My Lg tv warranty I purchased expired after 5 yrs and I managed to save the paperwork. I never had to implement the warranty with any repairs. I called because RC Willey offers a buyback at 50% of... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Sales people are very knowledgeable and zeroed in on our needs without overselling. We made decisions on washer/dryer, tv and bbq in probably 30 minutes based your reps knowledge.
L'entreprise a répondu
First Delivery....Furniture Damaged. Only one out of four pieces received. Second Delivery....remaining three pieces, un-assembled, still in multiple boxes. When drivers tried to put together, real... Voir plus
L'entreprise a répondu
Love RC Willey's selection, prices, quality - the works. What made my actual purchasing experience so over-the-top awesome was Julie Dragony, who patiently helped me make all the decisions I was waffl... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin d'électroménager
- Magasin d'électronique
- Magasin de revêtements de sol
- Magasin d'ameublement et de décoration
- Magasin de matelas
Écrit par l'entreprise
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
RC Willey
Écrit par l'entreprise
- Committed to You
- For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.
Affordable Prices Guaranteed
Affordable furniture, appliances, and electronics since 1932
When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online
Coordonnées de contact
1201 Steamboat Pkwy, 89521, Reno, NV, Etats-Unis
- 7753374600
4,3
Excellent
357 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback. Please call our Reno store at 775-337-4600 if you need any assistance with your order.
Couches not delivered when promised and having to wait an additional week
We were supposed to get a dinning room table and couches on Wednesday, June 25th. The table was delivered but the couches were not. I understand that mistakes happen but what I didn’t appreciate the cavalier attitude towards the error. We were told that it would be another week until the couches were delivered. There was no effort put forth to have the couches delivered in less than a week. Again, I am okay with the mistake, but I am not happy with the lack of effort in making the situation better.
The 200 dollar RC Willey gift card towards another purchase is a continuation of the minimalist effort towards the errant delivery. The term discount is misleading to the customers reading your response. A discount implies RC Willey refunded money on the couches I already purchased, which would have been a nice gesture. That is different to providing a 200 dollar gift card that forces me to spend more money at the store in order to redeem my compensation.
22 juin 2025
Réponse de RC Willey - Reno
Thank you for reaching out to us.
We apologize for the inconveniences with your recent orders.
We show that you have been given a discount for the inconvenience.
If you need further assistance, please contact the customer service team at 775-337-4600.
Their hours are M-Sat 10am - 8pm.
Réponse de RC Willey - Reno
Thank you for your review.
We look forward to your next visit.
Réponse de RC Willey - Reno
Thank you so much for the 5-star review Clara! We are so happy to hear that you love shopping with us, we hope we get to see you again soon!
Great Manager and Sales Rep!!!
Amazingly helpful/informative management to attentive and responsive sales representatives is one of the many reasons for the 5-star rating. Thank you to Chris and Mike C for all their help with our recent purchase! I will keep returning to Reno- RC Willey for my furniture, flooring and appliance needs!
12 juin 2025
Avis spontané
Réponse de RC Willey - Reno
Thank you for your review.
We are glad the team did a great job helping on your recent visit.
I was going to give this store a five…
I was going to give this store a five star after our sales rep experience. Toni is great!!! She went above and beyond while we were shopping for multiple purchases. Even after a major delivery mistake she was quick to make sure that it will be made right. But that mistake is what lowered my rating. We receive the wrong mattress. The mattress delivered was the same brand but a much less expensive model. I caught it due to the tag having a different name. The delivery guy said the numbers in his system matched my receipt so he wouldn't look into it any further:( You would expect this kind of mistake from a lower quality store...not RC Willey. So, just a heads up to really check into your delivery purchases.
Thank you Toni for ALL your help!!! You were a blessing to us that day and you deserve 5 stars!!!
6 juin 2025
Avis spontané
Réponse de RC Willey - Reno
Thank you for your review.
We are glad Toni took good care of you with your recent purchase.
Great Customer Experience
My purchases were catered to with ease. The associate who helped me was incredibly helpful, and efficient.
13 juin 2025
Réponse de RC Willey - Reno
Thank you so much Dominique, for the 5-star review! We are so glad to hear that your order handled with care and our team made sure to assist you with your needs. We hope you enjoy your new furniture!
Réponse de RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Réponse de RC Willey - Reno
Thank you for your review.
We are glad the delivery team took good care of you.
good service
Over all very good service. However, I was Very clear why I was calling I was forwarded to the wrong department causing a long time on hold.
3 juin 2025
Réponse de RC Willey - Reno
Thank you, Vernie, for your feedback. We are glad to hear that you are happy with the services we provide! We hope you had a good experience with us and look forward to doing better next time to earn that 5th star!
Réponse de RC Willey - Reno
Hi Prudence! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Craig made it great
Craig made it great, what a nice person he is. He is very knowledgeable as well. It was a pleasure shopping with his help.
30 mai 2025
Réponse de RC Willey - Reno
Thank you so much, Toni, for the kind words for Craig! We are so happy to hear that he went above and beyond to make sure you felt welcome at our store. We hope we get to see you again soon!
Jennifer Holman carpet sales is very knowledgeable with experience. She took extra step in assisting us to find the perfect carpet.
Our sales person Jennifer Holman assisted us in finding the perfect carpet. She is thorough and knowledgeable. She took the extra step in answering any concerns that we had.
26 mai 2025
Réponse de RC Willey - Reno
Thank you for your feedback on Jennifer and your overall experience with us! Hope you love your flooring and that you have a great start to your week!
Placed order
Placed order. Order confirmed for pick up. I called 30+ minutes to pick up order. Pick up confirmed. 10 minutes later received a call being advised that item is in transit and no ETA. VERY DISAPPOINTED. I canceled order. Found item at Walmart and was $100+ cheaper for same item.
23 mai 2025
Réponse de RC Willey - Reno
Bill, We apologize for the inconvenience with your recent order. We understand your frustrations and appreciate your feedback, we will use this to improve our services. If you do need any further assistance please reach out to our customer service office and we would be glad to help.
You may reach us at,
775-337-4600
Mon-Sat
10:00 AM - 8:00 PM
Closed Sunday
Thank you.
Réponse de RC Willey - Reno
Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Réponse de RC Willey - Reno
Hi Tim! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Danny was very knowledgeable about…
Danny was very knowledgeable about carpet.
Price was fantastic
Installers were excellent and friendly
12 mai 2025
Réponse de RC Willey - Reno
Hi Donna! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Very professional and kind
The gentlemen who installed our flooring were very professional, hard working and kind! Cannot say enough good about them!
16 mai 2025
Réponse de RC Willey - Reno
Hi Gabriel! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Amazing quality and knowledgeable design sales associates!! Ask for Jason Saville!
I recently relocated from
Southern California to Reno and found a home in Sparks.. RC Willey came highly recommend so I first went in May 9 and Jason Saville assisted me,
Patiently listening to my interior design styles and color schemes I was looking to incorporate into my new home, together we found everything I needed with his extensive design knowledge..
I made a 2nd trip today to fill in the final pieces I needed.
Jason is an asset to the team at RC Willey! Home buying is always a stressful experience ..and he made my shopping experience so enjoyable from start to finish!
I know I will be back once I'm moved in and settled for some household decor items 🥰🙌
17 mai 2025
Avis spontané
Réponse de RC Willey - Reno
Hi Lisa! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.
Great salesperson
The salesperson, Lucelly Ahern, was so friendly and knowledgeable. She explained all about the carpeting and every step in the installation process. She let us know about the available rebates. She provided her phone number and her availability. It was a great sale.
28 avril 2025
Réponse de RC Willey - Reno
Thank you so much for the kind words for Lucelly, Steve! We are so glad that she went above and beyond to make sure that you had every bit of information you needed for your flooring order and made sure to give you all the resources to contact her if you have any questions. We hope you love your new flooring once its installed!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.