Pump Sales Direct Avis 

3 072
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I bought a Clarke submersible transfer pump model number STP12. Very pleased. Prompt delivery, well packed, easy instructions and it works well. Wasn't able to give a review sooner because I hadn't us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From ordering to delivery excellent service . We had a problem with the wrong PSI unit being sent. Resolved within in a day collected wrong PSI and and delivered the correct one same day. We h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There was a slight issue with my original order which the sales team sorted out that day. Had replacement part by the next day. Very good customer service

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really great service. I called to check stock as another supplier advised I would have to wait a minimum of 10 Days. I was offered a price match minus another small discount to get my business. Del... Voir plus

À propos de l'entreprise

  1. Fournisseur de pompes
  2. Fournisseur de chauffe-eau
  3. Magasin de matériel de plomberie
  4. Service et équipement de pompage
  5. Fournisseur de pompe à eau

À propos de Pump Sales Direct

Écrit par l'entreprise

Pump Sales Direct is an online supplier of genuine pump products and manufacturer-specified parts.

Working closely with leading brands and holding significant stock, we offer fast turnaround and competitive pricing.

Email us at: customerservices@pumpsalesdirect.co.uk

Call us on:
0800 008 6405

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(3 072)

282 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stainless ch pump

Eady to order with full info and came in good time.Well done.Highly recommended

5 juillet 2026
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Réponse de Pump Sales Direct

Thanks for the review. Frank. We put a lot of effort into making sure our product information is clear, so it's great to hear you found everything you needed before ordering.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

I bought a Clarke submersible pump

I bought a Clarke submersible transfer pump model number STP12. Very pleased. Prompt delivery, well packed, easy instructions and it works well. Wasn't able to give a review sooner because I hadn't used it but today I am happily pumping 💦.

28 mai 2026
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Réponse de Pump Sales Direct

Thanks for the brilliant 5-star review, Linda! It's always nice when customers come back after putting a product through its paces. Thanks for taking the time to share your experience.

Thanks,
The PSD Team

Noté 4 sur 5 étoiles
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Réponse de Pump Sales Direct

Thanks for the review, Roy. We like to keep things moving from the moment an order comes in, so it's great to hear your experience was just that.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

good service

Right part, delivered on time at the right price

16 juin 2026
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Réponse de Pump Sales Direct

Thanks for the awesome feedback, Mark. Three things that matter most: the right part, on time and without paying over the odds. We're glad we could deliver on all three.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

very quick service support looking…

very quick service support looking after our needs

2 juillet 2026
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Réponse de Pump Sales Direct

Thanks for the 5-star review, Neil. Pumps might be our speciality, but keeping customers looked after is a pretty important part of the job too! Glad we could help.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Prompt delivery very good service.

Prompt delivery very good service.

30 juin 2026
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Réponse de Pump Sales Direct

Thanks for the great review, Ruth. It's awesome to hear your order arrived quickly and that you were happy with the service. We know when parts are needed, every day counts.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

fitted perfectly great service and…

fitted perfectly great service and quick and easy thanks agaib

11 juin 2026
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Réponse de Pump Sales Direct

Thanks for the 5-star review, Ray. Great to hear it fitted perfectly and that the whole process was quick and easy. That’s exactly the sort of straightforward result we like to hear about.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Advice and service was excellent…

Advice and service was excellent delivery was very prompt

11 juin 2026
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Réponse de Pump Sales Direct

Thanks for the great review, Shirley. It’s great to hear the team could help point you in the right direction and that everything arrived quickly.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Great customer service…

There was a slight issue with my original order which the sales team sorted out that day. Had replacement part by the next day. Very good customer service

24 juin 2026
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Réponse de Pump Sales Direct

Thanks for the great feedback, Neil. A small hiccup can happen, but there’s no point letting it slow the job down. Glad the team could jump on it, get things sorted and have the replacement with you the next day.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Brilliant as always

Brilliant as always

24 juin 2026
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Réponse de Pump Sales Direct

Thanks for the 5-star review, Nicola. Brilliant to hear we’ve hit the mark again - we appreciate you sticking with us.

Thanks,
The PSD Team

Noté 1 sur 5 étoiles

Scammers

Placed an order, to then be chasing it to be told items were out of stock. Only for me to check online and see that they are still showing instock however they have increased the price by £1000 per unit absolutely disgusting behaviour. Edit to add from there response they also talk crap they know exactly what I am talking about.

27 juin 2026
Avis spontané
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Réponse de Pump Sales Direct

Hi Caterina,

Thanks for your feedback. We take reviews seriously; however, we have no record of any order matching your details relating to this situation.

Please get in touch with our team with any order details or further information, and we’ll be happy to investigate.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

From ordering to delivery excellent…

From ordering to delivery excellent service
.

We had a problem with the wrong PSI unit being sent.
Resolved within in a day collected wrong PSI and and delivered the correct one same day.
We have now put them on our main supplier list.
Yvonne Dubois

3 juin 2026
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Réponse de Pump Sales Direct

Thanks for the 5-star review, Yvonne. Not quite the start we’d planned with the wrong unit heading out, but we’re glad we could turn it around quickly and get the correct one delivered the same day.

We really appreciate you sticking with us and trusting us as a supplier going forward.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Quick delivery and was exactly what i…

Quick delivery and was exactly what i ordered

17 juin 2026
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Réponse de Pump Sales Direct

Thanks for the great feedback! Getting the right part first time makes life a lot easier, so we’re glad this one arrived quickly and did exactly what it needed to.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Very good web site easy to find what i…

Very good web site easy to find what i needed fast delivery straight forward fit it took less than 5 mins to fit

30 mai 2026
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Réponse de Pump Sales Direct

Thanks for the 5-star review, Dave.

Great to hear you found what you needed quickly, and that delivery was nice and fast too. Even better that it was such a straightforward fit; less than 5 minutes is exactly the kind of result we like to hear.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

outstanding customer service.

Great value , quick delivery and very understanding when I mistakenly told them that there was parts missing , and replaced them foc. I can't fault them.
Me not so much!

30 mai 2026
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Réponse de Pump Sales Direct

Thanks for the brilliant review! And hey, it happens to the best of us. We're just glad we could help clear it up quickly and keep things moving for you.

Thanks,
The PSD Team

Noté 1 sur 5 étoiles

£2500 Pump seal is gone straight after…

£2500 Pump seal is gone straight after 1 year warranty rubbish material, have same old ones for 30 yers never changed seal better buy old ones

18 juin 2026
Avis spontané
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Réponse de Pump Sales Direct

Thanks for your feedback. We're sorry to hear you've had an issue with the pump seal.

We understand your frustration, especially when you were expecting a longer service life. Having reviewed the order, the part is now outside of its warranty period, but our team has offered a replacement seal kit to help get things back up and running.

We appreciate your feedback and hope we can help get this resolved.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Prompt delivery

29 mai 2026
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Réponse de Pump Sales Direct

Thanks for the review, Alan. A quick delivery keeps everything moving, and we're glad we could get your order to you without waiting around.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

I made a mistake with my order by…

I made a mistake with my order by doubling the quantity of goods. As soon as I realised I telephoned the company to explain the position but whilst I was on that call I also received a call from the company to say that they had noticed an error in my order and organised a refund immediately. It was impressive’service’

12 juin 2026
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Réponse de Pump Sales Direct

Thanks for the 5-star review, Neil. Mistakes happen (we're all human!), so we're glad the service impressed and that we spotted the issue quickly and could get it sorted before it became a problem.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Quality product

Quality product. Delivery was prompt.
Would recommend seller
Many thanks

12 juin 2026
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Réponse de Pump Sales Direct

Thanks for your great review, Michael. We like keeping things simple by get the right product out, get it there quickly and let it get on with the job. Glad we could help.

Thanks,
The PSD Team

Noté 5 sur 5 étoiles

Great

Great, they sent out the same day standard delivery, got it the next day, all up and running and at the best price going by quite a lot.

16 juin 2026
Avis spontané
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Réponse de Pump Sales Direct

Thanks for the 5-star review!

Same-day dispatch, next-day arrival and straight into action - music to our ears! Glad we could get you up and running quickly and at a price you were happy with.

Thanks,
The PSD Team

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