Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Voir plus
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Lisez les avis des autres
Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Voir plus
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I was kept up to date on my order, which arrived very well packaged. I really enjoyed the pasties, full of flavour and great pastry. Once we've eaten some more and made room in the freezer I'll be try... Voir plus
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Ordered 4 medium sized pasties , very quickly delivery , and packed perfectly.Baked the first in the oven , then the second in the Ninja air fryer, bake setting 180 degrees for 30 minutes. The taste a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Coordonnées de contact
Royaume-Uni
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Love
Love, love, loved my Cornish pastie. Easy to place order, delivered exactly when I asked, and very neatly packaged in a sturdy freezer box with frozen “ice cubes”. Great service and a great product.
30 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Julie,
Thank you so much for your lovely feedback! We're thrilled to hear you enjoyed your Cornish pasty and that everything arrived just as expected. It's great to know the ordering and delivery experience met your expectations too.
We really appreciate your support and look forward to your next order!
Warm regards,
The Proper Pasty Company
Pasty perfection
Great pasties are normal . Delivery was spot on time .
A great taste of Cornwall
3 février 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Paul,
Thank you so much! We're really glad to hear you enjoyed the pasties and that delivery went smoothly. Nothing beats a proper taste of Cornwall!
Warm regards,
The Proper Pasty Company
Hi the recent two boxes of pasty’s I…
Hi the recent two boxes of pasty’s I purchased from you are fantastic one box of cheese and onion wich are really good and a box of assorted witch are great really enjoying them I thoroughly recommend them
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi John,
Thanks so much for the lovely feedback! We're really pleased to hear you're enjoying both the Cheese & Onion and the assorted pasties — great choices.
Your recommendation means a lot to us!
Kind regards,
The Proper Pasty Company
Birthday treat.
Ordered for a friend, very happy with service, good price for package, good delivery service and excellent products, everything was absolutely delicious 😋 thank you.
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Rachel,
Thanks so much for your kind words! We're really glad to hear your friend enjoyed the pasties and that everything arrived as expected.
We appreciate you choosing us and hope to deliver for you again soon!
Warm regards,
The Proper Pasty Company
Lovely pasties and sausage rolls
Lovely pasties and sausage rolls, delivered on time and very well packaged
27 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Mr Skingsley
Thank you so much for your kind feedback! We're really pleased to hear you enjoyed the pasties and sausage rolls, and that everything arrived on time and well packaged. We look forward to your next order!
Warm regards,
The Proper Pasty Company
Good quality and well packed.
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Andrew,
Thank you for your feedback! We're glad to hear you were happy with the quality and packaging.
Thanks for taking the time to share your feedback and we look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Andy,
What a compliment — thank you! We're thrilled you think so highly of our pasties. That means the world to us!
Kind regards,
The Proper Pasty Company
A little bit of Cornwall😊
Ordered these as a birthday treat and was not disappointed. Well packaged, good instructions and cook well. Did mine in airfryer and delicious. Smells while cooking/eating reminded me of great holidays 😊
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi John,
Thank you so much for the lovely feedback! We're delighted to hear the pasties made a great birthday treat and brought back happy holiday memories.
So glad they cooked well in the air fryer too — enjoy every bite!
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi LC,
Thank you! We're so pleased to hear that — your support means a lot.
Kind regards,
The Proper Pasty Company
Tasty Pasty treats packed perfectly
I wanted a real pasty from Cornwall with sliced veg seasoning and fresh meat. Pasties delivered absolutely glistening fresh with a powder of ice dust preserving them. They could have come from across the road they looked so fresh. Cooking was simple, the timing gave a good mid brown colouring. Absolutely tasty delicious, wholesome fresh veg not the dried powdered filling reconstituted with water like some others. A real treat! We loved them.
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Adam,
Thank you so much for your lovely feedback! We're delighted to hear that the pasties arrived in such great condition and that they lived up to your expectations — fresh, flavourful, and true to a proper Cornish pasty experience.
It’s fantastic to know they were a real treat for you. We appreciate your support and look forward to your next order!
Warm regards,
The Proper Pasty Company
The previous three orders came to my…
The previous three orders came to my home.post code.
But the last one went to a different post code address.
Lost.
And the customer service discussion was useless.
How could being on there data base!!
Then send it to a different home.
Blame put on me.
I don’t know, why would I put a different , s.d.
Instead of d.s.at my own home.
Anyway, never again for me.
Brutal proper pasty.
0-10.,
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Ken,
Thank you for getting in touch.
We’re sorry to hear you were disappointed with your most recent delivery. However, we must reiterate that the address provided at checkout was entered and confirmed by yourself, and the order was fulfilled exactly as instructed.
While we appreciate you've ordered from us successfully before, we do not — and cannot — cross-reference new orders against previous ones. It is the responsibility of the customer to ensure all delivery information is correct at the point of purchase.
As part of our process, we provide three clear opportunities to check and amend these details:
At checkout before payment
In the order confirmation email or SMS
In the order dispatch email
Had we been notified of any address error before dispatch, we would have been able to assist. Unfortunately, as the incorrect address was entered and the parcel delivered to the postcode provided, we’re unable to offer a refund or reshipment in this case.
We do appreciate your previous orders and are sorry this has led to dissatisfaction, but we must follow our policies to ensure fairness and clarity for all customers.
Kind regards,
The Proper Pasty Company
Pastry beautiful,authentic filling,ace…
Pastry beautiful,authentic filling,ace pasties,have re- ordered!
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Jean,
Thanks so much for your lovely feedback! We're thrilled you enjoyed the pasties and even more so that you've reordered — that means a lot to us!
Warm regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Carole,
Thanks for the kind words! We're glad to hear the pasties arrived quickly and hit the spot — enjoy!
Kind regards,
The Proper Pasty Company
Hi I have ordered these pasties a few…
Hi I have ordered these pasties a few times they are nice and tasty but the meat is bit sparce but I still like them
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Annette,
Thanks so much for your feedback and for being a returning customer — we really appreciate it! Noted on the meat content — we aim to get the balance just right, but we’ll definitely pass this along to the team.
Glad to hear you're still enjoying them!
Kind regards,
The Proper Pasty Company
Fast deliver. Great taste..
Fast deliver.. excellent pasties will definitely order again..
2 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Martin,
Thank you! We're so pleased to hear you enjoyed the pasties and the quick delivery. We look forward to your next order!
Kind regards,
The Proper Pasty Company
Pasties are amazing
26 janvier 2026
Réponse de Proper Pasty Company Ltd
Hi Pat,
Thank you so much! We're thrilled you think so – enjoy every bite!
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Luanne,
Thank you for the lovely feedback! We're so pleased to hear you enjoyed the service, selection, and taste – that’s what we aim for!
Warm regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Philip,
Thank you so much! We're thrilled to hear you enjoyed them — that's what we love to hear!
Kind regards,
The Proper Pasty Company
Excellent quality and value for money…
Excellent quality and value for money and a great service 👏
21 janvier 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Nik
Thank you so much! We're truly grateful for your kind words and support. It means a lot to us that you took the time to share your experience.
We're delighted you enjoyed everything, and we hope to serve you again soon!
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi George,
Thank you so much for your lovely feedback! We're thrilled to hear you were pleased with the pasties, delivery, and our team.
Your support is very much appreciated — we look forward to your next order!
Warm regards,
The Proper Pasty Company
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