Qdoba Avis 

The worst of the worst, in every way.

What was advertised:
I was looking at the picture of their Nachos, a pile of crisp tortilla chips with various meats and cheezes that I could select. That is what I wanted.
Ordering:
Using their online ordering page for delivery food is nearly impossible. I tried 4 times before giving up and taking what I was forced to order. There were other choices listed in their confusing array of selections, but it would not accept the items I selected. Nevertheless, after accepting the items they allowed me to select, I expected a minimum of something that resembled the picture.
What arrived:
I received a cardboard saucer filled with slop and a paper bag filled with the remnants of well crushed chips. The slop, reminiscent of what one dumps into a pig trough, comprised all the toppings and sauces I had ordered; NOT on the chips but randomly scrambled, cold, in a bowl.
The Food:
It actually did taste OK, but I could hardly force myself to eat the cold slurry. It looked regurgitated. Dumping it on cold chip fragments did not help.
Summary: NEVER again. Never.

The guacamole was tasteless and over the night on the next day turned black. The queso used to be thick but now is runny. Disappointing. We used to love their food.

Save your money this place is disgusting, Go to Chipotle . Gnat's in my food

she ripped my burrito in front of my eyes and the drink machine wasn’t even on when my brother tried getting his drink.. i turned it on myself

We had Qdoba catered at work and it was amazing! The food was fresh, hot and delicious! Vanessa from the Sarah Place NW store was attentive to our requests and set up the buffet beautifully. We definitely will be doing this again! Just thinking about it at 6:30 am is making my mouth water! Thank you, Vanessa, for the amazing lunch! Sonja. Knowledge Beginnings Rochester Mn

I visited this restaurant in my area for the first time...I wanted a taco bowl salad...to say.. honestly...it was disgusting...the beans were mushy and tasteless...the quacamole had no flavor...the bowl was stale...I ate a quarter of it and threw it away!Just awful!And the brisket meat was cold and stringy!YUCK!!!

I love Qdoba and usually visit weekly, but today I encountered the rudest employee I've ever met. While in Hoboken, I sat outside on some chairs with my kids and was told to leave because I wasn't a customer. The employee even threatened to call the police. When I mentioned that I frequently spend money there, the employee responded that it didn't matter. I won't be patronizing Qdoba anymore.

We ordered catering on Friday, June 28. We had 15 guests arriving at our home at 6 and were tied up for the day so we asked our parents to pick up our order. I advised my parents warmers and silverware, plates all were included in my payment. Once I arrived home at 5:30 the food was there and my parents said they said warmers were not included ( I ordered with their assistance), rushed to call them the manager Will I believe said he would take care of it but I would have to run by and pick it up .. its now almost 6 I run there and he says he misinformed me and they are out of the warmers. He puts his boss on the phone who says I got what I ordered and warmers were not included. I advised her I ordered with the help of there team and she tells me to go to Walmart and buy my own warmers. So a trip made 20 min each way. I rush home and put the food in the oven.. now out food had sat out for an hour without heat.
The GM was rude and disrespectful! I told her I wanted a refund. She said hell no you got your food. So I put dispute it with my CC. They ruined our family gathering with my out of town family. After being outside in the heat all day I had no chance of even getting a shower. Absolutely would never order from them again…this is clay trace center location.
The noblesville location did a wonderful job 2 months prior and were extremely helpful even offered to come set it up for free!

The amount of food or should I say the lack of food the last 3 times I have been ridiculous. Every time I ask about why the portions are so small I get a hateful attitude that is I want some more corn or lettuce I can have some but that is all the rice, beans and chicken I can have. Come on I am the customer. I should be able to purchase a fair amount of food for $36 to $50. I am going to rethink my go to places to eat.

Qdoba is a great place. I like bowls with potato, cheese, guacamole, pico de galo, and greens.

**********PLEASE READ**********

*******RACIEST*******RACIEST*******RACIEST*******

On 6-13-24 went into Qdoba @ 6965 S Rainbow Blvd In Las Vegas NV. around 10:45am, there was 1 guy in line ordering his meal. I politely walked past him and made a gesture to the lady behind the counter that I was going to wash my hands. She looked at me like I was not a nice person. So I proceeded to the restroom but the door was locked, I came back to the counter and the same lady that looked at me crazy walked away, I thought she was getting the key to the restroom. I waited about 1 minute and she never came back. The other young lady that was making the young man his meal kept looking back at the other employees like "will someone let this man in the restroom" so finally I ask to speak to the manager, A lady comes out and said our restrooms are for customers only. I said to her that I am a customer but i'd like to wash my hands first before I order my food. She said NO! it's company policy that you have to order first.I said so you want me to order my food and either take it in the restroom with me or leave it on the counter until I finish washing my hands? Only GOD knows what would happen to my food! NO THANKS!! She said its company policy that you have to order first.I said what is your name so I could address you correctly to corporate? She said that she was not going to give me her name. I said ok. So I sat at a table and tried numerous times to get in touch with someone at corporate. With ABSOLUTELY no luck just voicemail asking me to email them for questions or concerns. (What a waste of time!) While I was sitting at the table I could hear the ladies talking about me in Spanish. LITTLE DID THEY KNOW I SPEAK SPANISH!! So I go back up toward the counter the so called manager runs behind the wall. I ask the other young lady can you ask the manager to come back out and talk to me? She call the lady behind the wall in Spanish and ask her to come to the counter.The so called manager behind the wall said NO in Spanish. THERE WAS NO ONE IN THE STORE BUT ME AND THE 4 LADIES, I WAS NOT A THREAT, NO PROFANITY OR YELLING! So I said again in a polite voice I JUST WANT TO WASH MY HANDS BEFORE I ORDER. Then the so called manager said to the nice young lady in Spanish to let him wash his hands. She opens the door and I said to the nice young lady i'm sorry I just want to wash my hands before i order my food and i will order something. After washing my hands. I went to the counter and the nice young lady was ready to help me. I said to her will you please ask the manager to come out here? From behind the wall she said NO in Spanish! All I wanted to tell her is that I speak Spanish and I didn't appreciate them talking about me. Since she wouldn't come out i said to the nice young lady i'm sorry but I will not be ordering anything. I am a business owner here in Las Vegas & we sometimes have our staff meetings at this location. NEVER AGAIN!I see why some people trash resturants, cause a scene & knocking stuff over. I really understand now!
Then I finally get back to the office and have time to email corporate, I email them 4 times with my phone number asking for a phone call. Finally I get a email asking for more information so they can respond. I replied "What more do you need" CUSTOMER SERVICE! Then later then afternoon I get a email from a guy by the name of Jason from Qdoba asking me how was my email from Jason? REALLY!!! I wish I could have given him 0 stars but it wasn't available. I ask for a PHONE CALL 4 times and i get a stupid email! Very poor customer service! So Today is 6-14-24 around 9 am and I email corporate again asking for a phone call before I write a terrible review about my experience. Just as I thought about 2 hours later I get an email asking for more information. Is it really that hard to pick up the phone vs emailing? If a customer of my company ask for a phone call that's what he or she is going to get! Why play games. This review could have never made it online to millions if someone would have just called! Qdoba you have lost a customer and maybe more will follow after reading this!
Have a better day!

**************************RACIST*************************

I placed an online take-out order at the W Main location in Kalamazoo, MI. When I arrived to pick up my food, several of the ingredients that were required to make the food that I ordered were out of stock so my order was never fulfilled. Frustrating but I can live with that as I understand that situations happen. I was told that no staff member had the ability to refund my money while I was there and that I had to contact corporate to figure it out. Again, frustrating but not the end of the world. My biggest complaint is the condition of the store as it was a complete mess and absolutely gross! Dirty/used food containers piled up on the shelf where the menu items are assembled, more dirty/used containers piled on the counter behind the serving station, napkins and other items strewn all about the floor. And, it couldn't be anymore evident that not a single staff member cared at all. I even had a quick conversation about the restaurant's condition with another customer who had returned to question her food order. In the last couple of years, I've hesitated to go to this location due to the lack of cleanliness but decided to give it another try as it's the closest Qdoba to my house. I will never, EVER, go back to this Qdoba again. So disappointing!

I don’t know if I accidentally ordered the appetizer bowl or what, but the general manager at the Collegeville location must be joking with these tiny portions. Seriously, I’m paying $12.99 for a bowl and this guy gives me a quarter scoop of rice... The bowl wasn’t even halfway full! I could see the bottom of the bowl, that’s how empty it was. This guy needs a serious talking to because he pulls this stunt every time and I’m over it. If I could give zero stars, I would. This guy’s a joke!

Wow! excellent customer service by one of your managers who went above and beyond to make sure the catering was successful. We paid a lot of money and wasn't sure how it would work, but Kyle had everything ready. As an individual, I have been coming to the Mill Creek location for years and love the products and food.

Fantastic food! But please fix the giant pot hole in your East Peoria location!

Colton was awesome. Very knowledgeable about the menu items. We loved what he recommended.

I love getting food from here its been my favorite food since the day they opened , I come quite often each time it's always great service. always satisfied each time I get food

On February 23, 2024, around 4:40 PM at this location 10934 E US Highway 36
Avon, IN 46123
United States
My Mom and I entered this establishment and received the worst customer service. No sense of urgency, nasty attitude, burnt chicken services is unacceptable.

Gull Rd Qudoba Today went in two people were working the front VERY sweet and greeted all their customers and even chatted with each one. Very sweet and professional. More places need employees like these too! WAY TO GO Devin and Kristin at the Gull rd location. These two work well together as well. I love going here from my lunch break always both happy and so friendly!!