Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... Voir plus
L'entreprise a répondu
Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... Voir plus
L'entreprise a répondu
We’ve shopped RC for many years but after moving to AZ purchasing products has been for the most part impossible due to shipping issues/cost. The order we just placed was easy, shipping cost, etc was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin d'électroménager
- Magasin d'électronique
- Magasin de revêtements de sol
- Magasin d'ameublement et de décoration
- Magasin de matelas
Écrit par l'entreprise
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Écrit par l'entreprise
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Coordonnées de contact
20 N Stephanie St, 89074, Henderson, NV, Etats-Unis
- 7028568000
4,3
Excellent
424 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Maggie at the Henderson NV store is the…
Maggie at the Henderson NV store is the BEST!
We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on other options, guide us through the store totting samples of design and colors for us to match and change our minds a zillion times on what to buy. She was kind enough to let us call or text her with additional requests that we found on line (RC Willey). With sales staff like Maggie your store will flourish with new and return customers.
22 mai 2026
Avis spontané
Réponse de RC Willey - Henderson
We are so happy to hear about your wonderful experience furnishing your new home! It is fantastic to know that Maggie provided such exceptional service, going above and beyond to assist you. We truly appreciate your kind words and positive feedback.
Réponse de RC Willey - Henderson
Hi Patrick! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
Réponse de RC Willey - Henderson
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Réponse de RC Willey - Henderson
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Disappointed we were on a time crunch…
Disappointed we were on a time crunch to have carpet installed on a Friday and move in Saturday. We ordered something in stock for this reason. They came out Friday with the completely wrong brand of carpet and wrong shade of carpet. Our entire move had to be postponed. We had to get a storage unit. My husband took that weekend off of work they ended up coming back Monday to install it and Tuesday and it’s Thursday because I’m doing it by myself and with my 65-year-old mother because now my husband is back to work. We have been staying at my parents house until everything’s been moved in. It was so big of an inconvenience and it was so upsetting because we were so clear on what had to be done and our time crunch. The house we were renting we had to be out last weekend which was why we were on a time crunch. I called and I got $300 off and a $200 gift card RC Willie, which is a joke.
8 avril 2026
Réponse de RC Willey - Henderson
I apologize for the inconvenience and frustration you have experienced with your flooring order. We are happy to hear that you were able to receive a discount and gift card for the issues you experienced. If you need any other assistance with your flooring order, you will have to call our Henderson store at 702-856-8000 to speak with the flooring department.
Excellent service
19 mars 2026
Réponse de RC Willey - Henderson
Hi Bonita! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Veterans
Veterans, at all cost, stay away from RC Willey! RC Willey does not honor Veterans properly! I asked them if they honored Veterans with the customary 10% Discount, they told me that they did. However, when I paid for item, they didn't tell me, but I noticed that it wasn't 10%. I asked if the 10% was applied, they told me, that is was 10% only up to $50.00. If I was alone, I would've walked out. Avarice greed is a part of their business model. Avariciously speaking! I will never purchase from them again!
21 mars 2026
Avis spontané
Réponse de RC Willey - Henderson
We apologize you did not have the best experience at our Henderson location. We have passed your feedback along for internal review. If you need or would like to discuss this further, please pair with our Henderson location at 702-856-8000
Réponse de RC Willey - Henderson
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Billing and finance department are very…
Billing and finance department are very unprofessional and her supervisor its very rude, they added a charge back of 300 dlls on my dinning table that i was almost done to paid off, i bough a dinning table a year ago and recently i bought an oven and a microwave, my last payment was on january 14th and the supervisor said that payment went to the new purchase and not to my old purchase of my dinning table so they said i was late 2 months when its clear on my account that i was not. Anyways dont buy here, the supervisor it was very rude she probably dont like her job and dont like answering questions in a nice way.
21 février 2026
Avis spontané
Réponse de RC Willey - Henderson
Nemesio, we apologize for any confusion that may have occurred with your account and billing. Please pair with our Billing department if you would like to discuss your account further at 801-461-3940
Francisco and partner were very…
Francisco and partner were very professional, prompt, friendly and helpful in understanding how best to use the product.
19 février 2026
Avis spontané
Réponse de RC Willey - Henderson
We're happy to hear that you found Francisco and his partner professional, prompt, and helpful. We appreciate you taking the time to share your positive experience!
For installation of washer and dryer
For installation of washer and dryer, Eric was great, fast and efficient. Thank you, RC Willey!
18 février 2026
Avis spontané
Réponse de RC Willey - Henderson
Hi Mary! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
The check in process was great
The check in process was great. Very nice lady there. They brought the item to my car and loaded it.
29 janvier 2026
Réponse de RC Willey - Henderson
We're happy to hear that the check-in went smoothly and that you had a positive experience with our team assisting you. Thank you for your feedback, Matt!
RC Willey never misses in terms…
RC Willey never misses in terms quality, variety and customer service.
22 janvier 2026
Réponse de RC Willey - Henderson
Hi Vincent! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great week!
I’m the 82-year-old woman who has a problem with RC Willey
I’m in the 82 year old woman who is still waiting for their $90 from RC Willey. They told me last month they would put it back on to my credit card. guess what, it’s not there. I’m very unhappy and disappointed in the store. John FARI is the manager there. Hi John, when can I expect my $90. Judi Albert. 
27 janvier 2026
Avis spontané
Réponse de RC Willey - Henderson
Hi Judith! As we have informed you in your previous reviews and emails, you will have to contact our Henderson store directly for assistance with this. We cannot assist you via online methods, you have to work with the store directly. You can reach our Henderson store at 702-856-8000.
Very capable people in both appliance…
Very capable people in both appliance dept. and the cashier area.
16 janvier 2026
Réponse de RC Willey - Henderson
Thank you for your overall experience at our Henderson location and for choosing to shop with us! Hope you have a great start to your week and that we see you again soon!
First time making purchase with RC…
First time making purchase with RC Willey and was pleased with the sale person and the way he handled our order also happy with the delivery and setup of our sectional sofa.
11 novembre 2025
Avis spontané
Réponse de RC Willey - Henderson
We are so glad to hear that your first time making a purchase from us at RC Willey was handled so well, Cindy! Enjoy your new sectional.
Horrible Experience
We have filed a claim three times for a new couch cushion cover. The first time, we had the ripped cover when the representative came to our home. He sent the wrong part and we were told that he would send the correct one. That never happened. Now we are on our third claim and are being told that you can't help.
This will most likely go to the BBB where we will file a complaint against the business.
7 janvier 2026
Réponse de RC Willey - Henderson
I apologize for the inconvenience and frustration you have experienced. Our records show that our extended warranty department tried to contact you shortly after your claim was started to get a clear picture of the casing that needed to be replaced, but they were unable to reach you due to not having an updated phone number. In the text conversation you have had with our extended warranty this week, you stated that you got rid of the seat casing you needed to have replaced. Due to the unauthorized disposal, we can no longer get you a replacement under warranty. You can, however, work with our extended warranty department to get a new casing ordered, but since you disposed of the original casing, it will not be covered by the extended warranty and will be at your expense. You can contact our extended warranty department at 801-464-2340 if you would like to proceed with that. They are open from 10 am to 6 pm MT Monday through Friday.
Pleasant and great experience.
The notification process was great. The guys showed up to deliver my recliner on time. I love my new recliner.
31 décembre 2025
Avis spontané
Réponse de RC Willey - Henderson
Thank you so much for the 5-star review David. We are glad to hear that our delivery team got to you on time and you were notified every step of the way. Enjoy your new recliner!
Sales good
Sales good
Carpet area estimate poor
(Paid for excess carpet in one room,
Not enough in another room, had to reorder additional)
Installers good, professionals
27 décembre 2025
Réponse de RC Willey - Henderson
Thank you for your feedback on your overall experience shopping with us! We appreciate your understanding and patience during the whole process and hope you have a great start to the new year!
Réponse de RC Willey - Henderson
Thank you for your feedback on Mike and your overall experience shopping with us! Hope you have a happy New Year and that we see you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.