I always like to support the grandchildren’s school raffles & I was extremely impressed how easy this was using Raffaly. I certainly think it is the way forward & I hope more schools use it. I will de... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a... Voir plus
L'entreprise a répondu
Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this char... Voir plus
L'entreprise a répondu
The customer service from Raffaly was excellent. Can't fault it. My issues were resolved in less than 24hrs and my raffle was a great success. We will definitely be using them again.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Raffaly is a online raffle platform that allows users to host their own online raffles and competitions. The software ensures that ticket revenue remains blocked until winners confirm acceptance of their prizes, providing complete security for both hosts and entrants.
Coordonnées de contact
Royaume-Uni
- raffaly.com
4,1
Bien
61 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
user friendly raffle platform
Took part in raffle set up by our local school in Leighton Buzzard. Easy to navigate, participate and making payment - thanks to Raffally platform.
25 novembre 2024
Avis spontané
Réponse : Raffaly
We are glad you found the experience pleasing! 🙌
Really fun way of getting involved in a…
Really fun way of getting involved in a fundraising raffle remotely. Easy to use and pay.
5 décembre 2024
Réponse : Raffaly
Thank you for sharing your experience! 🙌
Great site
Easy setup, multiple raffles at once for free, fast and friendly customer service... we recommend and will use the site again!
22 novembre 2024
Réponse : Raffaly
Thank you for review. We are happy you had a positive experience and hope to work with you again soon 🙌
Different way of doing raffle I hope it…
Different way of doing raffle I hope it was successful
29 novembre 2024
Réponse : Raffaly
We are happy you enjoyed the online raffle!
Poor platform
I found the website and experience really poor. I won't be using the site again.
30 août 2024
Réponse : Raffaly
I am sorry you wasn't satisfied with the platform. We would love to speak to you more about how you think the experience could be improved. Please don't hesitate to reach out!
Réponse : Raffaly
Thank you for your positive review!
Great site, brilliant customer servcie!
We are a PTA and have used Raffaly this year for the first time after having used a competitor twice previously. What sold it for me, apart from the lower commission, was the ability to checkout as a guest, as many people mentioned they hadn't bought tickets because they didn't want to create an account. Liam was always kind, approachable, helpful and very responsive! Always willing to make changes to accommodate our needs. It has been a real pleasure to be able to work with a real person and not a customer service agency which is what we find in most places these days! The whole process was easy and straightforward and the little hurdles we found were mended straight away! I couldn't rate them highly enough! Definitely recommend. I also bought tickets and as a customer it was also a great and straight forward experience.
15 juin 2024
Réponse : Raffaly
Thank you for your positive review!
This is an easy way to do raffle…
This is an easy way to do raffle tickets online easy to use, straightforward information.
15 juin 2024
Réponse : Raffaly
We appreciate you taking the time to give us a good review.
Easy to use
So easy to follow instructions and saves the waste of paper with traditional raffle.
15 juin 2024
Réponse : Raffaly
Thank you for your review!
I attempted to enter Illumicrate’s…
I attempted to enter Illumicrate’s raffle, but the site was constantly down. It was a very bad experience. I do not recommend it!
12 juin 2024
Avis spontané
Réponse : Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
Website down
Have been trying to enter a fundraiser raffle to support Illumicrate but experienced so many website site issues. Page would not open so gave up in the end. Shame because I wanted to support this charity fundraiser. Update 13/06/2024 Website will not accept payment with credit card, only option is Paypal! Zero stars.
12 juin 2024
Avis spontané
Réponse : Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
I wanted to enter Illumicrate’s raffle…
I wanted to enter Illumicrate’s raffle but every time I tried i receive error messages.
12 juin 2024
Avis spontané
Réponse : Raffaly
I’m sorry you had problems making a payment.
Over the past couple of days we have had some users outside of the UK failing to make payments via PayPal. We're working with PayPal for a solution.
We are also reaching out to other companies who take international payments. This is a process but as soon as we have finalised the paperwork and technicalities, it will be implemented immediately.
In the meantime, we are looking at temporary solutions in which, people like yourself can still enter the raffle.
If you still wish to enter the raffle, please contact me at liam@raffaly.com, so I can let you know when the issue has been resolved.
Site was hard to use
Site was hard to use. Hard to register. It then told me server failure when I tried to buy tickets. So I tried again. Got same message, but then realised both purchases had gone through. So I bought twice as much as I wanted.
11 mai 2024
Réponse : Raffaly
Hey David,
We did unfortunately encounter some issues of which have now been rectified and won't happen in the future. So for that we apologise.
If you get in touch with us, I would like to talk to you about how you feel the experience could be improved. And discuss the loss in money you encountered.
You can email me at: liam@raffaly.com.
Easy to use very good communication via…
Easy to use very good communication via email after the Rafal
11 mai 2024
Réponse : Raffaly
Thank you for your 5 star!
Réponse : Raffaly
Much appreciated. We want to have an easy to use but powerful application and we are happy you saw that.
Very helpful when I had an issue with…
Very helpful when I had an issue with accessing prize I got a response within the day and got my issue sorted very quickly.
8 février 2024
Avis spontané
Réponse : Raffaly
We are always looking to fix things as fast as we can. And we are happy you had a positive experience with us after that.
I did not win
8 février 2024
Réponse : Raffaly
We are sorry you didn't win but this is something we can't and wouldn't want to control.
The raffle hosts set how many tickets are available. And we do our raffle draws in the fairest way, an automatic draw, usually 15 minutes after the raffle has ended.
We hope the experience of Raffaly, outside of not winning, was pleasing.
10/10
Great raffle site and great communication.
So much easier than other raffle sites I’ve used.
Looking forward to using this site more in the future.
10/10 would recommend.
11 décembre 2023
Réponse : Raffaly
Thanks for your positive review!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.