Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the 2nd premium leather hand bag that I ordered for my wife . The Implementation of better protection inside plastic shipping bag was very well done. It would go a long way to fu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This place is a scam. If I could give minus, minus zero rating I would. I ordered and paid for a clutch purse. $59.98. Not only was the purse I received not the one pictured in the advertisement, but... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I am very disappointed with my experience. The product I received was not an accurate representation of what was shown on your website, and the quality did not match what was advertised. Your company... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first time visiting this Website, I was so impressed with the large variety to choose from. I have received my bag, I absolutely Love it!! It is me all over, cannot wait to order another one. Than... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I love my new purchase

I love my new purchase. This will make a great holiday present. And the purse will make any outfit look even better. It is a show stopper.

13 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Leonie,

Thank you so much for your lovely review.

We’re thrilled to hear you love your new purchase and that it will make such a special holiday present! And we absolutely love that you called it a show stopper — that’s exactly the kind of statement we hope every Queenira piece makes.

Thank you for your support. If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

Happy wife happy life

My wife 😍 ♥️ the bag can't stop showing it

30 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Lawrence,

We absolutely love hearing this 😍♥️

Nothing makes us happier than knowing your wife can’t stop showing off her bag — that’s the Queenira effect!

Thank you so much for choosing us for something so special. If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

My whole experience with the premium…

My whole experience with the premium leather handbag was amazing. The hand bag I ordered was even better in person than the pictures. Shipping was fast. I can't wait to order my next bag

14 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Brenda,

Thank you so much for this amazing feedback 💜

We’re absolutely thrilled to hear that your premium leather handbag exceeded your expectations in person — that’s the best compliment we could receive! And we’re so glad the fast shipping made the experience even better.

We can’t wait to help you pick out your next bag! If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

The purse is STUNNING

The purse is stunning! The pictures were awesome, but the actual product in your hands, it's on a whole Nother level. If you order the real leather like I did, make sure you buy Quality leather Care products. I bought this for my wife for Christmas and you should've seen the jealousy on the faces of my mom, Aunt's, sisters and girl cousins LMAO. She received compliments the very first time she wore it out. This is actually her second purse. I bought her the bound by knowledge for Thanksgiving and it was the same reaction from strangers, white and black, male and female. I don't know how many guys this review will reach but fellas if you want all the special treatment that comes with giving a great gift, this is your chance to take 2026 by the horns. There are so many choices to choose from, It is literally mind-boggling. But take the time and go through the product line. I'm sure you will find something that represents your sweetheart. Oh and guys don't be cheap this year, buy the premium leather lol.

25 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Aaron,

Wow — this review absolutely made our day 😄💜

We love that you can see and feel the difference in person — that’s exactly what we aim for with our premium leather pieces. And hearing about the reactions from your family (and the compliments from strangers!) is priceless. Sounds like you truly understood the assignment when it comes to gift-giving 👏

Thank you for trusting Queenira not once, but twice — from Thanksgiving to Christmas. Your support and energy mean everything to us.

We’re wishing you and your wife an amazing 2026 filled with more compliments and special moments ✨

If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

I have been eyeing the Queenira bags…

I have been eyeing the Queenira bags for quite some time. I decided to purchase the Crowned In Onyx Premium Leather Handbag for myself, my mother and sister. Wow! I was not disappointed. The customer service was outstanding. They tracked my packages the entire way and kept me abreast at all times. The bags and wallets arrived without damage with dust cover bags and are beautiful. The designs are amazing. The features are simple and exactly what I want in a bag. The zippers on all the bags and wallets work perfectly. I'm so excited for my mother and sister to see theirs on Christmas morning. As for me, I have to wait also.

2 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Jolina,

Thank you so much for this incredible review.

We’re truly honored that after eyeing Queenira for some time, you chose the Crowned In Onyx Premium Leather Handbag not just for yourself — but for your mother and sister as well. That means so much to us.

We’re thrilled to hear everything arrived safely, beautifully packaged, and exactly as you expected — from the craftsmanship to the zippers to the simple, functional features. And knowing our team kept you updated every step of the way makes us so proud.

We’re so excited for Christmas morning — what a special moment that will be! Thank you for trusting us to be part of it.

If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

I brought the bag as a gift not sure…

I brought the bag as a gift not sure what to expect. My wife loved it! We made another order for the matching wallet right away.

8 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Jimmie,

We absolutely love hearing this.

There’s nothing better than a gift that truly hits the mark — we’re so happy your wife loved the bag! And ordering the matching wallet right away? That’s how you complete the look.

Thank you so much for your support and trust. If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

Christmas Gift

It turned out to be a great Christmas gift for my girlfriend, she loves it. Thanks!

25 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Marc,

That’s wonderful to hear.

We’re so happy it turned out to be a great Christmas gift and that your girlfriend loves it — that’s exactly the reaction we hope for!

Thank you for choosing Queenira for such a special moment. If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

I purchased the large purse

I purchased the large purse, medium crossbody purse and the wallet. The items are gorgeous and nice quality.

9 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Matthews,

Thank you so much for your lovely review.

We’re thrilled to hear that you love your large purse, medium crossbody, and wallet — what a beautiful collection! Knowing you’re happy with the quality truly means the world to us.

Thank you for choosing Queenira. If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 4 sur 5 étoiles

The wife loved it!!

The wife loved it!!! The quality was great, and the color was excellent.

11 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Isaac,

We absolutely love hearing this!!!

Nothing makes us happier than knowing your wife loved it. We’re so glad the quality and color impressed you both — that’s exactly what we strive for.

Thank you for choosing Queenira for such a special gift. If you ever need anything, we’re always here at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

When I open my package and saw the…

When I open my package and saw the details I'm very please with my purchased. I wish the strap was a little longer so I can put it across my body. But I'm so please.

6 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Melissa,

Thank you so much for your kind feedback. We’re really glad to hear you’re pleased with the details of your purchase.

We also appreciate your note about the strap length—that’s very helpful for us to improve in the future. Thank you again for your support, and we hope to serve you again soon.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

As a man

As a man, I was blown away with these purses, and I purchased one for my daughter and one for my niece, and they are excited about them.
I wasn't sure if it was a gotta or not, but when they got them, I was totally on board. You can't go wrong with these purses. Now to be honest, they just got them, but the beauty is awesome.

29 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Quentin,

Thank you so much for your thoughtful review. We’re really happy to hear your daughter and niece are excited about their purses.

It means a lot that the design made such a strong impression right from the start. We truly appreciate your support and hope to serve you again in the future.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

This product is more beautiful once I…

This product is more beautiful once I received it and my sister absolutely loves it!! Thank you so much!!

22 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi David,

Thank you so much for your lovely words. We’re really happy to hear the product turned out even more beautiful in person and that your sister loves it—that’s such a great feeling.

It means a lot to us that it could be part of a special moment. We truly appreciate your support and hope to see you again soon.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

You TRULY get what you paid for!

The quality of the leather is outstanding and truly representative of Queenira's selections of Blackness. Personally, I purchased two bags at the same time and not one can I say has disappointed me. I would say to anyone considering purchasing these items, treat yourself as you are worth the representation!

7 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Rorena,

Thank you so much for your powerful and thoughtful words. We’re truly happy to hear that both bags met your expectations and made such a strong impression.

It means a lot that the design and quality resonate with you in such a meaningful way. Your message about representation is truly appreciated. Thank you again for your support—we’re so glad to have you with us.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

I just love that it is a black owned…

I just love that it is a black owned usiness and very respectful, considerate and giving. Couldn't resist the special that came a day after my first purchase. I was LOVELY. Looking forward to purchasing More of the Beautiful Amazing wallets and purses.

31 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Dunn,

Thank you so much for your kind and thoughtful words. We’re truly happy to hear you had such a positive experience and that you’re enjoying your purchase.

It means a lot that you came back for more—that’s the biggest compliment we could receive. We truly appreciate your support and look forward to serving you again.

Kind regards,
Isabella Monroe From Queenira

Noté 1 sur 5 étoiles

A very bad experience.

I waited for almost a month for the bag I ordered. I finally received my package and it was a completely different bag than what I ordered. Wasn’t even close.

31 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Rodney,

We’re truly sorry to hear that your experience did not meet your expectations. We understand how disappointing this must feel, especially after waiting for your order.

Thank you for taking the time to share your feedback—it’s very important to us and helps us continue improving our products and overall experience.

If you need any further assistance, please feel free to reach out to us at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 1 sur 5 étoiles

Not Wowed

Was a terrible experience 1st the bag did not come in a box it came in a post office plastic white bag 2nd once opened the bag and pulled out the purse it was damaged @ the bottom and needs to be reshaped also the over all quality of the bag is questionable purchased the bag as a gift and when i gave it to the person I didn't feel assured that they would love it because when i opened the package nothing but doubt entered my mind so yes I wasn't happy..

13 décembre 2025
Avis spontané
Noté 3 sur 5 étoiles

It's unnerving to know that a company…

It's unnerving to know that a company during Christmas gift buying seasson does not have an exchange or return policy that doesn't meet the criteria of damaged or wrong item. As it turns out I brought this bag for my wife, she loves it but would like the tote size instead. The return policy was hard to find on your website so I didn't see it, otherwise I would have asked her before buying. I'm not sure if any of your customers have run into this issue or not, but I will not be giving you a favorable review and will give a customer beware on social media. It's a shame because I would love to support a black owned business, but I can't under these circumstances.

25 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Gary,

Thank you for sharing your experience with us. We’re truly sorry for any frustration or inconvenience caused.

We understand that expectations can differ, especially when purchasing a gift, and we regret that our policy did not align with what you were hoping for.

Your feedback is very important to us, and we sincerely thank you for taking the time to share it. If you need any further assistance, please feel free to contact us at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

I received each item in my order a…

I received each item in my order a couple of days ago. I am very very happy with the order. They are Christmas gifts for my wife. I am sure she will love them. Thank you for your great work in getting them to me before Christmas. Merry Christmas.

25 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Nadia,

Thank you so much for your kind words. We’re really happy to hear your order arrived in time for Christmas and that you’re pleased with everything.

We hope your wife loves the gifts just as much. Wishing you and your family a wonderful holiday season, and we truly appreciate your support.

Kind regards,
Isabella Monroe From Queenira

Noté 3 sur 5 étoiles

Black female pride and strength

I loved all the images on the accessories ( I brought my wife the TIMELESS GRACE hand bag and pochette). All the designs were striking.
I am satisfied with my purchase although graphics in advertising photographs do give the impression of sculpted leather work.

22 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Jerry,

Thank you so much for your thoughtful feedback. We’re really glad to hear you loved the designs and are satisfied with your purchase.

We also appreciate your note about the advertising images—this is valuable feedback for us as we continue working to present our products as clearly as possible.

Thank you again for your support, and we hope to serve you again soon.

Kind regards,
Isabella Monroe From Queenira

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus