Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need... Voir plus
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Phone requests are handled quickly and without any fuss. The website is easy to use and straightforward to order from. It’s especially helpful that it shows real‑time availability, so we don’t need... Voir plus
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…. so Protool and their staff still step up and provide stress free answers …. Then, and as a bonus ''I don't know but I'll find out ….'' is followed by a return 'phone call 3 minutes later …. If... Voir plus
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We've been using Protool for several years and always been pleased with their quality and technical support. Most items are delivered next day, and they'll always let you know if anything is likely t... Voir plus
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Ordered a small metric tap to clear out threads on a bespoke 1986 race bicycle. It arrived very promptly and I then realised it wasn’t the flat ended tap which was needed to clear a blind hole. Contac... Voir plus
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Protool Ltd is a family owned business and an independent supplier of high quality precision tools. We pride ourselves on our products, supplying high quality tooling at the best possible price and helping our customers reduce their costs. Our clientele include Precision Engineering Companies that specialise in the Aerospace, Medical and Formula 1 industries. We aim to ensure excellent customer service at all times and will always go that extra mile to achieve the outcome for our Customers. Our main goal is to keep improving in all areas of Quality and Service, working closely with our Partners, to ensure future success in a very competitive market.
Unit 1, Invicta Business Park, TN15 7RJ, Wrotham, Royaume-Uni
Besides a fast reliable service and quality tools, I love the fact that I can use the messenger service on the web site to get prompt friendly help and advice in ordering tooling. The website is easy to navigate so it's easy to find what you're looking for. Highly recommend

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Found the items I wanted easily quick order process excellent delivery service items arrived early next day
Highly recommend and will be using again

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Real good old fashioned service you don’t get anymore very happy. Thank you.

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Dear Protool Ltd. Thank you so much for your impeccable service!!
I am a brass musical instrument maker and although most of my work involves hand tools, on occasion I require machine reamers, etc to compete a project.
I initially ordered an 'odd sized' straight fluted reamer, This was made specifically for me. This arrived within a couple of days!! Fantastic!! Except when it arrived, I realised that I had ordered the wrong size. DOH!!
I therefore called Protool Ltd to explain the fact. (I kept the reamer, as I knew I could use it on another project...!)
After ordering the second item, to my amazement it arrived early the following day!! But to top that, Protool Ltd found me an equivalent cheaper option from their own web site to help me out. Absolutely amazing!!
I can't recommend Protool Ltd highly enough, for their lovely knowledgeable staff and efforts to provide an excellent service.

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WOW!! What a fantastic service and thank you very much for the extremely speedy delivery!!
I ordered an M45 x 1.5 plug gauge at 11am on Thursday morning, I received the day after at 9.45am!!! Highly recommend

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Fantastic service nice friendly staff and my order ready within 24 hours. Will defiantly use again and can't recommend highly enough

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Top quality products,excellent customer service.very impressed

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We have use Protool for a number of years and the service I've received from Kelly, Kellie, Liz & Sam has been amazing. Always happy and also knowledgeable.

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I was not very happy when you supplied 2off om32951 tapping collets they would not tight up .your people said they wear alright .I’ve been in the game for 40 xxxxxxx years and they are not right : your place says send them back ( at my cost ) when it’s not my fault.the cost of them is minimal so the are still sitting on my desk.your people said it could be the holders funny thing I bought them from you.more than anything I was reporting it as there may have had a back batch .regards Steven rogers Hacs engineering

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Very happy with protool . Always freindly and delivery always on time

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The sales team at Protool have always been very helpful, especially Kelly.
The delivery service is very good.

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High quality products at extremely competitive prices.
Particularly impressed with the Spade drill and U drill range they offer and the high feed mills.
Communication is always top notch and we love the little extras in the package!!😉🍬🍭

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Needed a carbide cutter which wasn’t in stock, spoke to them on the phone and they fixed me up with an alternative within seconds. Came next day. Really happy and will be using again!

Réponse de Protool Ltd
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