Pump Sales Direct Avis 

Réponse de Pump Sales Direct

1 avr. 2026

Thanks for the review. Stock on hand and out the door quickly - just how it should be. If you need us again, you know where to find us!

Thanks,
The PSD Team

Réponse de Pump Sales Direct

1 avr. 2026

Thanks for the great review, Steven. Good stock, good price and delivered when promised - exactly how it should be.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

31 mars 2026

Thanks for the great feedback, Kelly. Sounds like everything worked exactly as it should - always good to hear.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

30 mars 2026

Thanks for the review, Terry! Short, sweet and straight to the point. Glad everything went smoothly for you.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

30 mars 2026

Thanks for the review, Morris - straight to the point, love it. We're glad everything hit the mark.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

30 mars 2026

Thanks for the review, Augy. Good to hear the pump was spot on and delivered without delay. That's what we like to hear!

Thanks,
The PSD Team

Réponse de Pump Sales Direct

30 mars 2026

Wow, thanks for the review, Trevor. Third pump over the years - we really appreciate the continued business! Glad the service and delivery have stayed consistent. You know where we are if you need a fourth!

Thanks,
The PSD Team

Réponse de Pump Sales Direct

26 mars 2026

Thanks for the great feedback, Karen! Good to hear the pricing stacked up and that everything from communication to delivery ran smoothly. If you ever need us again, you know where we are.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

26 mars 2026

Thanks for the review, Lucie. Glad the service hit the mark and everything arrived quickly! It’s a solid bit of kit, so it should do exactly what you need once it’s in.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

26 mars 2026

Thanks for the great review! Good to hear the advice was helpful and that you had the right options to choose from. That’s exactly what we aim for.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

25 mars 2026

Thanks for the feedback, David! Sounds like the pump ticked all the boxes - and that’s exactly how we like it. Who says good service can’t be simple?

Thanks,
The PSD Team

Réponse de Pump Sales Direct

Actualisé le 25 mars 2026

Thanks for your updated feedback. From the photo you sent to our customer service team, we believe the issue may be related to installation as a small rubber seal could have been to have been removed. If the seal is put back correctly, the tank should work without any problems.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

25 mars 2026

Thanks for the great review. From order to a working pump in under 24 hours - can’t get better than that! We're glad the product, delivery and pricing all delivered. You know where we are if you need us again.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

24 mars 2026

Thanks for taking the time to leave a review, Scott. Clear communication and helpful service are a big part of what we do, so it’s good to know it made a difference.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

24 mars 2026

Thanks for the awesome review, Stuart! And if/when you need to order again, we’ll be right here.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

17 mars 2026

Thanks for the kind words, Alex. Great to hear the whole process was seamless from start to finish - that’s always the goal. We appreciate you choosing PSD, and we’ll be here when you need us again.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

17 mars 2026

Thanks for the great review, Gary. Excellent service and quick delivery is exactly what we aim for, so it’s good to hear we hit the mark. You know where we are if you need us again.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

18 mars 2026

Thanks for your feedback, Ben.

After reviewing the video footage that you emailed us along with your detailed explanation, it was evident that the pump was partially submerged during operation in your clip. Your pump is a surface-mounted unit, and running it that way can affect the motor and internal seals. However, the symptoms you described in your email point to internal wear or impeller fit issues.

Because the pump was used outside its intended installation, the manufacturer wouldn’t cover this under warranty, which we did discuss with you. That said, we’re happy to advise on replacement parts if you’d like to discuss next steps.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

17 mars 2026

Thanks for the great 5* review! Good to hear the site was easy to use and that everything arrived quickly at the right price. We’ll be here when you need us again.

Thanks,
The PSD Team

Réponse de Pump Sales Direct

12 mars 2026

Thanks for the review! We’re glad to hear the pricing and service worked for you - it's exactly what we aim for. And of course, you know where we are if you need anything else.

Thanks,
The PSD Team