Rebag Avis 389

This was an easy, great experience.

Great customer service! Fast shipping! Beautiful items.

Rebag gave me a great price on my trade and I was able to get another great bag in return. The turnaround time was exceptional and the communication that they received my item and it was under process was appreciated.

My sales lady Anh from sawgrass mills is the best!

I’m always satisfied with my trades and purchases.

I had an excellent experience with Rebag, thanks to Carlos from customer support who assisted me so efficiently. I changed my mind right after my purchase and he expedite everything to enable me to make a new purchase worry free. I for sure stop shopping at Fashionphile and have Rebag as my go to website thanks to the support I had.

Slow to ship and link to download return label didnt work and i had to write to company about it. The handbag was nice but i decided it was too expensive

Great selection and great quality, also love the process of selling with rebag they make it super easy!

The shipping was fast the bag is beautiful and looks just as describes. I will be ordering again.

Clear communication back and forth. Great selection and options to buy, sell, trade luxury goods.

The size projected is incorrect and this item must be returned!

Items are usually as described and prices are usually fair if not really good compared to other resale sites selling a similar item in similar condition.

Great experience, my handbag was in perfect condition and prompt arrival

Absolutely terrible. almost 2 months for the process of receiving my payout for selling my jewelry even though i pay a monthly subscription.
Costumer service is always rude, useless and in a mocking tone.

I feel confident purchasing from this company for the high quality and authentic items and great customer service

Shipping was quick and bag came just as expected.

EDITING to one star: I cannot transfer my money out via ACH as Rebag advertises because their email states, "we are aware of the issue and looking into it. Try again in one business day" I have emailed them as directed several times now and never received a response. Still dont have payment for the bags I sold. Tried over many biz days to transfer and it fails on their end every time.

I sold several bags to Rebag. The online quote process was easy, as was sending in the bags with prepaid labels. Here is where the score goes down. I had zero communication from Rebag once I sent my stuff in. I kept checking my dashboard and still no status change over a month later. I finally got ahold of someone via chat who said my bags were accepted as I disclosed them condition-wise and there was pending payment to my account wallet--which would be seen THIRTY BUSINESS DAYS from the date that they accepted the item. So about 2.5 months from the time that I accepted the online quote, I received credit to my account (and it trickled in since each bag was accepted separately on their timeline). It was only then that I received an email that money owed had been deposited...I went to transfer to my bank and read that if I wanted it sooner than 15 MORE days, there would be a 3% fee, OR if I wait the more 15 days, then I can have my money transferred for free. So here I am...now three+ months later, still waiting for Rebag to give me access to the full amount of money that I signed up for when I sold them my items. So the lesson here is DON'T expect to sell and be paid in a timely manner from Rebag. They do not disclose these payment timelines upfront when you sell. Their FAQs are intentionally vague and clearly they are making money selling your stuff before you are paid for it (my bags were listed for sale online within that 3O biz day waiting period to pay me) as well as making interest off of your sale money since they hold it hostage for another 15 days.

Great products but most overpriced; signature required on ever package is inconvenient.