The trial Qieto pair of contacts included in my purchase was greatly appreciated especially when they turned out to be far more comfy to wear than my ordered Bausch & Lomb contacts!! Thank you so much... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great communication about delivery, from accepting payment, when product is sent, when it reaches your zone and even when your local courier has it and when it is at your door or box, would highly rec... Voir plus
L'entreprise a répondu
My order took about 3 weeks to arrive, I had to contact supplier, then nz post wait for reply then they ordered my a new box which then my original order arrived then had to muck around returning the... Voir plus
I have been using Quicklens for many years with no issue, however my most recent purchase has been disappointing. My toric lens order (normally takes about 4-5 weeks) - I am still waiting for i... Voir plus
L'entreprise a répondu
3,9
Bien
274 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Always get what I ordered and always…
Always get what I ordered and always within a great time frame
11 novembre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
The best by far.
I have been using Quicklens for all my lenses order for the last 20 years :)
6 novembre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Very good shopping experience
Very good shopping experience, made my eyes very comfortable.
29 octobre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Thanks for quick delivery
Thanks for quick delivery also free trial one day contact lenses which is awesome !!! 👍
15 octobre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
The worst contact lenses I've ever had
The worst contact lenses I've ever had. Difficult to put in eyes & made them sore when finally placed. Do Not buy these contact lenses.
15 octobre 2024
Réponse de QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our products.
We've sent you an email regarding this matter, please kindly reply to the email so we can assist you further.
Contact lens delivery very delayed.
Contact lens delivery was estimated as 2-4 weeks. In the end it was nearly 7 weeks. Customer Service email replies were good but delayed delivery isn’t really acceptable.
22 octobre 2024
Réponse de QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our service.
Unfortunately, our distribution centre could not receive your order items sooner and it did take a lot longer to dispatch your order.
We are very sorry for the inconvenience caused, we will look into it if we can improve our service for future customers.
Unfair Returns Policy
I returned lenses of the incorrect prescription which was inconvenient and expensive (over $20 NZD). I read the return instruction that they only took lenses that had been unopened. I opened the box only to realise the strength was incorrect, however the lense cases themselves were untampered with. They are refusing to refund me.
7 octobre 2024
Réponse de QUICKLENS
Thank you for your review. We are very sorry that you were not satisfied with our service.
As we explained to you multiple times, we can only exchange the items in their original unopened packaging for resale purposes. We are afraid that our customers will not accept such items which the package was opened by another customer but was resealed later as the lenses were untampered with.
We would be grateful if you would refer to our website as below.
Exchanges
http://www.quicklens.co.nz/rule/#return
100% Amazing
Fast Delivery. Trusting website. First time user with contacts, found them really easy to use. Will be ordering some more soon :)
12 octobre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Affordable coloured contact lenses
Their Qieto coloured contact lenses are comparable to those big brands but a lot cheaper. Very comfortable to wear. Highly recommend.
10 octobre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Best prices
We take for granted our eyesight and ‘pay to see’ and Quicklens offers the best pricing in market and fast shipping. Thanks team!
13 octobre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Delivered very quickly after the order…
Delivered very quickly after the order was placed. Good quality and price!
6 octobre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
I've been buying from Quicklens for…
I've been buying from Quicklens for many years in Australia and now New Zealand. Never had any issues with purchasing from them and recommend to others that use contact lenses.
2 octobre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
Great deals on contact lens
Great deals on contact lens. Some requires a long lead time and ships from Singapore
25 septembre 2024
Réponse de QUICKLENS
Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.