I need the make a last minute change in the delivery address, they were very accommodating. I called their hotline number, whilst no one was available to pick up my call, I received a call back very q... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Fast and seamless. Was shipped and received within hours of order. Recipient was very pleased with their gift. Thought value was great. Highly Recommend.
Easy to order and a great choice of gifts to suit every budget. Ordering from Scotland to gift in Australia is so, so convenient. Delivered in time for birthday gift. Recipient very happy with quality... Voir plus
L'entreprise a répondu
Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de souvenirs
- aussi dans
- Boutique de cadeaux
- Fournisseur de cadeaux d'entreprise
- Magasin de produits gourmets
Écrit par l'entreprise
Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.
Why Choose Purely Gourmet Hampers & Gifts
Écrit par l'entreprise
- Free Shipping on ALL Hampers over $150
- At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.
Purely Gourmet Gifting Guarantee
30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked.
We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it.
Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.
Coordonnées de contact
459 Little Collins St, 3000, Melbourne , Australie
- 1300 618 530
- ausmade@purelygourmet.com.au
- purelygourmet.com.au
Same Day Delivery Across Melbourne
4,7
Excellent
621 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you hamper
The whole process was easy. The hampers were all very good value, lot of choices
26 février 2026
Réponse de Purely Gourmet
Thankyou Rhonda for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Unable to change my delivery option so…
Unable to change my delivery option so the gift box sent to the hospital 2 days after the recipient had been discharged. Total waste of a lot of money.
19 février 2026
Réponse de Purely Gourmet
Hi Linda,
We have a 30-minute grace period after an order is placed to amend delivery options. This is stated in the confirmation email sent at the time of purchase. After this window, once the order has been processed.
When you reached out, I asked for the address the recipient was being discharged to so we could attempt to have the parcel redirected. We were prepared to assist, however we didn’t receive the updated address to proceed.
If you have any further questions, you have my contact details via email.
Josh
Courier rang before drop off
Courier rang before drop off, lovely fellow. This order was purchased as a gift, her feedback was nothing short of elated.
14 décembre 2025
Réponse de Purely Gourmet
Thank you so much for the lovely review!
We’re so glad the courier made a great impression and that the recipient was elated
Kind Regards
Josh
Réponse de Purely Gourmet
Thankyou Scott for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Réponse de Purely Gourmet
Thankyou Mark for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Very disappointed
Very disappointed. They did not do same day or overnight delivery as claimed was their signature strength and so my hamper was not delivered on the day intended for the recipient. Will not be using this company again as there are plenty of alternative options.
11 février 2026
Réponse de Purely Gourmet
Hi Julia,
Thank you for your order,
We’ve reviewed your order and the Standard Shipping (2–7 business days) option was selected at checkout, not the Same Day or Next Business Day service.
Our express options are available, however they do need to be chosen before completing the order.
If you’d like to discuss this further, feel free to contact me directly at josh@purelygourmet.com.au
or 0414 985 612.
Josh
Réponse de Purely Gourmet
Thank you for the great feedback, we really appreciate it.
Glad to hear you found the service quick and efficient
Team PG
TLC…
You apparently ran out of the "advertised" product.
Most inconvenient especially when I had canceled the product from my grocery order because I assumed you would supply.
Very disappointing-hope the rest of my order has no problems
9 février 2026
Réponse de Purely Gourmet
Hi Glynis,
We proactively addressed this as soon as we became aware of the stock issue and took immediate steps to rectify it.
We sincerely apologise for the disappointment and inconvenience caused, especially given you had cancelled the item from your grocery order.
That’s certainly not the experience we aim to provide.
If there’s anything at all you’d like to discuss, we’re here to help.
Thank you
Team PG
Réponse de Purely Gourmet
Thankyou Justin for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Réponse de Purely Gourmet
Thankyou Michaell for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Great service
The 2 boxes I ordered where great gifts, filled with quality items and the packaging and delivery was spot on. Would recommend to anyone
28 janvier 2026
Réponse de Purely Gourmet
Thankyou Paul for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Réponse de Purely Gourmet
Thankyou Sally for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs.
PG Customer Service
Best experience.
I have had the best experience.
I ordered from Uganda and the delivery to the address was very seamless.
18 janvier 2026
Réponse de Purely Gourmet
Thankyou Carol for the 5 Star Review and a big hello from Australia to Uganda. Your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
The young man Josh was extremely…
The young man Josh was extremely helpful with my order. the hamper I chose made my sister in law very happy. The quality was very good.
11 janvier 2026
Réponse de Purely Gourmet
Thankyou Elaine for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
Good quality with reliable delivery
I’ve ordered two Purely Gourmet hampers now—one for Christmas and the other for a birthday—and have been very happy both times. I don’t live in the same city as my parents and brothers so it’s great to have a local business in Melbourne that can guarantee on-time local delivery. The value of the hampers is also pretty good and the inclusions are from quality suppliers. Happy days.
10 janvier 2026
Avis spontané
Réponse de Purely Gourmet
Thankyou LM for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you all the best for 2026
PG Customer Service
Xmas Gift Boxes
I loved the Xmas Gift Boxes, a variety of items to help my family in Melbourne celebrate, however I’m not impressed that I ordered 2 Gift Boxes for the same address and they turned up approx 5 days apart.
16 décembre 2025
Réponse de Purely Gourmet
Thank you, Sylvia, for the kind words about our Christmas Gift Boxes. We’re pleased to hear they helped your family in Melbourne celebrate the festive season.
We’re very sorry for the inconvenience caused by the two boxes arriving several days apart. While both orders were placed for the same address and dispatched together, Australia Post unfortunately split the deliveries during the busy Christmas period.
We completely understand how frustrating this would have been and appreciate you bringing it to our attention. Your feedback helps us review our processes and work with our delivery partners to improve consistency during peak times.
Thank you again for your support, and we hope to have the opportunity to provide an even smoother experience next time.
Josh Trenerry
Owner & Founder Purely Gourmet
Many fabulous hampers to choose from.
Many fabulous hampers to choose from. Great communication on delivery status and recipient was incredibly happy. This is the second time I've used Purely Gourmet and will use again in the future.
26 novembre 2025
Réponse de Purely Gourmet
Thankyou Pauline for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Christmas gift hamper
I sent a hamper to family in Melbourne. It was delivered very quickly, beautifully presented and was well received. As far as I am aware they enjoyed it.
Many thanks.
17 décembre 2025
Réponse de Purely Gourmet
Thankyou Peter for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Réponse de Purely Gourmet
Thankyou Liba for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
Réponse de Purely Gourmet
Thankyou Joe for the 5 Star Review, your support is invaluable to us, and we thank you for entrusting us with your gifting needs. Wishing you and your family a Happy Festive Season and all the best for 2026
PG Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.