Purchased Cofra Summit S3 safety boots, after 3 months they failed. Warranty claim still not resolved after 5 months. Absolute shambles. Find yourself another supplier.
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Lisez les avis des autres
Cofra Thermic Metatarsal Full Safety Wellington Boots. On recommendation from my daughter who has a pair for her work I purchased a pair for my husband. He is delighted and says these are the best wel... Voir plus
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L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de vêtements de protection
- Magasin d'articles d'emballage
- Magasin de vêtements de sécurité
- Fournisseur d'équipements de sécurité
- Magasin d'uniformes
- Magasin de vêtements professionnels
Écrit par l'entreprise
Workwear Squad is an online provider of workwear, protective clothing, hygiene and commercial supplies, delivering throughout the UK and Ireland.
Coordonnées de contact
unit H, 9 Michelin road, BT36 4PT, Newtownabbey, Royaume-Uni
- hello@workwearsquad.com
- prosafedirect.com
3,9
Bien
345 avis
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I have used prosafe a few times in the…
I have used prosafe a few times in the last few weeks and found the service second to none as well as good quality and price thank you.
6 décembre 2020
i was not happy about delivery as it…
i was not happy about delivery as it took aweek to process my order then 5 days to arrive ,,,,,All orders are sent out with Royal Mail, Fedex or Express Freight Parcel service. All of these services are normally a 48 hour service.
Most of our products are held in our warehouse, processed and dispatched within 24 hours of receiving your order. We do not dispatch at weekends but make sure any orders placed over the weekend are processed first thing on Monday morning.
For any goods not carried in stock please expect a couple of extra days for delivery. We promise, it will be worth the wait!
5 décembre 2020
Réponse de Workwear Squad
Hi John,
thank you for your review, I would like to point out that we also have notices on our website to say that due to the current situation and us working with limited staff it may take slightly longer for orders to be processed and despatched.
Most of our customers thankfully do understand this and don't threaten us with legal action after 2 days.
The fact that your order took 5 days to be delivered after it was sent out is unfortuantely out of our hands, I guess that even large companies like Royal Mail are facing challenges during these times.
Kind regards and have a good Christmas
Marcel
Very poor at letting you know when your…
Very poor at letting you know when your package will be delivered and products not exactly what I expected.
4 décembre 2020
Réponse de Workwear Squad
Hi Colin,
A number of automated emails are set up in our system to go out automatically, on of which is an email with the tracking number.
What were you expecting from the products and in what way are they not living up to this expectation?
Kind regards
Really quick speedy service
Really quick speedy service. Let me know every step of the way what was happening
4 décembre 2020
Product arrived quickly and is good…
Product arrived quickly and is good quality. Very happy.
3 décembre 2020
The quality of clothing is absolutely awful
The quality of clothing is absolutely poor, I purchased the waterproof pants and jacket, the pants have no give and ripped on the first day in multiple places, I sent in photos to them and they didn’t reply, the jacket zip broke instantly also, I bought a coat aswell, ever single zip is broke and does not close properly, some pull up still but the zip splits open on every one so anything in my pockets are not protected, the main zip to the coat after the second day gets jammed and takes a lot of manipulating to pull it up, I give this coat maybe 1 more week, a couple more days If the weather is bad, considering these items are for waterproof and hi vis they are supposed to be used for workers, I suggest if you are in a trade other than standing around watching over other people then do not get any of these products, they also price on their website without tax and by the time you put your details in and pay it then states the new price with tax added a lot more money on top.
Terrible service and terrible clothing.
2 décembre 2020
Avis spontané
Réponse de Workwear Squad
Hi Nic,
Thank you for your review, please allow me to respond.
1. in relation to the trousers, we did try to call you but there was no answer.
2. in relation to the coats and the zips, at no point did you make us aware of any issues with these if you could send pictures through of these issues than we can contact the manufacturer as this could be a manufacturing fault.
3. the prices on our website are very clear - a price including VAT is displayed as the main price with a smaller price excluding the VAT next to it, I do apologise if you found this confusing if you have any ideas on how we can improve the clarity please feel free to let us know.
Kind regards
Marcel
fast delivery and great customer service
1 décembre 2020
Complete Joke.
Complete Joke.
Order is now over 6 weeks old and still has not even been shipped.
Contacted customer service countless times to finally be told they had trouble with the supplier and they were expecting a large stock delivery with us around the 9th of November and it would be shipped on a 24hr service as soon as they have it.
its now 19th and no word and no response from customer service
19 novembre 2020
Avis spontané
AVOID!!
Do not recommend at all! Absolutely dreadful .. will never use this place again. Ordered work trousers for my husband 2nd November, still waiting for dispatch notification on the 12th. I've ordered other items from various websites since placing this order, & everything else arrived in a matter of days, so really don't know what their problem is. I've bought trousers elsewhere now, so going through PayPal for a refund. Appalling!
12 novembre 2020
Avis spontané
Shocking
Shocking. Been waiting 2 week for my order that still has not been delivered. Haven't received any information about delivery or shipment, nor have I received any information wether the product I ordered was even in stock, but yet on the website it still allows me to make an order and purchase. Huge lack in communication.
Wouldn’t recommend
10 novembre 2020
Avis spontané
Sent the wrong color
6 novembre 2020
A great dealer boot at a good price
Good communication from Prosafe re order
and delivery. As for the boots, well, they are
supremely comfortable, very light and fitted like a glove from the off. I searched high and low for dealer boots with a Vibram sole
and if the sole proves to be durable I shall very happy indeed. A high quality boot made in Italy and with a good price.
6 novembre 2020
Sent wrong item sent wrong returns…
Sent wrong item sent wrong returns info! Then stopped communicating! Poor poor poor! Won’t use again!
3 novembre 2020
Very happy with products a returning…
Very happy with products a returning customer
Recommend to all
Naheed
3 novembre 2020
Great product exactly as described
Great product exactly as described. Arrived promptly. Will be using again.
3 novembre 2020
This top better than I thought it would…
This top better than I thought it would be keeps the wind out and it waterproof very impressed
14 octobre 2020
Excellent small packable hi vis jacket
6 octobre 2020
Avis spontané
everything was fine
everything was fine, delivery on time and the order was exactly what I had ordered ! many thanks !
3 octobre 2020
Avis spontané
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