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Purely Gourmet  Avis 

621
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I need the make a last minute change in the delivery address, they were very accommodating. I called their hotline number, whilst no one was available to pick up my call, I received a call back very q... Voir plus

Noté 5 sur 5 étoiles

Fast and seamless. Was shipped and received within hours of order. Recipient was very pleased with their gift. Thought value was great. Highly Recommend.

Noté 5 sur 5 étoiles

Easy to order and a great choice of gifts to suit every budget. Ordering from Scotland to gift in Australia is so, so convenient. Delivered in time for birthday gift. Recipient very happy with quality... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Purely Gourmet did a great job and the hamper was great. Unfortunately Australia Post let me down. Last time I ordered I paid for priority delivery and it was amazing. This time I didn't. The hamper... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de souvenirs
  2. aussi dans
  3. Boutique de cadeaux
  4. Fournisseur de cadeaux d'entreprise
  5. Magasin de produits gourmets

Écrit par l'entreprise

Purely Gourmet is a premium Australian gift hamper business, offering beautifully curated gourmet hampers and unique gift boxes for all occasions. Whether you're celebrating a birthday, corporate milestone, holiday season, or sending a heartfelt thank you, our hampers are designed to impress and delight. We proudly source high-quality, locally made and internationally inspired gourmet products from artisan chocolates and boutique wines to gourmet snacks, condiments, and sustainable Australian made treats. We also feature a growing selection of Indigenous gifts and products that celebrate First Nations culture and craftsmanship, supporting Aboriginal owned businesses and artists through ethical and respectful partnerships. Based in Melbourne, we deliver Australia wide with reliable service, elegant presentation, and a passion for quality and creativity. Our hampers are perfect for personal gifts, staff rewards, client appreciation, event gifting, and festive celebrations like Christmas and Easter. Purely Gourmet takes the stress out of gift-giving with thoughtful, ready to send options for every occasion and every budget. We also offer custom branded and bulk corporate hamper solutions tailored to your business needs, making it easy to create lasting impressions with meaningful, premium quality gifts. Explore our full range online at purelygourmet.com.au. Purely Gourmet where exceptional taste meets thoughtful, ethical gifting.

Why Choose Purely Gourmet Hampers & Gifts

Écrit par l'entreprise

Free Shipping on ALL Hampers over $150
At Purely Gourmet, we go beyond traditional gifting to create unforgettable, premium hamper experiences. Every gift hamper we design is thoughtfully curated with handpicked gourmet products from trusted Australian producers, including Indigenous owned businesses. Whether you're celebrating a birthday, thanking a client, or sending love from afar, our hampers are packed with purpose, quality, and heart. We pride ourselves on fast delivery Australia-wide, elegant presentation, and a wide range of unique options to suit every occasion and budget. From locally made chocolates and artisanal condiments to boutique wines and relaxing selfcare items, each hamper tells a story of taste and authenticity. What makes us truly special? We offer customisable gift options, eco conscious packaging, and our signature “30 Day Gifting Guarantee,” which ensures satisfaction, or we’ll make it right. Whether you're looking for corporate gifting solutions or a last minute gift with impact, Purely Gourmet delivers more than just a box we deliver connection. Explore our bestselling gift hampers online and discover why so many Australians trust Purely Gourmet to make their moments extra special. Elevate your gifting today with our premium range of hampers that are made to impress, delight, and be remembered. Purely Gourmet where meaningful gifts meet gourmet goodness.

Purely Gourmet Gifting Guarantee

30-Day Gifting Guarantee

30-Day Gifting Guarantee
Purely Gourmet’s 30 Day Gifting Guarantee is our commitment to ensuring every customer has a seamless, worry free gifting experience. When you send a hamper through us, you can do so with complete confidence. If for any reason you or your recipient are not satisfied with the quality, freshness, or presentation of your gift, simply let us know within 30 days of delivery. We’ll happily offer a replacement or refund no questions asked. We also guarantee on time delivery. If your gift does not arrive on the day you selected due to an issue within our control, we’ll take responsibility and make it right. Every hamper is hand packed with care to ensure it arrives beautifully presented and ready to impress. If it doesn’t meet our high standards, we’ll fix it. Most importantly, our customer service team based right here in Melbourne is always here to help. Whether you have a question, concern, or just need some assistance, we’re just a phone call or email away. At Purely Gourmet, we believe gifting should always be a pleasure, and our 30 Gifting Guarantee is our promise to make sure it stays that way.

Coordonnées de contact

Promotion box for Purely Gourmet

Same Day Delivery Across Melbourne

Rated Excellent on Trustpilot

4,7

Excellent

TrustScore 4.5 sur 5

621 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(621)

115 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent gift hamper.

The Australian Snack Gift Hamper was exactly what I was looking for. Delivered promptly. Very happy!

8 mai 2025
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Réponse de Purely Gourmet

Thankyou Lindsay for the 5 Star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Always a pleasure when retailers deliver the right product on time

8 mai 2025
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Réponse de Purely Gourmet

Thankyou Theo for the 5 Star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 1 sur 5 étoiles

The parcel was not delivered to my…

The parcel was not delivered to my doorstep as I paid for it to be delivered. The LPO is just 5 minutes drive from the address that was provided to be delivered initially. Never ever going to do purchase from you guys and will never ever recommend it to anyone.

8 mai 2025
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Réponse de Purely Gourmet

Hello Lay

Thanks for taking the time to leave a review. I understand your frustration regarding the delivery of your parcel and I sincerely apologize that it wasn't a doorstep delivery as expected.

Just to clarify, we do have a policy in place where if our courier, is unable to gain access to a property, the parcel will be left securely at the local post office for collection. We mention this in our shipping information to ensure the safety of your order.

While we understand this isn't always the most convenient option, it's the safest way to ensure your parcel isn't left unattended in a potentially insecure location.

I understand your disappointment, and I want to assure you that we always aim for a smooth delivery process. If you have any further questions or concerns, please don't hesitate to call me directly as you have my number I'm happy to discuss this further and see if there's anything else I can assist you with.

We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

Kind regards,
Josh (Owner Purely Gourmet)

Noté 5 sur 5 étoiles

Super quick delivery

Super quick delivery, lovely packaging and a great selection of goodies inside.

8 mai 2025
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Réponse de Purely Gourmet

Thankyou Ian for the 5 Star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

Brilliant service

I was really impressed that when it was out on delivery you could see where the transport was and the estimated delivery time.

7 mai 2025
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Réponse de Purely Gourmet

Thankyou Jane for the 5 Star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

Timely delivery

Timely delivery
Attractive pricing

30 avril 2025
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Réponse de Purely Gourmet

Thankyou Mapa for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

School Manager

The staff member who received the gift, loved it!

28 avril 2025
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Réponse de Purely Gourmet

Thankyou Hanna for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

Good selection

Good selection, was a birthday present for a family member, she really liked the selection

25 avril 2025
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Réponse de Purely Gourmet

Thankyou Noriko for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

Always reliable and amazing.

Always reliable and amazing.
Thanks for another very happy customer experience.

21 avril 2025
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Réponse de Purely Gourmet

Thankyou Heather for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

Your delivery driver went above and…

Your delivery driver went above and beyond..
Greatly appreciated

23 avril 2025
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Réponse de Purely Gourmet

Thankyou Frank for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 2 sur 5 étoiles

The Marshmallows were tasteless

The Marshmallows were tasteless, chocolate coated popcorn was sticky, and the rocky road tasted stale. The Raspberry boiled lollies were lovely. I did not think value for cost was evident.

12 avril 2025
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Réponse de Purely Gourmet

Thank you Dianne for taking the time to leave a review. We’re sorry to hear that some of the treats didn’t quite hit the mark for you, though we’re glad the raspberry boiled lollies were a highlight. We understand that everyone has different tastes, and we always appreciate thoughtful feedback like yours. Your comments on value and variety are noted, and we’ll keep them in mind as we continue to refine our offerings. Thank you again for sharing your experience with us.

PG Customer Support

Noté 5 sur 5 étoiles

Hamper delivered exactly when requested.

Hamper delivered exactly when requested.

8 avril 2025
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Réponse de Purely Gourmet

Thankyou NKT for the 5 Star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

This was a Easter gift for family

This was a Easter gift for family , it arrived quickly , family happy with chocolates

8 avril 2025
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Réponse de Purely Gourmet

Thankyou Mary for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

last minute decision!

I made a last minute decision to do a hamper for interstate birthday so needed to pay a little extra but hamper was delivered at such short notice and birthday boy loved the surprise! Thank you for a beautifully presented hamper!!

1 avril 2025
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Réponse de Purely Gourmet

Thankyou Lesley for the 5 Star Review , We are pleased we could help you with your last minute gifting needs .Your continued support is invaluable to us and we thankyou for using Purely Gourmet

PG Customer Support

Noté 5 sur 5 étoiles

Continual good service

Continual good service and prompt delivery of products ordered.

13 mars 2025
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Réponse de Purely Gourmet

Thankyou Philip for the 5 Star Review , Your continued support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 4 sur 5 étoiles

Fast & easy ordering and delivery

Fast & easy ordering and delivery. Given as gift and recipient very happy with contents. Would recommend.

3 mars 2025
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Réponse de Purely Gourmet

Thankyou bev for the Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 4 sur 5 étoiles

Ordering was a breeze

Was easy to order and deliver. Was great to be able to track the order. The ordering process was very easy. There were quite a few followup emails post ordering but that would be my only fault with it that either less emails or combine them as I received about 5 followup emails

4 mars 2025
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Réponse de Purely Gourmet

"Thank you for your review, Angela ! While we always aim to give a a 5-star experience, we're grateful for your feedback and look forward to exceeding your expectations next time!"

PG Customer Support

Noté 4 sur 5 étoiles

Nicely presented

Nicely presented. As ordered and delivered in good time.

4 mars 2025
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Réponse de Purely Gourmet

"Thank you for your review, Christine! While we always aim to give a a 5-star experience, we're grateful for your feedback and look forward to exceeding your expectations next time!"

PG Customer Support

Noté 5 sur 5 étoiles

Great quality and affordable choices

Great quality and affordable choices. Prompt delivery.

26 février 2025
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Réponse de Purely Gourmet

Thankyou Maria for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

Noté 5 sur 5 étoiles

Bringing me closer to my loved ones in another country

Your same day delivery and easy website to navigate allows me to quickly and efficiently find suitable gifts for my family.

27 février 2025
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Réponse de Purely Gourmet

Thankyou Robyn for the 5-star Review , Your support is invaluable to us and we thank you for entrusting us with your gifting needs.

PG Customer Support

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