Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 2 sur 5 étoiles

I went to the clinic for some mild stiffness / pain in my food/ankle joint - I was concerned it may become a long term issue, and I'd just started training for my third marathon, so wanted to get it... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I’d just had a procedure on my back and booked physio to keep recovery on track. The clinic cancelled multiple sessions on the day—I didn’t complain and asked for another therapist: “fully booke... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

5 Star Experience working with Jack Bain! His professionalism, expertise, and follow through always left me impressed. I worked with Jack for over a year while he helped me first recover from a trauma... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is now my second visit to Doctor Mike Burdon. The first time he cured ITB bursitis in my knee joint and I was recently under his care again for an ongoing hip issue. As always Doctor Burdon worke... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de rééducation

Informations provenant de diverses sources externes

We are an expert team of sports medicine and musculoskeletal specialists, dedicated to ensuring our patients receive the very best treatment and enable them to lead the active lives they deserve.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

432 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Excellent treatment

Excellent treatment, first rate facilities - brilliant clinicians, great understanding of my clinical needs - highly recommended.

3 janvier 2023
Avis spontané
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Réponse de Pure Sports Medicine

Hi Gaurav, thank you for your 5-star review! We very much appreciate it and are so glad that your experience with us has been so positive. Thank you again, we'll be sure to pass your comments on to Pierre at our St Paul's clinic.

Noté 5 sur 5 étoiles

My back issues sorted by Zachary in…

My back issues sorted by Zachary in four visits - I'm extremely happily surprised by this result

14 novembre 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hi there, thank you for taking the time to leave a 5-star review for Zachary at our Canary Wharf clinic. We're so pleased that you've seen such benefit from your Physiotherapy treatment, and glad that you're feeling better.

Noté 1 sur 5 étoiles

Whilst I can’t give a review on…

Whilst I can’t give a review on treatment, I spoke to someone this morning who was passing on messages between myself and someone else who works at Pure Sports Medicine - after the Bupa website said they can help with neurological problems, I get told they can with a doctors referral which I said I can get, and I explained what had happened and hear in the background ‘can we help someone that had a brain tumour/stroke’ who had a response of ‘oh no we can’t do that’ making me feel awful about myself and getting help, so I wouldn’t recommend trying to get help from this company.

23 décembre 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hi Josh. We apologise profusely that you have been made to feel this way and the distress this experience has caused. It is not acceptable and we will be sure to investigate this within our team and take appropriate action to ensure it doesn't happen in the future. We want to assure you that we aim to offer help to all who contact us with medical concerns and, if you would be willing, we would like to continue this conversation with you in more detail and see if there is any way we can help. Please contact us directly at media@puresportsmed.com where a senior member of our clinical team will discuss your concern with you. With our sincerest thanks for offering your feedback, we hope to hear from you soon and apologise again for the distress this has caused.

Noté 5 sur 5 étoiles

Friendly and professional service

From the reception/admin staff to the consultant everyone was professional, knowledgeable, helpful, and friendly. Brilliant customer service and most importantly they resolved my medical issues, after months of struggling to get a diagnosis.

8 décembre 2022
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Réponse de Pure Sports Medicine

Hi Caroline, thanks so much for taking the time to leave your feedback. We're pleased that your experience with us was a positive one and that you felt welcomed and supported by all staff. We're grateful to have had the chance to help you resolve your issues and find the correct diagnosis - after all, that's the key to finding the right treatment path.

Noté 5 sur 5 étoiles

Great rehabilitating massage

Have had several back/shoulder/neck massage sessions with Emanuela at Canary Wharf branch. Superb! Very professional and friendly approach. Hits the spots with perfect strength and intensity. Thank you.

6 décembre 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hello, thank you for the 5-star review for Emanuela at our Canary Wharf clinic. We're glad we could support you with your back, shoulder and neck pain with soft tissue therapy, and that you found it so beneficial.

Noté 5 sur 5 étoiles

Transformation in mobility, and discomfort gone

Having had chronic shoulder and neck pain for many years post a series of dislocations and fractures and subsequent surgeries I visited Ruby (Sports Massage) at the Kensington Clinic for help with an acute flare up. She really helped manage that, but referred me to Ash (Physio) to further explore issues.

Having been through this several times I was a little sceptical - but I’ve genuinely been amazed at the progress made. As a regular gym goer, there were a number of exercises I thought I’d never do due restricted movement etc, but the analysis and approach from Ash was far broader than the acute injury I came in for - as such, range of move has greatly improved (and as a result so has my training). Plus complete relief of the chronic pain I’d come in for…

I can genuinely say that circa 3 years after a spinal fusion this is the most comfortable my neck has ever been…

4 novembre 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hi Andy, thank you for taking the time to leave your feedback - especially the wonderful comments about Ruby and Ash. We're so glad that you're feeling your best in 3 years, and we're grateful to have been able to be a part of your rehab process and help you get to this point. We hope that you continue to see the benefits of your treatment, and enjoy pain-free gym-training, for a long time to come.

Noté 5 sur 5 étoiles

Jordan very helpful

Jordan was hugely helpful, quickly identifying my back issue and, crucially, giving me practical, manageable exercises to do each day to solve the problem. Highly recommended.

15 novembre 2022
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Réponse de Pure Sports Medicine

Hi James, thank you for taking the time to leave your feedback for Jordan at our Canary Wharf clinic. We're glad to have been able to support you through your back rehab. As a result, we hope you're able to live the active life that you deserve, pain and injury free, for a long time to come.

Noté 5 sur 5 étoiles

Sophie Whitehead is brilliant at…

Sophie Whitehead is brilliant at alleviating neck and shoulder pain (due to bad posture re desks, working on laptops, iPads etc). 2 sessions with her and it was gone and that was 1st massage in over 2 years. Can't recommend highly enough.

11 octobre 2022
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Réponse de Pure Sports Medicine

Hi there, thank you for your 5-star review for Sophie at our Raynes Park clinic. We're pleased to have been able to relieve your neck and shoulder pain with Soft Tissue Massage Therapy. We hope you continue to see the benefits of the treatment and able to work pain free.

Noté 1 sur 5 étoiles

Nearly two years on from taking a…

Nearly two years on from taking a course of exercises prescribed to me by Dean Sutton at PureSport Bank, I still have recurrent knee pain and arm pain from a pinched nerve in my neck. I went to Dean for exercises for osteoporosis and he encouraged me to lift weights that were just too heavy for my level of fitness. I did voice a concern that perhaps my joints were not ready for that degree of loading, but was brushed aside. PureSport initially gave me some free physiotherapy when I reported the injuries, (which actually made my knee a lot worse) but when I asked for compensation, they cut me dead. I have since paid a huge amount of money to various other physios, trying to recover, and I have even seen knee specialists, but it seems that the damage is permanent and I will always have a fragility in my neck and knee which translates into regular bouts of pain if I go beyond certain set limits of activity. I am beyond angry about this as I had never had any pain before I went to PureSport. PureSport did not take proper care of me, they wrecked my fitness, and I bitterly regret ever having contacted them.

11 novembre 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hi there, thank you for taking the time to leave your feedback. We are sorry to hear that you are still experiencing pain in you knees and neck. We work hard to try and resolve any issues people have with their care, as we truly want to help people reach their goals and live better, more active lives. Unfortunately we were unable to achieve a solution that you found to be satisfactory. We welcome all feedback and always review our care to see if anything could be done differently for a better outcome. Thanks again, and we wish you the best with your recovery journey.

Noté 5 sur 5 étoiles

Professional and competent doctors

Professional and competent doctors, accountable, amazing service.

2 novembre 2022
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Réponse de Pure Sports Medicine

Hi Francesca, thank you for the 5-star review! We're pleased that you found your appointment with Dr Jawad helpful and professional. Thanks again.

Noté 5 sur 5 étoiles

Would highly recommend

I have been seeing Andrew at the Canary Wharf branch regularly since October 2020, following a knee injury requiring surgery. Andrew's knowledge really helped any worries leading up to the surgery and he was always patient with the many questions I had. The care after the surgery was also brilliant, always ensuring that I had a plan to follow, so I knew roughly when I could get back to doing sport.

Less than 2 years post surgery, I am now back to climbing and running, with my first half marathon coming up in a month! I would highly recommend Pure Sports Medicine.

10 août 2022
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Réponse de Pure Sports Medicine

Hi Jessica, thank you so much for the 5-star review for Andrew at our Canary Wharf clinic! We're so pleased to have been able to support you with your post-surgical knee rehab, and we want to wish you the very best of luck with your upcoming half marathon - you're going to smash it!

Noté 5 sur 5 étoiles

Great service, thanks for the support

Great physio, really helped my recovery from back injury

6 octobre 2022
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Réponse de Pure Sports Medicine

Hi Connor, thank you so much for the 5-star review! We're glad to have been able to support you through your back rehab.

Noté 5 sur 5 étoiles

Aisling -- best physio!

I've been going to Pure Sports for a couple of years now and have seen major improvements in my neck and shoulder pain -- which previous doctors have been unable to improve with injections or other exercises. Aisling is an amazing physio that keeps the sessions energetic and fun with lots of variety. Her positive attitude on top makes it all a joy! Thank you!

3 octobre 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hi Anne, thank you so much for taking the time to leave such a wonderful review for Aisling at our Kensington clinic! We're so pleased your experience with us was so positive and that you have seen such great results from your treatment. We glad to have been able to support you through your neck and shoulder rehab.

Noté 5 sur 5 étoiles

Top quality treatment and empowering advice

I briefly lost control of my body when I was hit during a light sparring session. I then started to develop pain in both hands. I saw Dr James Noake, who I had previously seen for a knee issue, at Pure Sports Medicine Bank the next day. James was attentive and reassuring. He sent me for a MRI of my cervical spine, which revealed severe cervical stenosis at 2 levels which was causing radiculopathy (pain from nerve root impingement). James organised a referral to a spinal consultant who recommended surgery. I wanted to explore all of the surgical and non surgical options. I discussed this at length with James - including by email when he was on holiday - and he organised a second opinion from another consultant. That consultant confirmed that I needed surgery both in order to protect from further injury or degeneration and to enable me to return to full activity.

To be told that I needed significant surgery was a real shock. James put me back in the driving seat. The discussions I had with him, and the second opinion for which he referred me, enabled me to make decisions about my care with a full understanding of the risks and benefits, and the alternative courses of action.

It also reflects my experience with him when he treated me for my torn medial meniscus. He explained the surgical and non surgical options. I wanted to try conservative (i.e non surgical) treatment, which is effective in about 2/3rds of cases. When that failed, I had surgery, which has been completely successful.

I am extremely grateful to James for his support, advice and treatment. His medical judgement is first rate. And his approach is to empower informed patient decision-making, which is very important to me.

Thank you, James!

5 septembre 2022
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Réponse de Pure Sports Medicine

Thank you so much for taking the time to leave this absolutely incredible review for Dr James Noake at our Bank Clinic! We are beyond thrilled that your experience has been so very positive and that you felt you were able to regain control of your recovery journey. We are passionate about education and working together to find the best course of action for each individual, so we're very glad to have successfully provided this for you.
We're glad to hear the surgery was a success and hope that you are able to move forward, pain and injury free. Thank you again.

Noté 5 sur 5 étoiles

I attended Pure Sports at Chancery Lane…

I attended Pure Sports at Chancery Lane clinic for physioptherapy on my shoulder injury by Claire Park. The treatment and care were absolutely excellent and I was delighted with the service.

29 septembre 2022
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Réponse de Pure Sports Medicine

Hi Herbert, thank you for leaving a great review for Claire at our Chancery Lane clinic. We're glad that your experience with us was a positive one and that you felt that the treatment and level of care provided was excellent. Thank you again!

Noté 5 sur 5 étoiles

Successful shoulder injury rehab.

I worked with Jordan to resolve a stubborn shoulder pain that was I was struggling to shake. He was very pleasant to deal with, and readily formulated an effective treatment plan which quickly yielded results. He used my feedback combined with testing data to monitor progress and ensure the program was responsive to my needs. Exercises (supported by clear explanations, demonstrations, and rationale) were varied, avoiding any sense of rehab as a ‘chore’. This was supported by encouragement and positive reinforcement throughout. Each time I’ve needed physio support, I’ve had a very positive experience from the Pure Sports Med team. Would recommend highly.

26 septembre 2022
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Réponse de Pure Sports Medicine

Hi Rue, thank you for your wonderful review for Jordan at our Canary Wharf clinic. We're so pleased to have been able to support you through your shoulder rehab and that you felt the treatments, processes and reasoning was so well explained to you throughout. Thanks again, and we hope you continue to see the benefits of your treatment for a long time to come.

Noté 5 sur 5 étoiles

I had a wonderful experience with Jack…

I had a wonderful experience with Jack for 6 months of my physiotherapy post ACL reconstruction surgery, thank you! Very pleasant gym with a lot of equipment, lovely staff, very friendly and professional!

21 septembre 2022
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Réponse de Pure Sports Medicine

Hi Aleksandra, thank you so much for taking the time to leave a 5-star review for Jack at our Moorgate clinic! We're grateful to have been able to support you over the last 6 months through your post- ACL surgery rehab, and that you had such a positive experience in our clinic.

Noté 5 sur 5 étoiles

Erin @ Finsbury Square

I have had various physio with Erin @ Finsbury Square for some years. She has been brilliant. Her medical knowledge, advice, consideration are all top notch. I have had complex issues with my lower back, a knee replacement issues with the other knee, and both hips. Nothing was too complex for Erin and she was always able to break it down into short term and long term goals. She took measurements at different stages and reminded me of the progress I was making when I was getting discouraged. Her notes were meticulous and her memory excellent. Over an extended period (5.5 years) she reminded me of previous issues that we were able to overcome. I only moved on as I retired and no longer in London and she has been invaluable as I transitioned to other providers.

15 juin 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hi John, thank you for your wonderful comments about Erin at our Moorgate clinic. We are so pleased that you have had such a positive experience and felt so well cared for throughout your back, knee and hip rehab programmes. Knowing that you felt everything was well explained, and no problem was too complex to overcome, is truly music to our ears. We hope you see the benefits of the treatments with Erin continue in to the journey with your new practitioners.

Noté 5 sur 5 étoiles

I recently sought help from Pure Sports…

I recently sought help from Pure Sports Medicine for help in relieving lower back discomfort and strengthening my core after 2 pregnancies and hernia repair surgery. Alice was very calm and kind and very knowledgeable. I started to feel better after the first session and have continued to feel improvement after each further session.

14 septembre 2022
Avis spontané
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Réponse de Pure Sports Medicine

Hi Kate, thank you for taking the time to leave a wonderful review for Alice at our Raynes Park clinic. We're grateful to have been able to support you through your back and post-surgical rehabilitation via physiotherapy and strength work. Knowing that you felt better after just one session is truly music to our ears. We hope you continue to see the benefits of your treatment for a long time to come.

Noté 5 sur 5 étoiles

Fantastic treatment from Alice

After visiting another physiotherapy clinic without success re a debilitating chronic muscular pain issue I had been dealing with for over a year, I began seeing Alice at the Raynes Park branch a few months ago.

From my first appointment, Alice quickly got to the root of my pain - which turned out to be more complex than previously diagnosed - and created a targeted stretching and exercise plan which was complemented with weekly sessions at the clinic. She also taught me a series of breathing techniques to help cope with the regular pain flare ups I had been experiencing, which, combined with Alice’s positive and reassuring outlook throughout my treatment, have been hugely helpful to me both physically and mentally.

In a short time, I have already seen a significant reduction in pain levels and I’m now getting back to doing activities I have not been able to do for over a year. I wish I had found Alice sooner!

8 septembre 2022
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Réponse de Pure Sports Medicine

Hi there, thank you so much for taking the time to leave such a wonderful review for Alice at our Raynes Park clinic. We could not be more pleased that you chose us, and that you have seen such an incredible response to the treatment plan Alice created for you. We understand that pain, especially chronic pain, can be completely life changing and affect every part of your life - so to hear that you are able to return to the activities you love, is truly music to our ears. We hope you only continue to see the benefits of your treatment!

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