Rebag Avis 386

Staff is So helpful and knowledgeable. I love my bag!

Great customer service, beautiful store with quality products.

Always find a great purchase within my price range. Also, very happy that I joined Rebag membership to help save on future purchases.

Always pleased with the quality of purchases I've made over the years.

Love the website and selling and purchasing very straightforward. Item authentic and in beautiful condition.

Excellent experience, authentic bag, questions were answered promptly ..
Will definitely buy again

Great communication. I get personalized text messages of sales events. Easy purchase and returns. Colorful pictures with descriptions of items.

Terrible customer service — will never be purchasing from this website again.

I find it in very bad taste rebag is trying so hard for a subscription service and if you aren’t apart of this subscription, then as a client you aren’t treated well.

The experience, customer service and attention to detail!

Placed an order 4/7/26. There have been no updates, no order fulfillment. Reached out to my sales rep who also tried to create a customer service ticket. No answers. This was a time sensitive gift for my wife. Still no answer or understanding. Very frustrating and disappointing.

I love my bag. Use it as often as possible. Was grateful to find the counter in Bloomingdales.

The only issue is the customer service and the status updates that are provided (lack thereof). I think more details need to be provided on the details dropdown. No specific dates other than when item was received (trade). It has since been reviewed but not sure when? Dates are not provided. I started this on 4/6 and it is now 4/21. Sent 2 emails and had originally attempted to chat but never got any responses even though people are online and during business hours?

Easiest to sell and highest quotes but take forever to process

The item arrived as described and the shipping was fast. I would definitely buy from Rebag again.

The sales girl astrid was very helpful and knowledgeable besides being nice

Rebag has gone downhill these past 2 years. Trade In values are not accurate. Takes forever to get a purchase sent and to get your money after a consignment sale. I will be taking my business elsewhere. New policies implemented last year are awful.

I purchased a bag and then they cancelled my order after charging me. No one ever reached out to me to give me any information.

Excellent client service. A company is only as good as it’s client service.

This is my 3rd transaction and am very pleased with product as described and arriving in a timely manor. I plan to continue shopping with them in the future.

Don’t sell to this company. Their business practices are questionable and inconsistent. Policies seem to change frequently, they sell your items while withholding payment for months, and then charge a fee just to transfer your money out of your wallet.