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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the 2nd premium leather hand bag that I ordered for my wife . The Implementation of better protection inside plastic shipping bag was very well done. It would go a long way to fu... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

This place is a scam. If I could give minus, minus zero rating I would. I ordered and paid for a clutch purse. $59.98. Not only was the purse I received not the one pictured in the advertisement, but... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I am very disappointed with my experience. The product I received was not an accurate representation of what was shown on your website, and the quality did not match what was advertised. Your company... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first time visiting this Website, I was so impressed with the large variety to choose from. I have received my bag, I absolutely Love it!! It is me all over, cannot wait to order another one. Than... Voir plus

L'entreprise a répondu


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 35 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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Noté 4 sur 5 étoiles

The package took long to arrive but it…

The package took long to arrive but it was well made and beautiful

3 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Forrrst,

Thank you so much for your feedback. We truly appreciate your patience and are glad to hear you found the product well made and beautiful.

It means a lot to us—thank you for your support, and we hope to serve you again soon.

Kind regards,
Isabella Monroe From Queenira

Noté 1 sur 5 étoiles

Very Poor Quality and Customer Service

The print on the bag is very poor quality and looks nothing like what you see on the site, and customer service doesn't care once they get your money. I will never purchase from them again

27 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Myra,

We’re sorry to hear that your experience did not meet your expectations. We understand how disappointing this must feel.

Thank you for taking the time to share your feedback—it’s important to us and helps us continue improving our products and service.

If you need any further assistance, please feel free to contact us at cs@queenira.com.

Kind regards,
Isabella Monroe From Queenira

Noté 3 sur 5 étoiles

My Goodness!

My goodness! It took me over a month to receive my bag. I was beginning to feel duped. Then, after several inquiries via email, I finally received it on Jan 2, 2026.
I like it, but not certain of the material being leather and the price is too high. I've aged a few months waiting for this bag. Hopefully, I or no one else will have this waiting problem.

1 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Ros,

We’re truly sorry to hear about your experience and the long wait you went through. We understand how frustrating that must have felt.

We appreciate you sharing your feedback regarding the delivery time, material, and pricing. Your input is very important to us and helps us continue improving both our products and overall experience.

Thank you again for taking the time to share your thoughts.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

Beautiful Purse

My wife enjoyed the beautiful purse, she was totally
surprised. I was greatly appreciated that it arrived 2 days before Xmas 2025, which made Xmas all that much better.

Thanks

22 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Roger,

Thank you so much for your kind words. We’re really happy to hear your wife loved the purse and that it made such a special surprise.

It’s wonderful to know it arrived just in time for Christmas and helped make the day even more meaningful. We truly appreciate your support and hope to serve you again soon.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

I absolutely ADORE my new Arden Luxe…

I absolutely ADORE my new Arden Luxe Premium Leather Handbag and matching wallet! “Let these locs do the talking” says it all. The bag is the perfect size, ensuring I don’t over stuff my purse and cause injury to my back and body. She’s incredibly stylish and I’m eager to share your company info with others when they ask, “Where did you get that purse?!” Cheers to your continued success, Queenira!

1 janvier 2026
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Nicole,

Thank you so much for your amazing review. We’re truly happy to hear how much you love your Arden Luxe handbag and matching wallet.

It means a lot that the size, style, and design all work perfectly for you—and that message really speaks to you. We also truly appreciate you sharing our brand with others when they ask.

Thank you again for your support and for being part of the Queenira community.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

5 stars! So far I have ordered 5 bags

I have ordered a total of 5 bags, two for myself and three for gifts. All I can say is WOWOWOW!!!! the designs are beautiful, and the quality is superb! The lined bag gives, high quality and careful design. The intimate details on the bag shows intentionality. There was true thought and planning in the design of these bags. I plan to purchase more bags in the future.

23 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi there,

Thank you so much for your amazing review and for your continued support. We’re truly happy to hear that all five bags met your expectations and made such a strong impression.

It means a lot that you noticed the details, design, and quality we put into each piece. We truly appreciate your trust in us and look forward to serving you again.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

Love the design

Love the design, material, style and size of my bag! I highly recommend that you add one to your purse collection.

9 octobre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Alva,

Thank you so much for your kind feedback. We’re really glad to hear you love the design, material, style, and size of your bag.

Your recommendation truly means a lot to us. We appreciate your support and hope to serve you again soon.

Kind regards,
Isabella Monroe From Queenira

Noté 5 sur 5 étoiles

I bought one in August to take on…

I bought one in August to take on vacation, I was so impressed I bought two more for myself and six for Christmas gifts for my granddaughters. They're ages from 33 to 21. I'm sure they will love them.

25 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Castillo,

Thank you so much for your wonderful support. We’re truly happy to hear how much you enjoyed your first purchase and that it led you to choose more for yourself and as gifts.

That sounds like such a thoughtful Christmas surprise—we hope your granddaughters love them just as much. We truly appreciate your trust in us and look forward to serving you again.

Kind regards,
Isabella Monroe From Queenira

Noté 4 sur 5 étoiles

Beautiful bag

Ordered 'Bronze Birthright' medium bag and 'Aasha Africa' wallet on 12/01/25 and received them 12/24/25. They are both beautiful, love the colors and the gold tone metal hardware. Spacious and nice interior - red velvet. Has a clip to close the bag - prefer a zipper. In a addition to handles, it has long straps attached to the interior of the bag - wish they were detachable. Dislikes - no feet.

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

A Christmas Gift

I acquired the purse and matching wallet as a Christmas gift for my daughter. When she opened her gifts, her face lit up and she had a smile a mile long. She was extremely happy with both gifts and the quality of each item.

That was important to me because she is my only child.

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

The Majesty Known Premium Leather…

The Majesty Known Premium Leather Handbag and wallet was very nice! I was surprised by the quality of the bag. I have bought so called high end bags, but this one gets my lady way more attention then the others!

25 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

AMAZING

Got a bag for my boss as a Christmas gift and she LOVES it! Customer service was amazing. Any questions I had, was able to get a quick response. The bag looks even better in person and the quality is great

19 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Order in November

Order in November. I am still waiting on the bag to be delivered. In fact, tracking indicates after getting to California it was sent to Hawaii.... I'm in Florida. Very disappointed. No reply from vendor.

27 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

5 STARS!!!

Absolutely beautiful product….exceeded expectations….so happy to support an amazing black owned business!
Looks like the negative reviews relate mostly to shipping times and the size of the bags; but we have no complaints!
Can’t imagine a bag that’s more unique or a better value than this!!

27 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

I ordered bags for my wife and…

I ordered bags for my wife and daughter. The bag for my daughter was not the right color, I didn't receive the whole order together. I ordered clutch purses to match, but never received them at all. The bag for my wife, with a picture of my wife and daughter on it, was never received. I sent the company an email to that fact, but no answer.

1 décembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Buyers beware

The bags look like beautiful three dimensional pieces of art on the website. However, I was truly disappointed when I received my bag. First of all, I wanted a medium sized bag and thought that was what I was paying for but instead I received the smallest bag ever. I don’t see how the cost could equate to the bag that I received. That was way too expensive. Secondly, the artwork on the bag appears to be three dimensional when advertised on the website. But in actuality the artwork is two dimensional. Given what I paid for two tiny bags, I was truly upset and disappointed. Plus I’m not really sure if this company is really Black-owned. Probably just another way for somebody not Black to scam us out of our money. Don’t waste your money with this company.

15 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Shipping was late and not all items…

Shipping was late and not all items arrived. Customer service is horrible. I purchased the shipping protection but to no avail. Don’t waste your time and money

17 décembre 2025
Avis spontané
Logo de Queenira

Réponse de Queenira

Hi Ray,

We’re truly sorry to hear about your experience. Please know we are a legitimate business, and we take all non-delivery claims seriously. If your order hasn’t arrived, we would be more than happy to investigate and assist. Kindly reach out to us at cs@queenira.com with your order details — our team is here to help.

Kind regards,
Malik Brown From Queenira

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