I’ve ordered from QBO a few times now and the quality and the service is brilliant. My last order arrived with the wrong colour jumper, customer services, Renata, sorted out the problem swiftly an... Voir plus
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Lisez les avis des autres
Used first time, easy website, customer services A 1, replied to query promptly, fast delivery, M&S red chinos with 4 pockets very good quality, normally Size 10 but had to return and order size 8 wh... Voir plus
L'entreprise a répondu
The items for sale are not seconds yet the prices are amazing. I only discovered the Quality Brands outlet recently when I purchased a beautiful Seasalt River Cove dress at a fraction of the recommen... Voir plus
L'entreprise a répondu
Accidentally washed my favourite M&S black & white cropped trousers in with a black washing and spoiled them through dye transfer. Was searching for a similar product and was so delighted to find the... Voir plus
À propos de l'entreprise
- Magasin de vêtements
- aussi dans
- Boutique de robes
- Fournisseur de textile
- Magasin de vêtements pour enfants
- Magasin de vêtements pour femmes
- Magasin de vêtements pour hommes
Écrit par l'entreprise
Buy High Street and Designer clothing for a lot less than the original high street price. We're a little like TK Maxx, but we're a small family run business based in Surrey, UK. - A lot of our stock has it's original brand labels removed or disguised, but the quality is the same, you just pay less! Plus the labels aren't seen when you wear it, let's just say it's our little secret. - Same day dispatch (order up to 3pm). Free Standard UK Delivery (Over £35) using Royal Mail. Next-Day delivery and Special Delivery are available for you too. - You also have 30 days to make up your mind and decide if you want to keep or return an item.
Coordonnées de contact
38A Holmethorpe Avenue, RH1 2NL, Redhill, Royaume-Uni
- 01737668374
- info@qbodirect.com
- qualitybrandsoutlet.com
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Great
Ordering was so easy and stress free.prices were very competitive,delivery was very quick, quicker than quoted. Would definitely use again
6 septembre 2024
Réponse de Quality Brands Outlet
Dear Rachel,
Many thanks for your lovely feedback and for your 5-star review.
It means a lot to us.
We are pleased to learn that you had a good experience shopping with us especially since we will beseeing you again here at QBO.
We look forward to serving you again.
Warm Wishes,
QBO Team
First time I used this store
First time I used this store. Found some great quality clothing at a very reasonable price. Arrived quickly. Thank you
6 septembre 2024
Réponse de Quality Brands Outlet
Dear Barbara
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Not positive
The item arrived promptly but the size was incorrectly labelled and was several sizes too large.
27 août 2024
Réponse de Quality Brands Outlet
Dear Ann
we're very sorry to read your review. We've double checked our emails / messages and don't appear to have been contacted by you about this problem. If an item is incorrectly labelled then we would welcome the opportunity to put things right by organising a return or exchange. Please do get in touch with us at info@qbodirect.com and we will do our best to sort this out. For information, you have 60 days to organise a return when you purchase from our website.
We hope to hear form you soon.
best wishes
Customer Service
Quality Brands Outlet
Réponse de Quality Brands Outlet
Thank you for taking the time to leave a review. All feedback is welcome and we use this to share with the whole team about both good and bad experiences.
best wishes
Customer Service
Quality Brands Outlet
First time customer
Great first experience and wouldn't hesitate to order again. Very fast delivery.
2 septembre 2024
Réponse de Quality Brands Outlet
Thank you so much for taking the time to leave a review. We're really happy that you were happy ☺️
Réponse de Quality Brands Outlet
Thank you so much for taking the time to leave a review. We're really happy that you were happy ☺️
Quality brands outlet are excellent
Quality brands outlet were excellent. Their communication, dispatch times and packaging were all perfect. I had an issue with one of the items and they sent a replacement next day and were extremely apologetic.
12 août 2024
Réponse de Quality Brands Outlet
Thank you for leaving such a lovely review. We do appreciate that things can go wrong at times and therefore will work very hard to put any problems right. Hope you shop with us again soon.
best wishes
Customer Service Team
Quality Brands Outlet
Réponse de Quality Brands Outlet
Thank you for taking the time to leave a review. All feedback is welcome and we use this to share with the whole team about both good and bad experiences.
best wishes
Customer Service
Quality Brands Outlet
Réponse de Quality Brands Outlet
Thank you so much for taking the time to leave a review. We're really happy that you were happy ☺️
Réponse de Quality Brands Outlet
Dear Paul
Thank you for your kind feedback. It means a lot to us to hear it.
We can't wait to serve you again.
Kind Regards,
QBO Team
Trousers fit
20 août 2024
Réponse de Quality Brands Outlet
Dear Customer,
Many thanks for your 5-star review.
It means a lot to us.
We look forward to serving you again.
Warm Wishes,
QBO Team
Very good service.
19 août 2024
Réponse de Quality Brands Outlet
Dear Doreen
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Réponse de Quality Brands Outlet
Dear Colin,
Many thanks for your lovely feedback and for your 5-star review.
It means a lot to us.
We look forward to serving you again.
Warm Wishes,
QBO Team
Réponse de Quality Brands Outlet
Dear Pamela
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Superb bargain acquired from Quality Brands Outlet
My Wife saw a Skirt which she liked at Quality Brands Outlet; it was at a very reduced price.
I purchased the Skirt for my Wife and it arrived very promptly, plus it was exactly as described by Quality Brands Outlet.
My Wife is absolutely delighted with it.
20 août 2024
Réponse de Quality Brands Outlet
Dear Richard,
Many thanks for your lovely feedback and for your 5-star review.
It means a lot to us.
It's great to learn that our customers are happy with our services, delivery speed and most especially our products and prices.
We look forward to serving you again.
Warm Wishes,
QBO Team
Ordered and paid for item waited no…
Ordered and paid for item waited no sign left email asking when delivery? Message back item not in stock
13 août 2024
Réponse de Quality Brands Outlet
Dear Caroline,
we're sorry to read your message. We've investigated what happened to your parcel and according to DPD, the parcel was refused when they tried to deliver and was therefore returned to us. (We have no more information from the courier than this).
We did email this to you but we didn't receive a reply when asked how you would like to proceed. We therefore initiated a full refund on the 21st August.
It looks like a communication error has somewhere let us down. We would be more than happy to resolve this problem should you contact us directly at info@qbodirect.com
Best wishes
Customer Service
Quality Brands Outlet
Réponse de Quality Brands Outlet
Dear Deborah
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Lovely Jacket for less than I was expecting to pay
Good communication. Fast delivery and a great product. I’m very happy with my purchase. It’s always good when you find the perfect jacket and the price is less than you are expecting.
19 août 2024
Réponse de Quality Brands Outlet
Dear Sarah
Many thanks for your lovely feedback and for your 5-star review and kind words.
It means a lot to us.
We look forward to serving you again.
Warm Wishes,
QBO Team
Easy will use againsite to use
Easy site to use, good delivery and of course los of choice quality brands excellent prices.
19 août 2024
Réponse de Quality Brands Outlet
Dear Irene,
We are pleased to find out you had a good experience shopping with us.
We can't wait to serve you again.
Kind Regards,
QBO Team
Réponse de Quality Brands Outlet
DearJC
We are pleased to find out you are happy and satisfied with your purchase.
Enjoy your new garments.
We can't wait to serve you again.
Kind Regards,
QBO Team
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