proven to be the best in taste! Excellent! 👍
30 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi DD,
Thank you so much for the lovely feedback! We're thrilled to hear that ours stood out as the best in taste — that means a lot to us. We hope to keep delivering that same quality every time you order!
Warm regards,
The Proper Pasty Company
Ordered 8 steak and gravy pasties
Ordered 8 steak and gravy pasties
For £42
Had first and last one tonight
Nothing better than supermarket £1 versions
Very chewie not the best meat inside but £5 each I expected world class pasties
Now what do I do with thec7 left
If I had a dog im sure he would eat them.
29 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Nick,
Thank you for your feedback — we’re sorry to hear the pasties weren’t to your taste. Everyone’s preferences are different, and while many of our customers really enjoy them, we understand they may not be for everyone.
We do appreciate you giving us a try.
Kind regards,
The Proper Pasty Company
Proper pasty
Was very disappointed with the steak and ale pasty. Not a lot of steak mostly onion and a fair amount of gristle for the money paid I expected better.
20 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Mr Schofield,
Thank you for your feedback, and I'm sorry to hear that the Steak & Ale pasty didn’t meet your expectations.
We appreciate all comments — both positive and constructive — as they help us monitor product quality and ensure consistency. I’ll make sure your comments are shared with the relevant team for review.
Thank you again for taking the time to get in touch.
The Proper Pasty Company
Proper professional company
Ordered pasties for my brother in Aberdeen. Paid for quick delivery but the carrier, DPD, did not deliver citing weather in Scotland. Proper Pasty Co cancelled that one and tried again.....DPD again said delays. DpD were less than helpful and after 5 days of trying, I asked for my money back.
Proper Pasty kept me updated at all times, responded to emails by return and were brilliant. Top marks to them for customer service.
As for DPD, the weather and roads were NOT that bad as my brother lives outside Aberdeen and drives to work. I will not willingly use DPD again. What a let down they were. But Proper Pasty? Faultless.
15 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi John,
Thank you so much for your thoughtful message and for recognising the efforts of our team — we really appreciate your kind words.
We’re sorry your experience was affected by the courier delays. While we do our very best to ensure a smooth delivery process, situations like this — especially when weather and courier networks cause unexpected issues — are incredibly frustrating, and we completely understand your disappointment.
It means a great deal to hear that you felt supported and well-informed throughout. We’ll continue doing all we can to improve where possible and pass your feedback on to the courier.
Thanks again for your understanding and support.
The Proper Pasty Company
SO TASTY didnt want the Pasty or Scones to end
Love Cornwall and always love a Cornish Pasty / Cream Scone during the visits ( would love to live near the coast only get to visit twice a year) so tried the Proper Pasty Company and was not disappointed. The Pasties are absolutely scrumptious the Cream Tea / Scones where scrumptious and didnt want either to end. Fresh tasty and very well received.
My only criticism was that I ordered 5 different meat filling pasties and 1 veggie, the veggie was wrapped separately to the meat but the other 5 I had no clue what they where until cooking and slicing them open, although was a pleasant surprise it would have been handy to know which one was which, perhaps seperate bags and a label on each.
Definitely will be ordering again just TOO GOOD not to x
12 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Smith,
Thank you so much for your lovely feedback — we’re really glad to hear you enjoyed the pasties and cream tea! It means a lot to know they brought a little taste of Cornwall to you between visits.
Apologies for the confusion around identifying the different pasty flavours. You're absolutely right — vegetarian pasties are the only ones we wrap separately to avoid any cross-contamination with meat options. All other pasties are packed loose inside the insulated box as part of our commitment to reducing packaging and waste.
Each pasty does have its own unique pastry marking to help identify the filling, and we include an A4 leaflet in every order that explains what each marking means. If that leaflet was missing from your box or went unnoticed, we’re really sorry about that — we’ll flag this with the packing team.
Thanks again for your kind words — and we’d love to welcome you back for another order anytime.
The Proper Pasty Company
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