Proper Pasty Company Ltd Avis 2 112

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Update: Thank you for your very quick response. Happy to accept a re-delivery on the next available delivery date. Update: Order Reference 214105 Name Lorna Souness Order placed 1st May. 10 past... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really tasty pasties, easy to cook and next day delivery. Vegan pasties are fantastic as the bacon cheese turnovers. Coming from Cornwall but now living in Shrewsbury it’s our aim to keep plenty in th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was kept up to date on my order, which arrived very well packaged. I really enjoyed the pasties, full of flavour and great pastry. Once we've eaten some more and made room in the freezer I'll be try... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered 4 medium sized pasties , very quickly delivery , and packed perfectly.Baked the first in the oven , then the second in the Ninja air fryer, bake setting 180 degrees for 30 minutes. The taste a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boulangerie
  2. Producteur de produits alimentaires

Écrit par l'entreprise

Proper Pasty Company are one of the UK's leading retailers of Cornish Pasties. Established in 1999 we supply cafes, restaurants, national trust, leisure and the general public through high street shops and our online store


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Pasty order

Fresh tasty thank you verymuch

26 mars 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi Robert,

Thank you for your kind message.

We’re so pleased to hear you found everything fresh and tasty—just as it should be! Your support means a lot to us.

We look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Noté 4 sur 5 étoiles

Product was good

Product was good, as always, but delivery was a bit of a faff and was delivered eventually at 22.00 at night. I was surprise that the pasties were still frozen as it was so late

26 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Steve,

Thank you for your feedback.

We’re really pleased to hear you enjoyed the pasties as always, though we’re sorry to learn that the delivery experience was not as smooth as it should have been. A delivery as late as 10:00pm is certainly not ideal, and we understand how inconvenient that must have been.

We’re glad everything still arrived frozen, but we will be sure to pass your comments on to our courier to help improve the service going forward.

Thank you again for your continued support, and we hope your next experience is a smoother one.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Delicious.

The pasties were delicious and delivered the next day. Amazing.

26 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Sue,

Thank you very much for your lovely feedback.

We’re delighted to hear you found the pasties delicious and that they arrived promptly the next day—amazing to hear!

We truly appreciate your support and look forward to your next order.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

They were absolutely excellent Pasties

They were absolutely excellent Pasties, will be buying again

26 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Susan & Howard,

Thank you so much for your fantastic feedback.

We’re delighted to hear you found the pasties absolutely excellent! It means a lot to us, and we’re really pleased to hear you’ll be ordering again.

We look forward to serving you again soon.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Excellent Product and Service...

Excellent product which is absolutely delicious, easy to cook with simple instructions to follow, excellent next day delivery, excellent experience and highly recommended, good interaction.

26 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Richard,

Thank you so much for your fantastic review!

We’re delighted to hear you found everything excellent — from the taste and cooking instructions to the delivery and overall experience.

We really appreciate the recommendation and your kind words about our service. Hope to see you back again soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Top quality product and great service

Great service, Delivered exactly on time. A what fantastic products. These really are one of the best pasty's I've had. ever!

26 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Dan,

Thank you so much for the amazing feedback!

We’re thrilled to hear everything arrived on time and that you rate them as some of the best pasties you’ve ever had — that means a lot to us!

We look forward to your next order

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

I love cornish pasty so now I can get…

I love cornish pasty so now I can get them delivered excellent service came the next day

27 octobre 2025
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Réponse de Proper Pasty Company Ltd

Hi Stephen,

Thank you for your lovely feedback!

We’re so pleased you can now enjoy Cornish pasties delivered straight to your door, and that everything arrived the next day as expected.

We look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

A tasty gift

Arrived on time and made a great, tasty gift.

25 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Andy,

Thank you for your lovely feedback!

We’re really pleased to hear it arrived on time and made a great, tasty gift.

We hope to send more your way soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

The best pasty’s

We’ve had a few orders of pasty’s and i must admit nothing beats these, absolutely lovely, the sausage rolls are good too, better than Greggs!

1 avril 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Good morning,

Thank you so much for the fantastic feedback!

We’re thrilled to hear you’ve enjoyed multiple orders — and that’s lovely praise praise comparing us to Greggs!

So glad you’re loving both the pasties and sausage rolls. We look forward to your next order!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Second time I have brought the pasties…

Second time I have brought the pasties they just like pasties you have in Devon and Cornwall taste is great filling is well compact no empty holes would definitely recommend

30 mars 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi William,

Thank you so much for your lovely feedback!

We’re really pleased to hear you’re enjoying the pasties and that they remind you of those from Devon and Cornwall — that’s exactly what we aim for.

Great to know you found them well filled too — no empty space here! Thanks for the recommendation.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

The pasties I have had were absolutely…delicious

The pasties I have had were absolutely delicious.
My husband and I cannot fault them,the pastry is lovely and they are filled and well seasoned.
We are on our third box and will continue to buy them.

25 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Carol,

Thank you so much for your lovely feedback!

We’re delighted to hear you and your husband are enjoying the pasties — especially that you’re on your third box already! That means a lot to us.

So pleased you’re happy with the pastry, filling, and seasoning. We look forward to sending many more your way!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

I placed an order with the Proper Pasty…

I placed an order with the Proper Pasty Company for Valentine’s Day as an extra surprise for my partner.
Ordering was easy. Regular updates were given and the order arrived on time.
The pasties were just delicious and the scones melt in the mouth, it was just perfect.
It was recently my son’s birthday, really awkward to buy for and a man who has almost everything.
What better than to buy a hamper for him?
He said it was the best pasty he had ever tasted and was really delighted with the whole hamper.
Easy choices, easy payment, fast delivery and everything in perfect condition. The prices were more than reasonable.
I will definitely be using them again.

29 mars 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi Malyta,

Thank you so much for such a wonderful review!

We’re delighted to hear everything went smoothly from ordering to delivery, and that both your partner and son enjoyed their hampers so much — especially hearing it was the best pasty he’s ever tasted!

It’s great to know you found the process easy and the value spot on. We really appreciate your support and look forward to sending more treats your way in the future!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

My husband loved his birthday present…

My husband loved his birthday present delivered on the exact day beautifully packaged and delicious with the authentic Cornish taste

25 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Lesley,

Thank you for your lovely feedback!

We’re so pleased your husband enjoyed his birthday present and that it arrived on the exact day, beautifully packaged. Great to hear it delivered that authentic Cornish taste too!

We really appreciate your support and hope to see you back again soon.

Kind regards,
The Proper Pasty Company

Noté 3 sur 5 étoiles

To much moisture Not as good as the last ones to much…

Not as good as the last ones to much moisture in them which made the bottom fall out when lifted from the tray,but still tasty

25 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi John,

Thanks for your feedback — glad to hear they were still tasty!

It sounds like there may have been a bit more moisture during cooking this time. Cooking on a preheated tray can help firm up the base and prevent it from softening.

We appreciate you letting us know and hope your next batch is spot on.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Every delivery has been excellent and…

Every delivery has been excellent and good quality

25 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Paul,

Thank you so much for your continued support!

We’re delighted to hear every delivery has been excellent and that you’re happy with the quality — that means a lot to us.

We look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Sent as a gift and they went down very…

Sent as a gift and they went down very well!

25 mars 2026
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Nicola,

Thank you for your lovely feedback!

We’re so pleased to hear the gift went down well — that’s always great to know.

Thanks again for choosing us!

Warm regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, the best pasties I have tasted for many a year.x

25 mars 2026
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Réponse de Proper Pasty Company Ltd

Hi Jennifer,

Thank you so much for your lovely feedback!

We’re delighted to hear you enjoyed them — the best you’ve tasted for many a year is high praise indeed!

We really appreciate your support and look forward to your next order.

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Very good service and good value for…

Very good service and good value for money. The product came in a nice box with good dates. Kept me updated with delivery would definitely recommend and use again

28 mars 2026
Avis spontané
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi,

Thank you for your lovely feedback!

We’re really pleased to hear you were happy with the service, value, and packaging, and that the delivery updates kept you well informed.

We truly appreciate the recommendation and look forward to your next order!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

Fantastic quality perfect reliable service

Great surprise for a gift arrived on time and perfect condition absolutely made up with dad's hamper

27 mars 2026
Avis spontané
Logo de Proper Pasty Company Ltd

Réponse de Proper Pasty Company Ltd

Hi Joe,

Thank you for your lovely feedback!

We’re so pleased to hear the hamper arrived on time and in perfect condition, and that it made such a great surprise for your dad.

Really appreciate you sharing this — hope to send more your way soon!

Kind regards,
The Proper Pasty Company

Noté 5 sur 5 étoiles

I have never used this company before …This company has perfected my ideal of the perfect pastyd

I have never used this company before but decided to try their pasty and sausage roll offer to share with my 3 generation age family living at home .It was easy to order and they keep you informed of delivery time as it was frozen and you needed to be in very importantant .
The delivery was on time , well packed and inside a polystyren box .
Food inside was still chilled surrounded by ice packs .I was so impressed by this standard of delivery.Cooking instructions inside packaging .I followed the ones for the oven and also placed two in a air fryer .Spoton for the oven ,airfryer I found didn,t so long as they browned quicker.
I am happy to say both cooking ways surpassed the family tests .
The pasty s were absolutely chockabloc with filling and absolutely delicious .pastry tasty.
Ideal for packed lunches and so filling and also gives evening Barbeque,s an alternative treat .

28 mars 2026
Avis spontané
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Réponse de Proper Pasty Company Ltd

Hi Raymond,

Thanks for your feedback.

We’re delighted to hear your first experience with us was a great one — from the easy ordering and timely delivery to the packaging keeping everything perfectly chilled. It’s great to know both oven and air fryer methods worked well for you too!

Even better to hear they passed the three-generation family test — that’s the best compliment we could ask for!

Thanks again for your support, and we hope to be part of many more family meals (and BBQs!) to come.

Warm regards,
The Proper Pasty Company

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