Pure Sports Medicine Avis 432

I started seeing Jessica Patel at PSM after my chronic neck pain got intolerable and she has been such a big help. She is extremely knowledgeable and really great at answering all my questions. She has a very deep understanding of muscles of the body and I really trust her diagnosis and treatment plans. Nearly every time I go for a session with Jessica, I leave with my neck and shoulders feeling much less painful and with more mobility. The exercises she gives me are very targeted to either relieving the pain, or strengthening the muscles which will help gradually. Feeling lucky to have found Jessica - couldn't recommend her enough!

I've been having physio all my life and never had such a smooth and easy experience. The whole team listened to my problems and returned me back to running way faster than expected. Cameron Siandri was my physio, and if you want to get back to what you enjoy most (e.g running in my case), he is the man with a clear plan! The best physio I have ever seen by a long way, lovely guy and focused on your goals. Will go back when I inevitably get injured again haha.

My experience was a really positive one due to the excellent care provided by Dr James Noake. He was also able to refer me to a physio with whom he works at Sports and Spinal Physio - the physio provided was extremely impressive also.

After a recurring shoulder injury over 5 years and having seen numerous physios, I was referred by my orthopaedic surgeon to Adam Goode for specialised rehabilitation around the shoulder in place of invasive surgery.

Adam was great and created a comprehensive treatment plan for me, and provided the general support I needed in dealing with an injury that prevented me from playing the sports I enjoy. He has a positive approach to recovery, which helped me to change my own mindset, and has a very deep understanding of muscles/the body and therefore how to treat different issues when they arise, which means you can fully trust his plans. The plans are customised for you as a person and for your specific injury, and I found them to be highly effective.

When further complications arose (not related to the rehab), Adam was also amazing at responding over email, arranging appointments and with the treatment. He communicated with the surgeons to ensure everything was coordinated, which was reassuring.

Adam truly understands how to rehabilitate shoulders and how to design a sustainable rehab programme that can change your life for good, rather than a quick fix. I still follow the exercises today and have fully returned to playing all the sports I enjoy. This is all down to Adam's rehab and support. I will be forever greatful!

Thank you Adam!

Great advices and treatments. Quick appointments.

I brought my father to see Dr. Noake regarding his ankle. My father and seen an number of different 'specialists' prior, yet no one gave him a fraction of the attention that Dr Noake did. We now have a diagnosis and actionable plan thanks to Dr Noake. We can't thank him enough.

I was suffering from severe knee pain after returning from Oct'22 active holiday and could not complete my normal gym, cycling or running activities. I saw Claire, one of the Chancery Lane Physios and her prompt diagnosis and subsequent rehab plan immediately helped to address the problem. Her professional, caring approach ensured my rehab plan was updated regularly during subsequent appointments. By late January 2023, I successfully returned to all my activities with the bonus of feeling much stronger AND running times also showed a marked improvement.
Thank you Claire for getting me back to normal AND MORE :)

Pure sports medicine - excellent in aid of recovery.
I suffered a major leg break in which I had almost no guidance as of to recovery time, physiotherapy plan or knowledge to the extent of my injury.
I had an initial conference with Chris Whittle in which he outlined a clear and structured plan to which would help me regain full strength. He had expertise I have never had the experience of being overseen under, as well as being a challenging and useful mentor in which I could communicate to him at any moment to help with my needs. He has helped me to a full recovery and I genuinely could not recommend his and all of PureSports’ resources - especially if you have suffered severe injury with lengthy recovery.

Excellent service provided by Lucas. I had a recurring, chronic injury in my feet, within 10 weeks I rarely feel pain anymore and my netball performance has definitely improved. Would recommend PSM and Lucas for any leg related ailments.

A big thank you to Lucas Attwood at the Chancery Lane clinic. I had an injury that I had developed while marathon training and Lucas has been brilliant getting me to the start line. Very supportive, proactive and responsive. I'd highly recommend Lucas and the clinic.

Lianne at Bank Pure Sports Med is fantastic. Two other physios could not diagnose me properly. One even told me it was purely stress related and in my head....

Within 30 minutes she diagnosed me and put me on the right treatment plan. Even after a few day I already feel significantly better. I wish I went here 2 months ago.

Glorified personal trainers

Visited Erin for diagnosis and treatment of a torn meniscus. I really feared that my running days were over, as I had seen another physio who didn't know what the problem was and just gave me ultrasound and massage which didn't work at all. Meanwhile, my knee was really painful and running was impossible. Erin was confident that I would run again and gave me short run/walk drills to keep me moving and exercises to strengthen the muscles around the injury. After a couple of appointments, covid hit, and I couldn't attend appointments or use the gym. I had a phone appointment with Erin, and she gave me alternative exercises which didn't need gym equipment. It did take ages (months) to get my knee strong enough to train for a marathon, but I was able to do this eventually and managed to complete, albeit very slowly, a trail marathon. I am so grateful for Erin's expertise and advice. I really felt that she understood the frustration of not being able to do something which is a big part of your life. My only gripe is that Pure Sports Medicine is expensive (to me anyway), but the service is excellent and the treatment worked. Many thanks!

PSM was recommended to me my a sport massage therapist as he had previously had a very good experience with them. Mine was frankly terrible. Having suffered with a condition for 18+ months, I contacted PSM to get access to their apparently expert and integrated team of practitioners. This was far from the reality. They allocated my case to the next available physio (who had no experience of sports injuries in my area). They gave me a couple of exercises that I could find on the internet and charged me £135 (that's not a typo - One Hundred and Thirty Five!) for their service. And then tried to tie me into regular treatment sessions. I was even told to get copies of previous X-ray and MRI so they could see what was going on. Turns out they weren't qualified to review scans, and they couldn't find the CD drive in their computer!! If that looked unprofessional, they then didn't have a pen in their office to write-up my notes. I raised this issue on email, got a token response and was told someone would look into it. 3 weeks later and I'm still waiting. Watch how quickly PSM reply to 5* reviews (within hours) but it takes them weeks to address negative reviews and complaints. Even when they do finally respond, they don't actually address any of your issues. They just make it look as if they did.

Lucas has been a God send to say the least. As a physiotherapist he is patient, professional, knowledgeable, caring, and competent.

At my first session I was extremely apprehensive, worried, and fearful that I was past the point of any help, that in fact my current situation, or as I was told, was permanent.
I have EGPA, and due to a flare up of the condition, I was left with peripheral neuropathy causing significant right foot drop. I was unable to stand or walk unaided, had next to no movement in the foot, and in constant pain. Normal day to day activities like taking a bath or simply getting dressed were near on impossible. Life had changed dramatically overnight; everything was a struggle.

Nine months down the line after following Lucas’ instruction and personal rehab plans, twinned with sheer perseverance on both our behalf’s, I’m ecstatic to say I have my life back. Normal day to day activities are no problem, I am effortlessly walking miles every day and have near on normal movement. I am also happy to say that the pain has dramatically decreased.

Lucas has helped me in many ways. My confidence, which was all but gone is now back.
He has a natural ability to highlight positive thoughts and redirect any negative thoughts which is imperative to any healing process, whether mental or physical.
Lucas was able to answer my multitude of questions, quickly, patiently, and easily, an obvious sign of his extensive knowledge. Lucas always kept his responses comprehensible and realistic, assuring me that nothing is impossible with hard work, this resonated with me personally, giving me a much-appreciated push.

I cannot rate Lucas’ professionalism and expertise highly enough. He took the time to assess my condition, tailoring various plans that reflected my specific needs as my healing progressed. I will continue to follow those plans till I reach full recovery.

I would not hesitate to see Lucas again or to refer him to friends and family, they’ve seen the dramatic change for themselves so really wouldn’t need persuading!

Avoid PSM as the service is very poor. The staff are untrained and they give you incorrect information when you arrive. Poor aftercare service.

Jordan has been an excellent Physiotherapist and a good support over the 9 or so months that I was seeing him. When I first met him I was pretty limited with what I could do physically due to my injury, but he steadily got me back to full ability, educating me along the way about maintenance and injury prevention when I return to training / daily life. I would definitely recommend him!

Fantastic experience with Huub over the last few months.

Thanks to his expert advice and progressive programme, I am now able to compete and train at my highest ever level, totally pain-free (knee and back trouble previously). Can't recommend Huub enough for anyone looking to grow strength, flexibility and perform more effectively. 5*

Friendly reception in arrival, backed up by very good initial appointment and discussion on the difficulties and back pain I was experiencing. Sessions with Tony Robinson and Alice Mason got to the root cause, a program of soft tissue massage and exercises to release a trapped nerve were carried out which relieved and eliminated the pain. A very good result.

I've been visiting Pure Sports in Bank for 3 months ahead of an upcoming snowboarding trip. Nick G has been great in helping me build up strength and confidence in my knee which I have not had for years. The facilities are also great and the use of the gym between sessions is particularly helpful. Would highly recommend!