My Lg tv warranty I purchased expired after 5 yrs and I managed to save the paperwork. I never had to implement the warranty with any repairs. I called because RC Willey offers a buyback at 50% of... Voir plus
L'entreprise a répondu
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My Lg tv warranty I purchased expired after 5 yrs and I managed to save the paperwork. I never had to implement the warranty with any repairs. I called because RC Willey offers a buyback at 50% of... Voir plus
L'entreprise a répondu
Sales people are very knowledgeable and zeroed in on our needs without overselling. We made decisions on washer/dryer, tv and bbq in probably 30 minutes based your reps knowledge.
L'entreprise a répondu
First Delivery....Furniture Damaged. Only one out of four pieces received. Second Delivery....remaining three pieces, un-assembled, still in multiple boxes. When drivers tried to put together, real... Voir plus
L'entreprise a répondu
Love RC Willey's selection, prices, quality - the works. What made my actual purchasing experience so over-the-top awesome was Julie Dragony, who patiently helped me make all the decisions I was waffl... Voir plus
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RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Écrit par l'entreprise

Affordable furniture, appliances, and electronics since 1932
1201 Steamboat Pkwy, 89521, Reno, NV, Etats-Unis
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The price was really good on our new refrigerator. The person who helped us select it was very knowledgeable and helpful. The two delivery guys were awesome. They figured out how to get the refrigerator through a small doorway, and set up the refrigerator very nicely. I won’t buy appliances anywhere else.

Réponse de RC Willey - Reno
Timing was sorta wacky, but life happens and we were not in a rush. Driver and his assistant were very very nice and did everything quickly!

Réponse de RC Willey - Reno

Réponse de RC Willey - Reno
I ordered online and hadn't received an email so I called. The gentleman that helped me was very kind and knew exactly what was needed. I received my receipt.

Réponse de RC Willey - Reno
They loaded us up pretty fast and the products which were a stove and dishwasher are just excellent.I first went to Lowe's and they just screwed everything up and RC Willy came to mind that they also sell appliances and I'm happy went with them

Réponse de RC Willey - Reno
Glad to learn that you carry Speed Queen. Pickup of the washer and dryer went smoothly.

Réponse de RC Willey - Reno
They said they couldn’t take the new fridge up the stairs. But they took the old one down. When I got here they were gone and the new fridge was in the garage. Everybody wants to find a way out. There is no short cuts. Just do the work.
I’m 60. I had to get it up stairs and in my kitchen in the dark by myself. Way to go RC Willey. Thanks allot. We are putting it together now. I think we paid for you guys to do that. DO We GET Our MONEY back. ????? Propably not. My glasses got bumped off my head and broken.there went $600.00.

Réponse de RC Willey - Reno
The men that brought our furniture in were wonderful! We had three deliveries and each time they were polite and friendly to us. We are RC Willey customers life! Thank you!

Réponse de RC Willey - Reno
Super fast and easy. The only thing that I didn't like was the the Blue Rewards membership was automatically added to my cart and I had to adjust that before I checked out.

Réponse de RC Willey - Reno
Tony was super helpful and kind. The delivery was smooth and I’m just incredibly happy to be in a new bed!

Réponse de RC Willey - Reno
Ordered online for in-store pickup, website said it was in stock. Recieved email the next morning that it was intrransit to the store and should be available.that day. Email stated another email that item was available for pickup.
3rd day never received an email so at 1pm gave them a call, oh sure you item is here.
Just glad I called and did not wait for an emai.

Réponse de RC Willey - Reno
Greg was very helpful regarding product selection and potential followup discounts

Réponse de RC Willey - Reno
Ventless dryer dripping from bottom hose connection. Hose attached to bottom connection running up hill to drain isn't draining properly. Should have been attached according to installation manual which it isn't. Was going to fix myself but the included parts were taken away. Missing is the rear drain plug and the elbow hose connector.
D Miller sparks nv

Réponse de RC Willey - Reno
We have purchased everything from RC Willey since we moved to Nevada. We always get the protection plan because as they say if they can’t fix it, they will replace it. Well the one time we need. The warranty we are now told sorry it doesn’t cover anything if you want to fix your item you’re going to have to pay for it. We bought a recliner for $1400. The base is messed up not a hard fix. They ordered the base told us it was covered. The base gets here and I get a text message saying oh the base is here but you’re going to have to pay for it. It’s not covered. In confusion I call because I have the extended warranty and I’m told no it’s not covered by a very rude woman. I even spoke with my salesman. He was shocked and said no it should be covered well it’s not so beware if you spend the extra money at RC Willey you’re going to be burned They could care less about their customers

Réponse de RC Willey - Reno
Ordering online was easy. Dryer has not been delivered and installed yet.. hope it goes well

Réponse de RC Willey - Reno
Always happy with the service, the people and the merchandise that we have ever bought.

Réponse de RC Willey - Reno
Talked to customer service in Reno, answered all my questions regarding delivery.

Réponse de RC Willey - Reno
Excellent customer service, reasonable prices. The yearly in-home delivery fee is well worth it. RC Willey is now my goto place for furnishings

Réponse de RC Willey - Reno
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