Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Voir plus
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Lisez les avis des autres
Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Voir plus
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I was kept up to date on my order, which arrived very well packaged. I really enjoyed the pasties, full of flavour and great pastry. Once we've eaten some more and made room in the freezer I'll be try... Voir plus
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Ordered 4 medium sized pasties , very quickly delivery , and packed perfectly.Baked the first in the oven , then the second in the Ninja air fryer, bake setting 180 degrees for 30 minutes. The taste a... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store
Coordonnées de contact
Royaume-Uni
- sales@properpasty.co.uk
- properpasty.co.uk
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Delivered on the day quoted
Delivered on the day quoted, beautifully packed, full cooking instructions enclosed. Really tasty, full of meat etc, a great meal.
8 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi John,
Thank you very much for your wonderful feedback.
We’re delighted to hear your order arrived on time, was well packaged, and that you enjoyed the pasties so much. It’s great to know they made for a satisfying meal.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Very little meat in the Cornish…
Very little meat in the Cornish pasties, the meat that was there was like minced meat. Pastry was good but Cornish pasties I have had in Cornwall were chunkier, like cubes of meat rather than minced. Sausage rolls were ok, meat very soft and mushy, and pastry is short crust rather than flaky. Overall both were OK but not amazing.
12 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Good morning,
Thank you for your feedback.
We’re sorry to hear that the pasties did not meet your expectations. We’d like to reassure you that we do not use minced meat—our pasties are made using prime skirt beef, prepared in line with traditional methods. Each pasty is hand-crafted in St Columb, Cornwall, to strict PGI standards, and filled with beef, potato, swede, onion, and our signature pepper seasoning.
Our pastry is a traditional shortcrust, which is typical for authentic Cornish pasties.
That said, we’re sorry they weren’t to your personal preference, and we do appreciate you taking the time to share your thoughts.
Kind regards,
The Proper Pasty Company
Cornish Pasty Co
We really loved your Pastys,loads of delicious filling. Brilliant price too, speedy delivery. Will deffinitely buy again! 🥰
9 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Tina,
Thank you so much for your wonderful feedback.
We’re delighted to hear you loved the pasties and enjoyed the generous filling, great value, and speedy delivery. It really means a lot to us.
We truly appreciate your support and look forward to your next order!
Kind regards,
The Proper Pasty Company
My delicious Cornish pasties.
I ordered some pasties from this company with a special offer of some sausage rolls they arrived on time very well packaged in a cool box and what’s your dishes. Would highly recommend this company.
27 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Christine,
Thank you very much for your kind feedback.
We’re delighted to hear your order arrived on time and was well packaged, and that you were pleased with the special offer sausage rolls too. It’s great to know everything met your expectations.
We truly appreciate your recommendation and support, and we look forward to your next order.
Kind regards,
The Proper Pasty Company
The pastys are great
The pastys are great ,reminds us of when we used to go to Cornwall for our holidays ,we always brought a box full home ,now we just have to order, choose what day you want them delivered, they come perfectly packed ready for the oven ,or frezzer .
You can almost feel the sun sea and seagulls on your plate .
2 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Evelyn,
Thank you so much for your wonderful feedback.
We’re delighted to hear the pasties bring back such fond memories of your holidays in Cornwall—that’s exactly the feeling we hope to deliver. Your description truly captures the experience, and we’re so pleased you’re enjoying both the quality and convenience.
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Delicious pasties
Delicious pasties. Well packaged with freezer packs to keep them well frozen. Will definitely be ordering them again.
1 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Tina,
Thank you very much for your kind feedback.
We’re delighted to hear that you enjoyed the pasties and that they arrived well packaged and frozen. It’s great to know everything met your expectations.
We truly appreciate your support and look forward to your next order.
Kind regards
The Proper Pasty Company
Ogie Time
Put in an order for these great pasties! They are really tasty and are hand crimped in pasty heaven CORNWALL. Treat yourself!
2 avril 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Hi Colin,
Thank you so much for your fantastic feedback!
We’re delighted to hear how much you’re enjoying the pasties and that their Cornwall heritage is shining through. Your kind words really mean a lot to our team.
We truly appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
My son thoroughly enjoyed his surprise…
My son thoroughly enjoyed his surprise cream tea parcel Thankyou very much
26 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Maureen,
Thank you very much for your lovely message.
We’re so pleased to hear your son enjoyed his surprise cream tea parcel—that’s wonderful to know! It’s always great to be part of a special treat.
We really appreciate your feedback and hope to delight you again soon.
Kind regards,
The Proper Pasty Company
Excellent company, practically perfect in every way
Excellent company!
I ordered last minute for my Mum for Mother's Day, but accidently checked out with next day delivery to my own address. Contacted Proper Pasty Company as soon as I realised and they quickly changed the address to my Mums, so panic over! Excellent communication, very polite and super fast delivery. My mum was absolutely thrilled with her cream tea. I've just ordered again for my ex FIL's birthday. I think he's going to love it.
13 mars 2026
Avis spontané
Réponse de Proper Pasty Company Ltd
Good morning,
Thank you so much for your wonderful feedback.
We’re really pleased we could help get everything sorted in time for your Mum’s Mother’s Day surprise—what a lovely gift idea! It’s great to hear she was thrilled with her cream tea, and that our team could assist quickly to put your mind at ease.
We truly appreciate your kind words about our service, and we’re delighted to hear you’ve already placed another order—what a thoughtful birthday gift!
Thank you again for your support, and we hope your ex father-in-law enjoys his treat just as much.
Kind regards,
The Proper Pasty Company
Excellent service and great pasties
I've placed a few orders with this company and have always received excellent service. The pasties are highly recommended too.
27 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Claire,
Thank you very much for your kind feedback and for your continued support.
We’re delighted to hear that you’ve consistently received excellent service and that you’re enjoying the pasties—it really means a lot to us.
We truly appreciate your recommendation and look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Very nice pasties
27 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Michael,
Thank you for your kind feedback.
We’re really pleased to hear you enjoyed the pasties! Your support is much appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Yummy
I bought these pasties for a friends birthday to remind him of the happy days we used to spend in Cornwall. He loved them. Thank you
27 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Linda,
Thank you so much for your lovely message.
We’re delighted to hear your friend enjoyed the pasties—what a thoughtful way to bring back happy memories of Cornwall! It’s wonderful to know they were so well received.
We really appreciate your support and hope to help create more special moments in the future.
Kind regards,
The Proper Pasty Company
First class service
First class service. Ordered one day delivered the next well packaged and still frozen. Superb quality product and great
flavour. Great value for money
26 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Stephen,
Thank you very much for your fantastic feedback.
We’re delighted to hear that you were pleased with the service, delivery, and packaging, and that everything arrived perfectly frozen. It’s great to know you enjoyed the quality and flavour of the products as well.
We truly appreciate your support and your comments on value for money—it means a lot to us.
We look forward to serving you again soon.
Kind regards,
The Proper Pasty Company
Excellent service
Excellent service and as always a great product
I will be ordering again soon
26 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Terry,
Thank you very much for your kind feedback.
We’re delighted to hear you’re pleased with both the service and the product—it’s always great to know we’re getting it right. Your continued support means a lot to us.
We look forward to your next order!
Kind regards,
The Proper Pasty Company
Best parties I’ve had
Best parties I’ve had, real ingredients not mushy like others, brings back a taste of Cornwall I will be ordering again soon
26 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Loretta,
Thank you so much for your fantastic feedback.
We’re delighted to hear you’re enjoying the pasties and that the quality and ingredients stand out—it’s exactly what we aim for. Bringing back that true taste of Cornwall makes it even more special to hear.
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Elizabeth,
Thank you very much for your kind words.
We’re delighted to hear you think the product is absolutely wonderful! Your support means a lot to us, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Margaret,
Thank you so much for your amazing feedback.
We’re thrilled to hear you think they’re the best pasties you’ve ever had—that truly means a lot to us!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
It arrived a day late
It arrived a day late, the box was crushed and the delivery driver just dumped it on my doorstep!
The scones were squashed but the pasties were ok and tasted delicious,
Just a pity they arrived the day AFTER my daughter’s birthday!
26 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Nick,
Thank you for your feedback, and we’re sorry to hear about your experience with the delivery.
We haven’t received any direct contact regarding this issue, but we’d very much like to look into it for you. If possible, could you please share some photos of the parcel as it arrived, along with details/images of any damaged contents?
Please send these through to sales@properpasty.co.uk, and we’ll be happy to assist you further and work towards a resolution.
Kind regards,
The Proper Pasty Company
Réponse de Proper Pasty Company Ltd
Hi Les,
Thank you for your kind feedback.
We’re delighted to hear your order arrived on time and that you were pleased with the generously filled pasties—just how they should be!
We really appreciate your support and look forward to your next order.
Kind regards,
The Proper Pasty Company
Great product and service.
26 mars 2026
Réponse de Proper Pasty Company Ltd
Hi Brian,
Thank you very much for your kind feedback.
We’re delighted to hear you’re happy with both the product and the service. Your support is greatly appreciated, and we hope to serve you again soon.
Kind regards,
The Proper Pasty Company
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