Prompt, reasonable pricing, good service. Most of all, accurate information about the battery being sold. There are too many 'bait and switch' vendors out there; Raion is the real deal.
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Lisez les avis des autres
Ordered a pack of four 12v 9ah batteries for my new to me srt1500mxla, all four arrived in good condition and within 10 millivolts of each other. Great batteries for the price
I cannot give the best review. The battery I ordered took 2 weeks to arrive and when I put it into my APC battery back-up, it did not come charged. I expected a fully charged battery. I am waiting... Voir plus
I purchased the APC Back-UPS Pro 1000VA 120V BX1000M 12V 9Ah Battery (model RG129-36HR) for my APC Back-UPS 1000 directly from Raion Group. Shipping, communication, value, quality, and fit are all per... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Raion Group is an American battery distribution company of Raion Power batteries. We are the manufacturer, so you will be buying factory direct & factory fresh. Raion Power batteries are CE rated, U.L Listed, and manufactured in ISO 9001 certified facilities so you can be ensured you are getting high quality batteries for your applications.
Coordonnées de contact
1400 S Sherman St Suite 124, 75081, Richardson, Etats-Unis
- (469) 225-3773
- support@raiongroup.com
- raiongroup.com
4,6
Excellent
593 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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If every Internet seller was like this…
If every Internet seller was like this, life would be wonderful for everyone. Excellent service at a reasonable price. Thank you for your service.
12 février 2024
I wanted to request a return to…
I wanted to request a return to exchange for correct battery, this way they pay shipping both ways. The return number has no answer. Communication via email is slow!!
You have to pay for a return if you don't exchange. There is no one on staff to help with getting the correct battery, so I'm stuck with a battery I can't use.
12 février 2024
Réponse de Raion Group
Hello,
Thank you for your feedback.
After looking into this further, your first email was received yesterday morning (February 19th) which is a federal holiday. As a result, your email was responded to today by an agent who had requested pictures of the battery that you needed so that they can provide you a link to the correct battery you would need. You responded that you recycled your old battery and were unable to provide this information and requested that you wanted to return the battery which we provided more detailed information on.
Besides the email not being responded to the same day which is a result of the federal holiday we previously mentioned, your multiple emails were responded to within 15 min max.
The claims made stating that an exchange makes us pay for shipping both ways is not true. Our returns policy which is available on our website does not state this. You are not stuck with a battery you cannot use as we have provided the return instructions.
Simple and easy.
13 février 2024
Batteries delivered very quickly
Batteries delivered very quickly, a perfect fit for my UPS, and worked perfectly as soon as I installed them. At a price that can't be beaten too!
12 février 2024
Very happy with the speed of delivery
Very happy with the speed of delivery. The price was fair. Shipping was fair so I can’t complain at all. Good experience.
12 février 2024
Awesome company!
Awesome company!! I needed to replace the rechargeable battery in my Black & Decker Portable Power Station Jump Starter (PPRH5B) and was referred to the Raion Group by a colleague. It was easy to locate my replacement battery on their website and I paid via PayPal. My order was received 4 days later. The replacement battery is a perfect fit and took two minutes to install after disassembling the rear cover of the Power Station for access (took 10 minutes to unscrew all one dozen screws). Thank you Raion Group for an outstanding product and service!
1 février 2024
Avis spontané
Quality of product and pricing is very…
Quality of product and pricing is very good, plus quick delivery,
26 décembre 2023
Great Price and fast shipping
25 décembre 2023
Batteries for scooter came quickly as…
Batteries for scooter came quickly as promised.
26 décembre 2023
Received the product in a timely manner…
Received the product in a timely manner and I’m satisfied with the transaction.
26 décembre 2023
well packed fast shipping.
26 décembre 2023
Fast service
26 décembre 2023
Everything worked great!
26 novembre 2023
very poorly packed; expect it to be damaged.
very poorly packed. two layers of bubble wrap around an 8# battery doesn't cut it. it should've been double boxed with bubblewrap/styrofoam in between box layers. if your battery has stick-up type post, they'll most likely be bent or worse.
25 novembre 2023
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