My order for contact lenses was not delivered and Quality Eyes are refusing to either send a replacement order or refund my money. This dispute has been going on for 6 months. Very poor customer servi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have been using this supplier for my contact lens requirements for some time now. Totally happy with the service provided, bearing in mind, the efficiency, quality of product, price and speed of... Voir plus
The service from Quality Eyes was great - except that the product itself was terrible. Three pairs of Clariti XR contact lenses costing over £60 total, and each lens tore within a week. I’ve been wear... Voir plus
L'entreprise a répondu
Quality Eyes. excellent people to for all your contact lens , I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Quality Eyes is a UK based company. We pride ourselves on being the most trusted online retailer for contact lenses. Our standards are high, so you will always recieve quality products and service. FAST delivery on all UK orders, contact lenses to your door at the click of a button.
Coordonnées de contact
340 Hook Road, KT9 1NU, Chessington, Royaume-Uni
- 0207 856 0586
- info@qualityeyes.com
- qualityeyes.com
3,7
Moyen
3 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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They were brilliant
They were brilliant. There was a problem with the delivery and they sorted really quickly and very professionally.
Thanks
23 juillet 2022
A fast efficient & well priced service
A fast, efficient & well priced service as ever!
21 juillet 2022
Easy reorder system and delivery was…
Easy reorder system and delivery was quick. Products arrived well packed, through the letterbox and no damage.
Price was very good!
21 juillet 2022
Recommended
Great website, excellent customer service. Promptly resolved any problems and questions.
18 juillet 2022
Prompt delivery of product.
17 juillet 2022
The Blephaclean wipes are poor …
The Blephaclean wipes are less user friendly than the Optase version. Some have proved very difficult to open: the little notch at the side doesn't always take you to the other side and reveal the wipe. For the first three packets out of the box I had to use scissors to tear off the top of the sachet.
12 juillet 2022
Réponse de Quality Eyes
Thank you for your feedback, I will pass this on to the manufacturer to aid them in improving their packaging designs.
Excellent as usual!
I haven't ordered in some time as was using less lenses due to covid and not being out and about social as usual, but glad now back to more normality, Quality Eyes remains great value, stress-free and quick with good management of expectations. As my lenses are a complicated prescription due to high astigmatism they need to be back ordered, I was given 4 week estimate which I was prepared for, but happily as usual Quality Eyes got them far quicker and I had them in my hands in less than a week! Very happy! Thanks guys, keep up the good work!!!
16 juin 2022
MyDay multifocal
Hello , I ordered contact lenses on May 5 2022 . I paid about $270 and that included $20 shipping . I have not recieved them .
28 mai 2022
Réponse de Quality Eyes
Thank you for your feedback, I am sorry to hear that the order has not arrived with you yet. I am going to look into the tracking and will email to update you on what is happening with this order.
We will resolve this quickly for you and apologies for the delay with this order.
Marios
As always
As always, great service. Lenses out of stock by manufacturer so received 10 lenses free to keep me going. Really nice gesture.
18 mai 2022
Very good service though price had gone…
Very good service though price had gone up slightly and l had to pay for delivery. Had l been aware of that l would have ordered another set to avoid delivery charges
15 mai 2022
Very helpful and received order very quickly
Very helpful on the phone, received lens soon after ordering.
19 avril 2022
Very helpful staff made the ordering of…
Very helpful staff made the ordering of new lenses so easy Wouldn’t buy lenses anywhere else
17 avril 2022
Quality Eyes. Stands for quality affordable price and quick delivery.
Quality Eyes. excellent people to for all your contact lens ,
I am always online searching to find quality contact lens and at affordable price its been a few years since I came across Quality Eyes and in my opinion they are the best on the market for quality and price , very quick delivery. they always answer your concerns' via email ,
I will most certainly continue using Quality Eyes in the future.
14 avril 2022
Quick and reliable
14 avril 2022
Simple and easy way to order contact…
Simple and easy way to order contact lenses straight up your door.
11 avril 2022
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