Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... Voir plus
L'entreprise a répondu
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Maggie at the Henderson NV store is the BEST! We have purchased many items to furnish our new home in NV and Maggie has gone above and beyond to check stock for availability, make suggestions on othe... Voir plus
L'entreprise a répondu
Just moved to Henderson, Nv. I have purchased a few items for my new home. Always have them delivered. Delivery is always great. Had one item damaged, but was quickly rectified. My salesperson... Voir plus
L'entreprise a répondu
Excellent experience as always. We purchased a sectional, coffee table, desk, and chair. Salesman was helpful and patient with us while we decided. Delivery was 4 days from purchase, everything was in... Voir plus
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Currently waiting to hear back from management in carpeting department regarding recent install. We have carpeted our last three homes through RC Willey and have always been pleased with the result. T... Voir plus
L'entreprise a répondu
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Écrit par l'entreprise

Affordable furniture, appliances, and electronics since 1932
20 N Stephanie St, 89074, Henderson, NV, Etats-Unis
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The check in process was great. Very nice lady there. They brought the item to my car and loaded it.

Réponse de RC Willey - Henderson
RC Willey never misses in terms quality, variety and customer service.

Réponse de RC Willey - Henderson
I’m in the 82 year old woman who is still waiting for their $90 from RC Willey. They told me last month they would put it back on to my credit card. guess what, it’s not there. I’m very unhappy and disappointed in the store. John FARI is the manager there. Hi John, when can I expect my $90. Judi Albert. 

Réponse de RC Willey - Henderson
Very capable people in both appliance dept. and the cashier area.

Réponse de RC Willey - Henderson
First time making purchase with RC Willey and was pleased with the sale person and the way he handled our order also happy with the delivery and setup of our sectional sofa.

Réponse de RC Willey - Henderson
We have filed a claim three times for a new couch cushion cover. The first time, we had the ripped cover when the representative came to our home. He sent the wrong part and we were told that he would send the correct one. That never happened. Now we are on our third claim and are being told that you can't help.
This will most likely go to the BBB where we will file a complaint against the business.

Réponse de RC Willey - Henderson
The notification process was great. The guys showed up to deliver my recliner on time. I love my new recliner.

Réponse de RC Willey - Henderson
Sales good
Carpet area estimate poor
(Paid for excess carpet in one room,
Not enough in another room, had to reorder additional)
Installers good, professionals

Réponse de RC Willey - Henderson

Réponse de RC Willey - Henderson
I have made several purchases with Rc Willey. All have been great, my sales associates have been there to answer questions any I have had.
I have had some warranty work done on the appliances I have. Response is quick and my appliance has been repaired.

Réponse de RC Willey - Henderson
Ease of purchase and financing, great delivery/setup service, quality experience.

Réponse de RC Willey - Henderson
Given information to pick up item. Item was loaded onto my vehicle.

Réponse de RC Willey - Henderson
Warm welcome as always! Attentive associates with a smile. My bad I forget her name who assisted me at the pick up counter. The place ,surgically clean and plus the good smell that welcomes me as I entered the area.

Réponse de RC Willey - Henderson
We waited over 20 minutes to pick up 2 small items. we evened called before we left to give them time to get the order ready. There were no other cars there.

Réponse de RC Willey - Henderson
My item purchased is definitely what I expected customer service was very helpful helping load the item...5 stars

Réponse de RC Willey - Henderson
From the moment I called, to the delivery, RCW has been such a delight. My sales person, Carl was about the most responsive person I have ever encountered. His follow up and reactions were amazing. The delivery guys were as thoughtful and helpful as one can imagine.

Réponse de RC Willey - Henderson
Ordered carpet & install. The day before install I called to confirm the arrival window. The rep that sold us the flooring never scheduled the install even after we talked about 2 different dates & made the decision on one. Then the earliest they could get the product & someone out to install was 4 days later. I know 3k is a drop in the bucket to RC Willey but it’s a lot to some people & all they offered me was $500 refund. The manager said she would personally call me when the product had arrived & when the installers were on the way, I never heard from her again.

Réponse de RC Willey - Henderson
The store is a must see. They have everything and I mean everything from furniture to appliances. The salesman, Mike, was great. We bought a dining table and chairs, patio furniture and a tv cabinet. So far the dining table has been delivered. Two of the chairs arrived wobbly with one leg shorter than it should be. Customer service was easy and will send someone to repair or replace. All good but why would they not inspect before delivery?

Réponse de RC Willey - Henderson
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