RC Willey - Henderson Avis 

Always a great experience with RC WILLEY sales, customer service, and delivery. Have purchased numerous items over the years and never have had a problem with anything. People are nice, professional, and always helpful. Best furniture and appliance store in Las Vegas.

We bought a 77 inch tv with their "deluxe" delivery and set up. Was anything but deluxe. Turns out that set up is only for putting on a stand. If you want the tv on an existing wall mount, they charge another $169. And that does not include making the tv work with your Alexa. Felt very angry about this! Had them just drop the tv off and am scheduling my own installer, which is another cost to us!

I like that the company offers lower, competitive pricing on all brands and usually offers a sale price or promo along with a large selection variety.The staff is always courteous and eager to assist with buying options. I only buy my appliances from here.

Easy and fast

From the sales floor to the delivery, the team at Henderson was great! Sheena was so good with all our questions and very patient in getting us through the sale. And the delivery guys…WOW! They were efficient, quick and kind! Such a great experience with this store and team!

For us, it’s always fun visiting the RC Willey on Stephanie. We get to see all the new products. Salepersons are all super friendly. Location is close to alot of eating places. I give this place 5 stars. ⭐️⭐️⭐️⭐️⭐️

Everthing was so easy. Thank you

Easy to order. Everado was great.

We were so fortunate to have Tim Callahan as our salesperson. He is an exemplary employee! He helped us secure exactly the items we needed, making it a painless and very pleasant experience. We needed to furnish an entire house and had a limited amount of time. He made it all happen! Thank you!!

I had to change the pick up date and they were very helpful. Made everything easy. I've been a customer since 2011 and I've never been disappointed.

RC Willey makes furniture buying so easy. Delivery is always a good experience and their customer service is great! Love the section quality furniture ant an affordable price.

The delivery team was the most professional group I have ever met. Courteous, polite, and made sure that the couch was installed perfectly. I would highly recommend RC Willey to anyone needing high quality furniture and delivery service. Thank you!

Purchased a cooktop on July 5. The website stated it was in stock and was confirmed by salesperson. Was told that installer would call later that day or Saturday to set appointment. No one called. I called store on July 9 and they told me they didn’t have the item and I
Would have to wait for it to come from Utah. They need
More honesty in their transactions and less BS.

Jessie Sund did a great job in working with us when purchasing a new washer and dryer

If you ever shop the Henderson store, do not use Derek as your Salesman. After he makes your sale, he cares nothing about you. If you try to call him with a problem, he says he will call you back and he does not. And if he tries to give you an inconvenience credit after you have ran circles to get him to address your problem, don't be fooled. They give it back to you in a store credit. In my humble opinion, that is a not an inconveneince credit designed to make me feel better. It only keeps the money in their pocket. Keep your store credit!

So I ordered my desktop on the 26th of June and it showed me that I was going to be able to pick it up on the 27th in store. I then call the morning of the 27th to see if I can come in to pick it up and was told it hasn’t been delivered and that it will be here today (Monday the 1st). So here I am again calling waiting on hold for almost an hour just to be told that my package hasn’t even shipped and will be here next week Wednesday. This is a very expensive product that I purchased and to have workers tell me it will be in on certain dates but it really isn’t is frustrating. But I keep receiving emails asking how the performance is and so here you go, the performance has been nothing but horrific and a let down to be so honest. Don’t tell me my package is going to be in on certain dates when you’ve been 0 for 2 on it. Also, I keep receiving emails about promotions but nothing about my order. So I hope this review shakes you up a bit because now I honestly won’t ever shop at this business after I receive my product. None of the customer service members have been helpful either. If I could give 0 stars I would because this is starting to become laughable. So either give an accurate delivery date or don’t send a survey email before the product even ships because then you’ll end up with a review like this!

My sales associate was very helpful with my purchase.

Melissa solved the issue quickly and to my satisfaction!!

I found what I was looking for and the salesman was courteous and informative.
Thanks

I am unsure why when I placed the order for a specific location would it not tell me if an item was not in stock. We drove to the location for pickup only to find out that 1 of the 2 small electronics were not available. That should be an email, phone call or some alert so we don't show up only to find out we have to come back in a few days. Very disappointing.