Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... Voir plus
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By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... Voir plus
I had an issue with a part they corrected the issue and were helpful and very easy to get a hold of. I look forward to doing business with pure diesel power in the future
Product Description error caused incorrect product order (irreversible machining work has already been done 💸💸💸💸😭) but the folks at Pure Diesel Power are making it right without costing me any... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Écrit par l'entreprise
Coordonnées de contact
2600 S Galvin Avenue, 54449, Marshfield, Etats-Unis
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Excellent
6 k avis
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Great customer service!!
Hand to return the original parts ordered because husband ordered the wrong parts. They made it so easy to return and reorder the correct parts. Will definitely do business with Pure Diesel again in the future!
30 mars 2026
Great customer service
Great customer service, good parts , very helpful. Would highly recommend.
13 mars 2026
From the beginning to the end was…
From the beginning to the end was smooth and simple from finding what I needed to the take it takes to process and ship and receive the order has been great. They'll let you know if something was out of stock and would try to find a replacement for you but a good company to order from.
24 février 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Wouldn’t use this company again
23 février 2026
Réponse de Pure Diesel Power
HI Danne, thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations.
After reviewing the order and communication, it appears there may have been some confusion about what components were included with the part. A question related to the item was brought up during the conversation, but the included components were not specifically confirmed before the order was placed, which likely led to the misunderstanding.
Our goal is always to make sure customers know exactly what they’re getting, and when there are questions about what is or isn’t included with a product, we’re happy to clarify those details before an order is completed.
If you'd be open to it, we’d be glad to revisit the situation and see if there’s anything we can do to help. Please feel free to reach out to our support team and we’ll be happy to take another look.
The staff at Pure Diesel Power are…
The staff at Pure Diesel Power are always very helpful. I’ve been buying parts from them for almost 20 years!
19 février 2026
Every one there is very help-full
Every one there is very help-full.
Also giving u the best advice not just trying to sell u something that u don’t need. There shop is also just like that. They are not going to tell u something is broke or needs to be replaced if not needed. Overall I always have a good expensive with them.
19 février 2026
Product fit perfect and worked good .Pausy lock engagement kit for 4x4
Product fit perfect and worked good
12 février 2026
Customer service is top notch
Customer service is top notch! And Derek in technical support is very helpful and knowledgeable!!
6 février 2026
Very knowledgeable about products and…
Very knowledgeable about products and very professional. High recommend them with great inventory and prices.
3 février 2026
Excellent service
Called to ask questions about a clutch, the gal on the phone was able to answer all of my questions and took my order right there with no issues. Shipped out the same day and arrived before it was scheduled to. Everything fit perfectly. Great service and experience.
30 décembre 2025
Everyone is always very helpful.
22 décembre 2025
True fast.and reliable
Got what I ordered fast a d so far it has been what I ordered
18 décembre 2025
My diesel parts source
I appreciate the quality staff, well informed about parts, part #s and timely shipping. I wish PDP was closer to me.
2 décembre 2025
Hola muy linda experiencia La verdaf
17 décembre 2025
Avis spontané
Great experience
Great experience, had a problem with my order, which was my fault. Michelle was awesome helping me.
21 novembre 2025
Boots dont fit intercooler the clamps…
Boots dont fit intercooler the clamps dont fit this kit is trash if my truck wasnt a full build and havnt had it for 2yrs i would have sent it back and got a better product from amazon
23 novembre 2025
Avis spontané
Réponse de Pure Diesel Power
Hi Justin,
I’m sorry to hear you’re unhappy with your purchase. We’d like to help if possible.
Please give us a call at 715-254-1833 or email customerservice@puredieselpower.com so we can review your situation. We’re happy to investigate with the manufacturer to understand what may be going on and what options might exist. Our records don’t show any prior contact about issues with this product, and a review left without a chance to address the issue makes it harder for us to help right away.
While we can’t guarantee a resolution after two years, we truly want to assess your fitment and determine the best path forward—whether that’s troubleshooting, replacement parts, or another option that suits your build.
If you’re willing, please reach out so we can start the investigation. We’ll do our best to help if a suitable solution is available.
Thank you for the opportunity to make this right.
Best regards,
Garrett
Pure Diesel Power Customer Support
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