Rainier Overseas Movers Avis 

102
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent Service all around! We just moved our belongings from Portland OR to the UK. Chuck Crosslin was our contact and made the move as smooth as we could possibly hope. The local Portland contrac... Voir plus

Noté 5 sur 5 étoiles

I’m paranoid enough about movers that I built an AI research tool to dig through company histories, business records, reviews and forums before choosing one. Rainier survived the homework. Then... Voir plus

Noté 5 sur 5 étoiles

Don Arroyo of Rainier Overseas Moving has been, quite frankly, unbelievable. I have dragged this process out literally for years, with countless message back and forth, delays, rescheduling, all my fa... Voir plus

Noté 4 sur 5 étoiles

Overall it was a good experience. Our items were packed and stored for two months and then shipped overseas. It arrived a day earlier than expected. All the paperwork was handled by the movers, which... Voir plus

À propos de l'entreprise

  1. Déménageur
  2. aussi dans
  3. Services de déménagement et de stockage

Écrit par l'entreprise

Since 1979, Rainier Overseas has moved well over 50,000 families to their new homes throughout the globe. Our nationwide network of movers, serving virtually every metropolitan area in the country, are expert packers and all have a long history of successfully servicing the particular needs of our international shipments.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

102 avis

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4,8

Tous les avis

(102)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Absolutely fantastic experience

Absolutely fantastic experience. I had many worries about shipping my stuff across the planet having heard horror stories from my friends who moved too, however I'm extremely glad to report this was not the case for me. Everything arrived in a sensible timeline and Don and Danise Arroyo from Rainier were the most professional, courteous, nice and responsive throughout the process. Highly recommended!

1 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Move from Seatle to Melbourne

We used Rainier to move from Seattle, USA to Melbourne, Australia. They provided great guidance on what could be moved and expected timing.
The folks on the ground were very accommodating and friendly. Everything was delivered with no damage and in good time. I highly recommend them.

21 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

I moved from Seattle Washington to…Porto, Portugal

I moved from Seattle Washington to Porto, Portugal, including a full D7 Visa process and overseas shipping of my items. The Visa process and the entire process of moving overseas is very complicated and expensive, not just in the USA but coordinating all from here to over there. I interviewed multiple international movers and shippers in my process from the East coast to West coast of the US. I chose Rainier Overseas Movers based on comfort of my research, interviewing my contact person of the firm, all other companies they work with in process, experience, expertise within the country I was moving to and price to service and value. I was assigned to David Wiviott, VP of Rainier. From the start, he was responsive, fair in my process, understood my needs and was very informative of his competition and what made Rainier and their partner firms so special. David and his team, including their partner firms were outstanding. The local mover they chose was excellent from the beginning of the process to the wood crating of my artwork and packaging of all other personal items to be shipped. All were professional, knowledgeable, timely, respectful and protective of my items. Also, the firm and main contact that Rainier Overseas uses in Portugal, Invictus Relocation and Vanessa Alexandra were outstanding, The "little things are BIG things" moving internationally, especially dealing with another country and their requirements. Do your research, interview all and make your decision. Complications do happen, and you had better have the people to help you. I am very pleased with David at Rainier Overseas Movers in Washington State, Vanessa at Invictus Relocation in Portugal and my process start to finish. My items arrived safely and in good order and within the timeline set forth by David and Vanessa. Believe me when I say, be cautious of the lowest prices, go with value as you see it and determine in your process. Rainier Overseas Movers were both "promises made and promises delivered." That is what I call real VALUE. Thanks David, Vanessa and their teams!!!

22 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended!

Rainier was very helpful and down to earth. They provided clear information with no sales pressure, and let us make our own decision. Importantly, ever thing he said turned out to be true! The crews were helpful and efficient, and the process was made understandable and less stressful because of his company's guidance.
Our shipment was picked up in October from Santa Fe, and we received it in our little town in Portugal the day after Christmas.

26 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Terrific service!

Chuck at Rainier Overseas Movers oversaw my move and made everything easy. My crate arrived in perfect condition (Seattle to Madrid) and not a single item was damaged (not even my crystal martini glasses!). I really appreciated Chuck's clear communication and response time. I would absolutely use Rainier Overseas Movers again.

12 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Movers!!!

Chuck was efficient, kind, considerate and reasonably priced. He made my move easy. I didn’t have to do anything!!! I would highly recommend him for any move large or small!!! Ours was pretty large so to make it go smoothly was a big job!!! Thank You Chuck!!!

10 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

International move exceeded expectations

We moved from Walla Walla in rural Washington State to Duns in rural Scotland. Rainier were selected by our local mover to handle the international piece. It was a great choice as they did a superb job.

I dealt with Don Arroyo throughout. He was incredibly responsive to every call and email. I was particularly concerned about ensuring our goods were adequately insured and he was very patient with me, answered every question and never made me feel like a nuisance.

Our move started in November 2021 when the COVID chaos at the Ports around the world was at its height. Other movers we had contacted did not even want our business as it was too difficult to find ships or estimate costs. Don found us our ship. Then it was canceled so he found another one. Then the original ship came back and with less than 48 hours notice he managed to collect our stuff from storage in Walla Walla and onto the ship in Seattle. And he didn’t worry me about any of that fire drill – just worked with the local mover to collect the stuff and get it to the port.

Denise Arroyo in the Rainier office gave me the number of my container and a website so every so often I tracked my container (it enjoyed a few weeks R&R in Panama.) We weren’t in a rush as we had to buy a house and we knew that the journey was going to take a while as the port chaos was continuing. But I can honestly say that once the goods left my house in Walla Walla I stopped worrying about them.

Our next hurdle was UK customs and storage. Rainier’s UK agent was professional and communicative, but Don was still my point person if I needed anything. He was still answering every call or email despite the 8 hour time difference. Thankfully everything went smoothly so i didn't need to reach out other than to confirm a couple of details about UK storage. We got through customs quickly. The VAT on our wine was as per estimate.

Our stuff left our house in WA on November 25, 2021. It was delivered to our new home in Scotland on October 3, 2022. Everything was there. A couple of pieces had minor damage but this was due to the original mover not Rainier (and it was so minor we are not making a claim as it was under our deductible.)

There were so many points where things could have gone wrong but thanks to my local mover, Rainier and their UK agent, nothing did. They all surpassed expectations. And the costs were also as quoted despite rising energy and gas prices around the world.

After this I WILL NEVER MOVE AGAIN! But if I did, I would use Rainier in a heartbeat.

3 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

David Wiviott at Rainier OS was excellent!

David Wiviott at Rainier OS was outstanding. He was very efficient, and forthcoming with all requested info, and he did it in a timely manner. The two Rainier local partners for pickup (in New England) and delivery in (Melbourne) were efficient, courteous and very accommodating to our requests.
It was just a pity that we had to make this move in the middle of the supply chain crisis with a shortage impacting all the necessities such as containers. shipping availability, etc. However, Rainier handled it very well from our perspective.
Shipment was a 20 foot container with household items. Condition of the good on delivery was very good overall.

5 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Low stress move to England from Denver!!!

It is like walking thru mine field choosing an international mover. After much research I chose Rainier Overseas Movers Inc. Rebecca, Alyssa , Kristi and Michelle were so supportive every step of the moving process. In particular, they all get right back to you when you have a question. So pleased with my choice. The communication has been exceptional and the customer service skills shown have been so impressive!! Thomas Sager

1 septembre 2022
Avis spontané
Logo de Rainier Overseas Movers

Réponse de Rainier Overseas Movers

Thank you, Thomas. Best wishes in Denver!

Noté 5 sur 5 étoiles

International move from US to Asuncion, Paraguay, SA

If I could give Rainier 10 stars for my experience from beginning to end, I would. I am so grateful for the delivery of my shipment today and, everything was super.... not one thing broken not one thing out of place. Excellent experience. I would highly recommend them to anyone in future. The individuals working were totally professional, fastidious with packing and very kind. Thank you!!!!!!!!!!

16 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Successful shipment from Colorado to NZ

I want to pass on my thanks for your assistance with moving our personal effects from Colorado to NZ.

Your communication throughout was excellent, and 7 months after last seeing our furniture, it was all delivered in good condition a few days ago.

Thanks again for your assistance with our 20 foot container shipment in such a difficult time for shipping logistics. We appreciate it.

8 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Wonderful service!

Helpful, patient and incredibly dedicated to getting my things safely from the US to Germany! Everything was packed so carefully that even my almost entirely glass PC case showed up in perfect condition. I really cannot thank Dave and co for all their hard work!

27 mai 2022
Avis spontané
Noté 4 sur 5 étoiles

Move from California to Victoria went very well

I moved half-way around the world at the end of 2021. It was a hard time to manage international shipping but Rainier was very responsive every step of the way. Their partners both packing in California and unpacking in Victoria were great. They were all respectful working in our home and worked hard. We shipped a whole house of stuff and all arrived safely except 4 plates, a vase and a 1 inch gash in a sofa.
The only reason I did not score them 5/5 was because the it all took longer and cost a little more than we had all planned. I don't think that was Rainier's fault, but it was a long process.

5 mai 2022
Avis spontané
Logo de Rainier Overseas Movers

Réponse de Rainier Overseas Movers

Thank you for your feedback. Best wishes!

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service! I worked with Chuck Crosslin on my move from Wisconsin to Germany during the COVID shipping backlog and was completely satisfied. I received prompt replies to all emails and knowledgeable explanations of the process. All my stuff arrived in good condition.

2 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Don Arroyo at Rainier Overseas Movers…Fantastic Experience

Don Arroyo at Rainier Overseas Movers was absolutely fantastic to work with; our shipment from Oman to the US was caught up in the Covid-19 shipping container nightmare. Don stayed in touch with us throughout the year-long saga, and managed to re-route our shipment within the US at the 11th hour, with great flexibility and ease. Highly recommend Don and ROM for your international move.

6 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Don Arroyo and Rainier Overseas Movers

I “met” Do Arroyo on line .
From the very start he was friendly ,reassuring ,and gave me great confidence that all would go well .
He arranged shipping of my personal items in a shared container from Seattle ,Washington USA to Auckland, New Zealand .
He kept me informed of the progress as we made our way through all the published confusion of world shipping .
Call this man ,Don Arroyo for all your shipping needs .

19 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

David was wonderful

David was wonderful, communicative, and supported me throughout the entire process. I would highly recommend him and this company.

14 septembre 2021
Avis spontané

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