Car insurance renewal came through in good time - not too early so it gets lost among myriad other emails. Quote / price was good - competitive and cheaper than the previous year. Very simple renewa... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I thought that I had already reviewed my experience with you, but I have received a reminder! The whole process was quick and easy; I had had a renewal notice from my then current insurers with a prem... Voir plus
L'entreprise a répondu
I recently renewed my car insurance with RAC which was a relatively straightforward process online. I changed my car shortly after the renewal & asked for a new quote. This was over £400 more than an... Voir plus
L'entreprise a répondu
Nice & easy to renew with RAC. I was expecting my free RAC road cover but when it came through I had to put in lots of details about my car & also bank card details! Although assured no payment would... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Coordonnées de contact
Royaume-Uni
- rac.co.uk/insurance
4,4
Excellent
21 k avis
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Réponse de RAC Car Insurance
Hi Norma,
Thank you for choosing to stay with RAC insurance for another year!
I am sorry to hear that you are not completely happy with your RAC online-only policy. Are you aware that we do also offer RAC standard policies, which come with call center assistance as we try to cater for everyone?
I will be in touch with more information.
Vicky
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Easy renewal at a competitive price
Easy renewal at a competitive price. Nice bonus to get roadside assistance as part of the cover
15 octobre 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to renew
20 septembre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
I tried updating my expired payment…
I tried updating my expired payment method on your website several time , was told it was updated , and payment accepted , then another email later to say my policy would be cancelled if payment wasnt made, updated my payment method once again and same response , plus a £20 late payment fee. Eventually had to phone you, 30minute wait, to get sorted so that I had reassurance that my vehicle was actually insured, which it was if I paid my premium AND late payment fee..... dialabolical customer relations approach.
17 octobre 2026
Réponse de RAC Car Insurance
Hi,
Hi there, thanks for leaving us a review and sharing your experience.
We're really sorry to hear about the trouble you had updating your payment details online and the frustrating wait on the phone. We completely understand why being charged a late payment fee in this situation felt so unfair.
We will be in touch with you to see how we can help and get this sorted for you
Vicky
A happy customer
I have insured our car and had the breakdown service with the RAC for many years and have always been very happy with the service provided. All aspects of the service is very good with very polite and helpful staff. Many thanks, Peter Giles
15 octobre 2026
Réponse de RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Car Insurance
I recently renewed my car insurance with RAC which was a relatively straightforward process online. I changed my car shortly after the renewal & asked for a new quote. This was over £400 more than another quote from another well known insurer so I cancelled my RAC policy but am still waiting for the promised refund. This is another example of a company that is very quick to take money & very slow to return money owed
11 octobre 2026
Réponse de RAC Car Insurance
Hi there. Thanks for taking the time to leave your review and let us know about your experience.
We're glad to hear renewing online was simple, but we're really sorry for the delay with your refund. We completely understand why this is frustrating, especially after choosing to cancel due to the price difference.
Please be assured that we will be in touch with you to see how we can help and get this sorted out for you.
Vicky
Réponse de RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Complicated and confusing. The first person we were connected to
The first person we were connected to, after being on the phone for a long time couldn't renew our insurance. We were then passed to "Sean" who was excellent and completed the renewal in minutes. Thank you "Sean"
18 octobre 2026
Réponse de RAC Car Insurance
Hi John,
Thank you for taking the time to leave your lovely feedback about Sean and choosing to stay with us for another year.
I am sorry that you were unhappy at having to be transferred to a specialist agent to make sure that your query offered the best outcome.
Vicky
Not overly easy dealing with purchase
21 octobre 2026
Best priced for all the car insurance…
Best priced for all the car insurance requirements I have and £200cheaper than my previous insurers renewal quote.
16 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Easy to use and great price with…
Easy to use and great price with everything I needed, so I have nothing else to add.
8 octobre 2026
Avis spontané
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Easy to follow website guidelines and…
Easy to follow website guidelines and good premium level for '26/27
8 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Been with RAC for a couple of years…
Been with RAC for a couple of years now, they keep me well informed, Happy with the service they provide for me.
19 octobre 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Every thing went smoothly
22 septembre 2026
Réponse de RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
Although I am not a lover of online…
Although I am not a lover of online things it was quite painless.
19 octobre 2026
Réponse de RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
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