Customer service was top tier. I called and spoke with Wendy if memory serves correctly about an issue with a part only to realize a couple grommets were missing. They immediately shipped them out at... Voir plus
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Lisez les avis des autres
By far the best and easiest online shopping experience I have ever had. The customer service is second to none they have always worked with me on shipping to Alaska, and the amount of parts they offer... Voir plus
I had an issue with a part they corrected the issue and were helpful and very easy to get a hold of. I look forward to doing business with pure diesel power in the future
Product Description error caused incorrect product order (irreversible machining work has already been done 💸💸💸💸😭) but the folks at Pure Diesel Power are making it right without costing me any... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Pure Diesel Power, we believe that KNOWLEDGE IS POWER! Pure Diesel Power was established in February, 2006. We have over 20 years combined experience ready to serve you. We proudly provide diesel mechanics and enthusiasts with the necessary performance parts and accessories. We know what it takes to compete with the best parts dealers on the web. So, we commit ourselves to providing excellent customer service with a dedication to deal only well-engineered diesel engine performance parts. Pure Diesel Power carries the best quality, most valuable diesel performance parts, including parts for the most popular diesel engines. We use one simple equation: Price + Quality = Value Whether you need diesel performance parts for business, pleasure or to increase your mileage, we have what you need. We know how much you value reliability, so we have spent the last 15 years building an impressive catalog of reliable diesel performance parts. No matter your purpose, from increased towing power to more torque on the drag strip, we will have the necessary diesel part in stock, ready for shipment. We want to provide unparalleled service! We strive to provide our customers with excellent and attentive customer service, helping to choose the perfect performance part for your desired application. We provide a safe and secure checkout process to get you up and running ASAP! Thanks for choosing Pure Diesel Power as your online source for performance diesel parts! If you have any questions about our performance diesel parts, or if you just have general inquiries, please contact us at 715-254-1833.
Écrit par l'entreprise
Coordonnées de contact
2600 S Galvin Avenue, 54449, Marshfield, Etats-Unis
- 715-254-1833
- customerservice@puredieselpower.com
- puredieselpower.com
4,6
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Eddie is a wealth of knowledge
Eddie is a wealth of knowledge he pointed me in the right direction with the parts required to do what I was wanting my truck to do. Even after calling many times with questions he always helped me out.
He's Great asset.
26 septembre 2025
I received my package and a part was…
I received my package and a part was missing. They took care of it without hassle. Thank you!
19 septembre 2025
Great people, awesome prices
Great people here, amazing service and top shelf communication during every job I've had done. 10\10 will return again.
11 septembre 2025
Avis spontané
Very happy with a set of new injections…
Very happy with a set of new injections rv275 Bosh
4 septembre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Good looking out
Called to touch base with me on my order and to let me know what all was going on with my order as far availability and shipment and everything that made me feel good about the order placed and money spent. Not one bad thing can I say about them. I will use them again. I did mess up and sent back a little more than my core because it was one full assembly and I glitched out and sent them a pulley extra and I’m going to need it and they’re going to send it back to me but I’ve got to pay for it. That is the only down fall to my whole experience with them but it’s not their fault as it is my own. Again I will use them in the future.
10 juillet 2025
Réponse de Pure Diesel Power
Hi Shane,
Thank you so much for the thoughtful review! We’re glad to hear our team was able to keep you informed and provide a level of service that made you feel confident in your purchase — that’s exactly what we aim for.
We appreciate your honesty and understanding regarding the core return situation. Looking forward to working with you again in the future — we truly value your business and support!
— The Pure Diesel Power Team
Received the wrong shocks
Received the wrong shocks, and only received 1 of the right shocks instead of 2.
24 juin 2025
Réponse de Pure Diesel Power
Hi John,
We're very sorry to hear about the mix-up with your order. That’s not the experience we want for our customers, and we appreciate you bringing it to our attention. We absolutely want to make this right.
Please reach out to our customer service team or contact our general manager directly at (1-715-254-1833) customerrelations@puredieselpower.com so we can get this resolved.
Thanks again for your patience — we’re here to help.
— The Pure Diesel Power Team
Réponse de Pure Diesel Power
Thank you, Ryan!
We truly appreciate the kind words. It’s great to hear our team made a positive impression — we take pride in being both helpful and approachable. Thanks for choosing Pure Diesel Power, and we look forward to working with you again!
— The Pure Diesel Power Team
Really nice staff! Garrett for president!
Really nice staff and the shipping was too fast to be free. I cannot believe how quickly the order was delivered. I can’t wait to buy more products here again. Garret is a great guy too!! He’s always taken great care of me over many years. Pure Diesel Power has my business forever.
10 juin 2025
Réponse de Pure Diesel Power
Brandon— Thank You!
We’re lucky to have customers like you, and even luckier to have Garrett on our team (we’ll pass along the “for president” nomination 😂). It means a lot to know you've trusted us over the years, and we’re proud to keep earning your business. We’ll be here whenever you’re ready for the next upgrade!
— The Pure Diesel Power Team
Réponse de Pure Diesel Power
Thank you, Brandy!
We truly appreciate the kind words and your continued support. It’s great to hear our quick shipping and responsive service are making a difference. We’re always here if you need anything!
— The Pure Diesel Power Team
Réponse de Pure Diesel Power
Thanks, Adrian!
We’re glad you appreciated the fast shipping and the quality of parts. Keeping our customers informed is a top priority, and it’s great to hear the process worked well for you. Thanks for choosing Pure Diesel Power!
— The Pure Diesel Power Team
Ships fast and great quick notification…
Ships fast and great quick notification if a part is unavailable
3 juin 2025
Réponse de Pure Diesel Power
Thanks, John!
We’re glad you appreciated the fast shipping and quick communication. Keeping our customers informed is a top priority, and it’s great to hear the process worked well for you. Thanks for choosing Pure Diesel Power!
— The Pure Diesel Power Team
Réponse de Pure Diesel Power
Thank you, Robert!
We’re glad to hear you’re satisfied with the quality and pricing of your aftermarket product. We work hard to offer dependable parts at a fair value, and it’s great to know it’s hitting the mark. Appreciate your support!
— The Pure Diesel Power Team
Réponse de Pure Diesel Power
Thanks so much, Ray!
We’re thrilled to hear you’re happy with the products, prices, and service — that’s exactly what we aim for. We appreciate your support and look forward to helping you with your next diesel project!
— The Pure Diesel Power Team
10/10 will buy from again!
Almost every thing that is in my truck has been bought at pure diesel power, definitely would recommend! Great people to work with and they offer great advice!
15 mai 2025
Réponse de Pure Diesel Power
Hey Justin,
We really appreciate your continued support — it means a lot to us that Pure Diesel Power has become your go-to for your truck builds! Thanks for the kind words and recommendation. We're always here if you need advice, parts, or just want to talk diesel.
Thanks again for being part of the PDP family!
— The Pure Diesel Power Team
Cummins cap w/breather 22 Ram 5500
Cummins cap w/breather 22 Ram 5500, good product, excellent quality, shipping was fast. Will see in the coming days how work, is installed already.
16 mai 2025
Avis spontané
Réponse de Pure Diesel Power
Hi Lisandro,
We're glad to hear you're happy with the cap with breather for your 2022 Ram 5500. We appreciate the kind words about the quality and shipping speed. Let us know how it performs once you've had a few days with it — we're confident it’ll serve you well!
Thanks again for choosing us!
— The Pure Diesel Power Team
Réponse de Pure Diesel Power
Hi Craig, thank you for the kind words! We’re glad to hear you had a great experience with our customer service and communication. We truly appreciate your support and look forward to helping you again in the future.
I still haven't received one of my items
6 mai 2025
Réponse de Pure Diesel Power
Luke, thank you for your review. We’re currently looking into the situation and will be reaching out to you shortly. In the meantime, if you have any questions or need immediate assistance, feel free to contact us at 715-254-1833 ask for Kayla or Eileen or email customerrelations@puredieselpower.com. We appreciate your patience and the opportunity to make things right.
Réponse de Pure Diesel Power
Hi Marcos, thank you for the great review! We're glad our customer service gave you that family-owned feel—that's exactly the experience we strive to provide. We appreciate your support and look forward to serving you again!
Réponse de Pure Diesel Power
Hi Spencer, thank you for the review! We're thrilled to hear you were happy with our customer service and support. We truly appreciate your business and look forward to helping you again!
The best experience ever I will be…
The best experience ever I will be ordering more parts
10 avril 2025
Réponse de Pure Diesel Power
Hi Frank, thank you for the awesome review! We're thrilled to hear you had a great experience. We look forward to helping you with more parts in the future—thanks for choosing us!
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