Pure Retirement Ltd Avis 

Easy to use. Both people I’ve spoke to were very professional and polite.
No concerns what so ever.

I am one of those elderly people assetvrich and cash poor. That is, I own my own house but my income is low Thanks to Pure Retirement I am living a comfortable retirement due to Equity release. Pure retirement have guided me through every step from my initial borrowing to fund a roof replacement. I borrowed more than required and left some for future needs I took a second tranche to replace a garden fence and have just taken the last amount to replace my dangerous patio. If I need further money in the future I will very happily use Pure Retirement again.

Very good communication. fast service

I have found Pure to be responsive and helpful. I have been using them for over 2 years now and have nothing but praise for them.

Extremely friendly helpful people felt totally ease for what I was being told and thoroughly understood cannot fall their service in anyway

Smooth and trouble free with courteous and knowledgeable personel

Simple and easy to apply, information was dealt with speedily to a satisfactory conclusion.
Very good communication and informative instruction.

Very professional and well explained service. Very much appreciated.

From our first enquiry about equity release to the payment being made into our bank account we were hand held throughout the process. All our questions answered and first rate advice given. We felt that nothing was missed out. It was great and we fully recommend Pure Retirement Ltd.

Whenever you contact the service department you always talk to a human and get so much help and advice I have been very pleased with all my dealings. Thank you

As always with Pure, fast and efficient service.

For a further advance it took far too long, in excess of five weeks.

The insistence on ‘taking you through security’ at the outset of every single phone call, requiring a full recitation of all names address and postcode is wearing. In any event it is far from ‘secure’ as any half decent fraudster would make it their business to acquire this basic information at an early stage. To achieve actual security why not use a password, pet’s name etc which would only be known to AgeUK and the client.

Pure Retirement make it easy to say YES. The whole procedure, including David le Haye of Resposible Life was trouble free, professional and friendly throughout the process.
We will certainly use them again if we need a further advance.

Quick and easy to use,since I have been using Pure retirement there have been no complications.

Everything explained from day one.
Paperwork easy to follow.
Funds arrived in my account on stated day.

Pure are highly recommend by us. From our first dealing with them four years ago and our recent top up, they are thorough and explain every part of the application clearly and in depth.

Pure and simple

Easy to deal with, good experience, very professional. Highly recommended

This company is a total scamm of old peaple. My mother borrowed 44k from them on the equity from her house..they don't mention about the compound interest rate they sneak on .absulut sharks over 96k in interest.they have basically taken my mother house 🏠 6.4 interest rate is a scamm don't let you parents fall into there trap there advisers are all in on it .I'd like to know what percentage the advisers cream of for them self Sharks in the sea have more compassion. The law should stop these scammers from robbing old folk it's horrible what they can do with a pen

Prompt response, helpful, polite, friendly, informative and very efficient.