My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... Voir plus
L'entreprise a répondu
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My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... Voir plus
L'entreprise a répondu
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... Voir plus
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... Voir plus
L'entreprise a répondu
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... Voir plus
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
340 Hook Road, KT9 1NU, Chessington, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
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I received my very first order from Quality eyes contact
Lenses in the post on Saturday, they were very well packaged as able to get through letterbox. I would have ordered two months supply, however the postage is only free for orders above £99.00 my order came to £51.93 including postage for two boxes.. I think postage should be free for ordering more! You would have had a bigger sale Quality eyes.
Good price and free delivery/ what more could you want?
Apart from the fact that the price had gone up I was very pleased with the service.
The product is good and as described but delivery was very slow.
Purchased glasses worth neatly £2000. They fell only after 3 months due to poor manufacture and fitting. Eyesey were not prepared to accept responsibility. I went to the manufacturer and they referred me to another supplier agent in Northwood where the glasses were replaced free of charge. I shall never use this opticians again.

Réponse de Quality Eyes
I have been using this supplier for my contact lens requirements for some time now.
Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of delivery.
I would not go anywhere else for my lenses, and very happy to give Quality Eyes my Highest Recommendation.
Kindest, Brian Goodhand JP - Denton, Manchester.
Excellent company - I have purchased my contacts from Quality Eyes for a number of years. Speedy despatch of orders and good customer service, should you have a need to contact them.
Had an issue with the website over Christmas period. Was contacted as soon as possible afterwards, problem sorted out and order placed.
Great customer service.
Fast and reliable as always. Moved recently to USA and got my delivery in less than 10 days at my doorstep here.
On time always, good packaging, product is always perfect and it is easy no need to buy monthly payment, if you want to buy just once you can.
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